Register
Recruit Create CV

Technical Support Analysts Jobs

Technical Support Executive Jobs
By Litera At United States
Manage customer/prospective customer relationships effectively
Manage multiple assignments in a fast-moving environment and work effectively with a team
Experience with .Net, SQL, and/or Linux
Basic knowledge of IIS, DNS, DHCP, SCCM, VMware, Active Directory
Ability to perform remote troubleshooting
Experience with legal documents, processes, or software preferred
Technical Support Officer, Mcgl
By Jhpiego At Washington DC-Baltimore Area, United States
Take lead in knowledge management for PMH, including tracking and updating the literature as it is published and sharing with team.
Support select communications/knowledge management tasks, including managing the COP platform, listservs, tracking email campaigns, updating resources and tracking new memberships and.
Ensures knowledge management is maintained for all portfolios.
Communicate important management-related information (deadlines, new processes, etc) to technical teams and partners
Supports partner communication and management; including consistent engagement to keep partners updated, share documents/learning and identify areas for future collaboration.
Understanding of basic financial management principles and budgeting.
Technical Support Enigneer Jobs
By Serrala At , Remote
Experience in document capture and/or content management systems such Brainware, Kofax, or Captiva
Escalate to the appropriate management level when SLA thresholds are violated.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Update, maintain, and administer the Support Center Knowledge Base
Manage the entire service request process ensuring adherence to SLA
Manage support communications for/to all third-party vendors for their solutions to ensure prompt customer technical support to the customer
Technical Support Employee Jobs
By Golden Entertainment, Inc. At Las Vegas, NV, United States
Informs department management if work orders are not completed in a timely manner or to the satisfaction of the requestor
Previous experience providing outstanding guest service skills over the telephone
Provides great guest service skills to guests and fellow associates in a professional manner at all times
Previous dispatch experience using a work order system preferred
Previous experience working in an Engineering/Facilities environment preferred
Receive phone requests for service and/or repairs from guests and internal departments
X-Ray Technical Support Jobs
By Sherman College of Chiropractic At , Boiling Springs, 29316, Sc
At least two years of management, supervisory or teaching experience is preferred
Required Knowledge, Skills, and Experience:
To maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; or participating in professional societies
Knowledge of radiological standards, requirements and regulations (i.e., equipment uses and maintenance, safety, cleanliness and infection control policies)
Experience, knowledge or credentials in the area of chiropractic radiography is preferred
Computer skills: Experience in Digital Radiography, Electronic Health Record (EHR) systems as they pertain to radiological procedures and MS Office
Technical Support Jobs
By Loxone At Philadelphia, PA, United States
Electrical / Network / Programming skills
Benefits include 401k, medical, dental and PTO
Assisting partners (electrical contractors, system integrators) in project design and execution through phone, video and email support
Onboarding new Loxone partners to make them comfortable with the products
Regularly connect with partners to build a trusting relationship with the Loxone brand
Increasing revenue with the existing Loxone partner network by understanding your partners’ business
Apprentice, Technical Support Jobs
By Center for Justice Innovation At New York, NY, United States
Excellent analytical, judgement and problem-solving skills;
Strong verbal and written communication skills;
Ability to prioritize and manage multiple streams of information and tasks;
Responsibilities include but are not limited to:
Shadow technicians to learn and apply troubleshooting for common tech issues and requests;
Prepare and image desktops and laptops;
Technical Data Analysts Jobs
By Key Infotek LLC At Cincinnati, OH, United States
Head complex ETL requirements and design
Develop mapping requirements, documenting data movement and transformation rules
Conduct impact assessment and determine size of effort based on requirements for larger initiatives
Excellent analytical, problem-solving, critical-thinking, and communication skills
Adept experience within Informatica PowerCenter
Excellent oral, written, and interpersonal skills
Technical Support Jobs
By Sintra Technologies Inc At United States
Fresher with the below skills knowledge or 1-3 years experience would be great!
Must have skills: à JavaScript, Node.JS, Linux Operating System
1) Basic Audio & Video codecs
5) Networking is a Plus
6) SOC compliance and TLS would be a good to have
Technical Support Officer - Jobs
By TheHiveCareers At United States

DESIRED ATTRIBUTES AND BEHAVIOURAL COMPETENCIES

Technical Support Jobs
By Stellar Professionals At Richmond, VA, United States
Knowledge of IT Service Management: Incident, Change, Service Request, and Asset Management.
Experience in continual service improvement initiatives, project management, project coordination, governance, and risk management.
Bachelor's degree in an Information Technology related discipline work experience may meet this requirement
Experience leading meetings, collecting requirements, finding solutions, escalating issues, researching issues and solutions.
Certified Data Management Professional (CDMP) - Associate or Above
General working knowledge of MS 365 applications, including Word, PowerPoint, Excel, Outlook, Forms, SharePoint, Teams, Bookings, etc.
Technical Support Jobs
By NOVALINK SOLUTIONS LLC At Phoenix, AZ, United States

Diagnose and resolve software and hardware incidents, including operating system and a wide range of software applications. Take ownership of issues by carrying out problem analysis to implement ...

