Technical Support Analyst – Us Remote Jobs in Indiana

Manages and maintains system documentation related to system requirements, change requests, etc.

Responsible for the management of data dictionaries, data flow diagrams, etc. for all products and

Gathers, defines, and drives business requirements development

Ability to analyze quantitative and qualitative education data preferably utilizing SQL

Excellent organizational, oral presentation and written communication skills; including the ability to

Collaborates with system developers, clients, and user focus groups to ensure strong communication

Contributing to Delivra’s knowledge management by identifying and/or creating knowledge base articles.

Attractive vacation, healthcare & benefits, including generous RRSP matching (Canada) and 401k (US)

Autonomy and freedom to do your best work on your own terms (you won’t find any micromanagers here!)

The opportunity to work fully remote

Remote work fund to create a successful home working setup

High-end hardware and equipment — in the office and at home