Technical Support Analyst – Us Remote Jobs in Iowa

1-2 years of experience working with project management, accounting, and/or research.

Excellent at time management. You don’t waste time on frivolous activities.

Sales tax experience is a plus, but not required.

Bachelor's Degree or relevant work experience.

Experience and comfort in delving into complex data within spreadsheets.

Eager to learn new skills and technologies. Great at researching (and understanding) complex information.

are offered many fantastic benefits.

AVIXA Certified Technology Specialist (CTS) certification

Experience with both AutoCAD and Revit design software

Excellent verbal and written communication skills

Daily responsibilities will include the following:

AV Equipment Plans, Sections, and Elevations

Ability to manage multiple support cases and demonstrated skill at managing multiple priorities

1+ years of experience in a technical support role is required

Must have customer support experience

Customer Support-related certifications are a plus

Basic knowledge of HTML and CSS is preferred.

Experience with other web site programming languages such as ASP .NET, JavaScript, C#, PHP

Experience/know-how of Apple products is mandatory

Remote work & location independence

Fluency in English & German is essential

You must be living in the US for a minimum of 1 year

IOS device owner & user

Apple user - Your email address must be associated with an Apple ID

Bachelor’s degree in accounting or equivalent education and experience

Working knowledge of US and international income tax compliance, including preparation of forms 5471, 8858, 8865

Strong technical working knowledge of corporate taxation in complex multi-jurisdictional corporation

Strong accounting and analytical skills

Strong computer and systems skills - Tax software (preferably Corptax), Excel, Word, Alteryx, SAP, OneStream, Power Pivot, Power Query

Excellent interpersonal, oral, and written communication skills

Qualifications (Knowledge, Skills & Abilities)

Partner internally with business owner, product manager, UX designer to understand business requirements

Proven ability to manage multiple responsibilities with parallel timelines

Education And / Or Experience

Lead small groups to clarify complex requirements and collaborate with technical team to prepare and review technical design documents

Experience working in Ecommerce project/ team preferred

This role requires Xactly experience.

Sales Compensation - 100% US Remote

Prior sales compensation experience is needed for this role.

Calculate and manage payouts for all plans.

Experience with Xactly software is a must.

Understand, implement and adjust plan rules as necessary.

Typically requires a Bachelor’s degree and 2 years or less of relevant experience

In absence of a degree, 5 years of relevant experience is required

Proficiency and experience in Atlassian tools, including Jira and Confluence

Experience with CT3 tools (Including BMW, PARS, ISAT & Staffing Center)

Experience with browser debugging and troubleshooting

Demonstrated experience in Agile methodologies

Be the Technical SME for the Technical Vendor Management Team within Engineering

Basic business skills to aid organizations in developing cloud-based solutions for business requirements.

Experience in creating and communicating technical requirements and solutions to business stakeholders.

Document the cloud infrastructure and the processes used to deploy and manage applications and services.

7+ years of experience in I.T. and enterprise architecture in the public cloud (AWS required, GCP preferred).

Knowledge of cloud security principles to protect cloud data from unauthorized users and malicious hackers.

Strong understanding of Email construction, delivery, potential problems, providers, and management

Experience with Customers in any role that entrusts your ability to make a difference to customers' recognizable

Experience operating and/or managing a database regardless of how specific to an industry

We work remotely. We always have - we always will!

Our Health and Wellness Benefits. Medical, Dental, Vision, Flexible Spending and Dependent Care Accounts.

You will grow your skills with us.Annual allowance for professional development.

This position is remote for candidates living in North America.

Effectively use and search the knowledge base, occasionally contributing new or updated content

Excellent communication skills, written and oral

Demonstrated ability to multi-task, prioritize, and manage customer expectations

Experience supporting and trouble-shooting web-based software applications

Preference for those with experience using diagnostic tools to help resolve customer issues

Extensive Health Information Management/Coding/CDI experience

Incident escalation to E2E Service Management Team

Provisions end users, and supports issues related to access including remote users

Submit, manage and coordinate CRMs

1+ years of experience working in a Tier 1 help desk and/or technical support role

Experience using Streamline eAbstract, Epic, MS4, Cerner, Virtual Portal, Citrix, VPN environment