Technical Support Jobs
By Green Geeks At , Remote
At least 2-3 years of experience with cPanel/WHM & the web hosting industry
Have experience with common web hosting environment; CloudLinux, cPanel/WHM, Softaclous, WHMCS, Kayako help desk
Have an understanding of different hosting products such as Shared, Reseller, and VPS
Have a firm understanding of open source software such as WordPress, Drupal, Joomla, etc
Have a reliable high-speed internet connection
Comfortable speaking with customers via telephone, ticket and live chat
Technical Support Jobs
By Peritus Inc At Chicago, IL, United States

Mainframe system knowledge with ACF2, reflection tools

Technical Support Leader Jobs
By TextBetter.com At United States
o Interfacing with various administrative internal systems that manage our messaging platform.
· Applies knowledge of TextBetter service, including both the software and the underlying carriers, to solve problems.
· Strong analytical and problem-solving skills
· Excellent verbal and written communication skills.
· Excellent interpersonal and customer service skills.
· At least three years of experience in customer technical support is highly preferred.
Gis & Technical Support Officer
By Fleet Space Technologies At United States
Manage and prioritise open tickets and ensure issues are properly documented on Jira.
Proven customer service experience via phone, email or face-to-face.
Prior experience in using Jira Service Desk ticketing system.
Excellent analytical, problem-solving and communication skills.
Diagnose, troubleshoot and provide solutions to resolve technical issues related to Geodes and Exosphere.
Provide support in designing geo surveys for customers with Exosphere portal.
Technical Support Associate Jobs
By Secureframe At , $70,000 - $80,000 a year
Experience with AWS technology, including using compute, networking, storage, and database AWS services as well as AWS deployment and management services
Become a technical product knowledge expert on our platform with guidance from our team members.
2+ years of experience in technical customer support
Experience supporting and troubleshooting cloud environments (AWS, Azure, GCP) and other SaaS tools (GitHub, Atlassian, HR software, etc.)
Can meet customers where they are in terms of a technical knowledge standpoint.
Medical, dental, and vision benefits for you and your dependent(s)
Technical Support Jobs
By LTIMindtree At New York, NY, United States
Acts as a technology information resources for the staff and management.
Engages technology product management to provide solutions for staff, product and service feedback, ensuring ongoing enhancements to the client's technology.
“The associate needs to pass the specific certification based on the skill set.”
Bachelor's Degree; in Computer Science/Software Engineering or equivalent field or equivalent work experience
9-12 years of work experience
Acts as a trusted advisor for business and technology teams serving as a go-to for all technology related matters.
Wireless Testing Technical Support (Spring/Summer)
By Underwriters Laboratories Inc. At , Fremont, 94538, Ca $20 an hour
Developing a working knowledge of the job, methods, instrumentation and systems.
Evaluating test performance and sample operation to properly evaluate test results.
Recording and explaining test results and complete test report for Engineering staff.
Examining customer samples and learning to operate basic tests for each case.
Following defined test plans and datasheets.
Communicating with customers during setup and operation to ensure proper evaluation.
Technical Support Technician Jobs
By WALGREENS At , Orlando, 32819, Fl
Supporting area processes and interface requirements.
May escalate issues to more experience support staff.
Knowledge of personal computer hardware and operating systems
Knowledge of various software, such as Windows 7 and 10 desktop OS, MSOffice Suite - Word, Excel, PowerPoint, Internet Explorer, TCP\\IP
Experience in IT end-user support
Experience identifying and working with basic electronics, such as mother boards, power supplies, RF devices.

Are you looking for an exciting new opportunity to use your technical skills to help others? We are looking for a Technical Support Analyst to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting and resolving customer issues, providing technical advice, and helping to improve customer satisfaction. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

Overview:

Technical Support Analysts provide technical assistance to customers and clients who are having trouble with their computer systems, software, or hardware. They troubleshoot and resolve technical issues, answer questions, and provide advice and guidance to customers. They may also provide training and support to customers on how to use their systems.

Detailed Job Description:

Technical Support Analysts are responsible for providing technical assistance to customers and clients. This includes troubleshooting and resolving technical issues, answering questions, and providing advice and guidance to customers. They may also provide training and support to customers on how to use their systems. Technical Support Analysts must have excellent customer service skills and be able to communicate effectively with customers. They must also be able to troubleshoot and resolve technical issues quickly and efficiently.

What is Technical Support Analysts Job Skills Required?

• Excellent customer service skills
• Ability to troubleshoot and resolve technical issues
• Knowledge of computer systems, software, and hardware
• Ability to communicate effectively with customers
• Ability to provide training and support to customers
• Ability to work independently and as part of a team

What is Technical Support Analysts Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Previous experience in a technical support role
• Knowledge of computer systems, software, and hardware
• Ability to troubleshoot and resolve technical issues
• Excellent customer service skills

What is Technical Support Analysts Job Knowledge?

• Knowledge of computer systems, software, and hardware
• Knowledge of troubleshooting and resolving technical issues
• Knowledge of customer service principles

What is Technical Support Analysts Job Experience?

• Previous experience in a technical support role
• Experience in customer service

What is Technical Support Analysts Job Responsibilities?

• Troubleshoot and resolve technical issues
• Answer customer questions and provide advice and guidance
• Provide training and support to customers on how to use their systems
• Monitor customer feedback and provide feedback to management
• Maintain customer records and update customer information as needed