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Technical Helpdesk Support Jobs

Desktop/Application Helpdesk Support
By Intellibee At , Detroit, 48201, Mi
Knowledge of ITSM Cherwell ticketing system
Bachelor’s Degree in Computer Science or Related Field (4 years’ experience in lieu)
Desktop imaging and deployment experience
Image / Deploy Windows 10 workstations
Inventory and audit of department computer & equipment
Highly Motivated, Team Oriented and Process Driven
Helpdesk Support Jobs
By Emids At United States
What can we offer you?
Participate in cross training on various products and platforms to ensure Enrollment metrics are met
Follow established processes and workflows for each department task
A challenging environment where 2 days never look the same
A high performing team and a positive atmosphere where mistakes are welcome as part of the learning
This is us, your new colleagues!
Helpdesk Support Specialist Jobs
By District Partners At Washington, DC, United States
Experience with remote support tools and ticketing systems is advantageous.
Offer guidance and training to end-users on utilizing hardware and software efficiently.
High school diploma or equivalent; a degree or certification in a relevant field is a plus.
Proven experience (X years) working in a helpdesk support role or similar IT support capacity.
Strong technical knowledge of computer hardware, software, operating systems, and network fundamentals.
Excellent communication skills, both written and verbal, with the ability to explain technical concepts in a user-friendly manner.
Helpdesk Support Specialist Jobs
By BITHGROUP Technologies At Baltimore, MD, United States
Maintain knowledge base of common issues and resolutions
Bachelors Degree or higher in a technical field 7+ years of experience in helpdesk support or a related role
Strong technical knowledge of computer software and hardware
Excellent written and verbal communication skills
Familiarity with ticketing systems and knowledge bases is a plus
Provide technical support to clients by answering phone calls, emails, or chats in a timely and friendly manner
Helpdesk Support Engineer Jobs
By InfiCare Staffing At San Diego, CA, United States
Experience With SQL Server And Database Management.
Knowledge And Hands-on Experience With Any Programming Languages
Installation, configuration, administration, and deployment.
Proficiency with imaging tools and deployment techniques.
Strong familiarity with Microsoft Deployment Toolkit (MDT).
Job Title: Helpdesk Support Engineer
Desktop Support/Customer Support/ Helpdesk Support
By Star Technology Solutions Inc (StarTechs Inc) At Chicago, IL, United States
Experience with data entry, proofreading, and/or quality assurance.
7+ Years of IT Experience
Analyze and update data/content to be error-free with a focus on accuracy and the end-user experience.
Job Title: Desktop Support /Customer Operations Support
Strong attention to detail—can spot errors in spelling, grammar and data entries.
Patience for completing routine tasks.
Technical Support / Helpdesk Associate
By Xerox At Cypress, TX, United States
Solid Problem-Solving Skills - experience with troubleshooting technology issues such as mobile devices, software, computers, printers, etc. is an asset
Proactively communicate the benefits of diagnosing and resolving issues
Provide feedback on Policies and Procedures to continuously improve Customer experience
Maintain product and software knowledge
Performance focused – measured on providing great experiences and resolving technical issues by making good business decisions on each interaction
Represent Xerox to Customers and Partners in a Friendly, Professional and Ethical manner Qualifications
Helpdesk Support Technician I
By Select Source International At Marlborough, MA, United States
• IT service management system experience desired (ServiceNow experience a plus)
Summary of Duties and Responsibilities:
• Windows 7 & 10 experience
• Microsoft Office 2013 experience or above
• Knowledge of Laptop/Printer Hardware
• Networking and Wireless skills a plus
Compliance Helpdesk Support Specialist (Boston Hq/Remote)
By WinnCompanies At Boston, MA, United States
Experience with property management software.
Experience with RealPage property management software.
To learn more, visit winnbenefits.com
Bachelor's degree or equivalent work experience.
3-5 years of relevant work experience.
Effective written and oral communication skills.
Helpdesk Support Representative Jobs
By Peraton At , $39,000 - $62,000 a year
Uses automated information systems, knowledge base, and CRM system to analyze situations.
High School diploma/equivalent with minimum 3-4 years experience.
2+ years of help desk/service desk experience.
Provide support for technical software, hardware and basic network problem resolution for role holders within USAccess User Community.
Triage and diagnosis of approximately 170 issue types and guiding users through step-by-step solutions.
Provide expertise to solve issues at first point of contact.
Tier 1 Technical Support (Voice/ Chat/ Email) – Modern Workplace Helpdesk – Remote
By DXC Technology At , , Fl $36,500 - $54,700 a year
Time management and organization skills to balance and prioritize work
Logs and tracks inquiries using an Incident/ Request and/ or problem management database and maintains history records and related problem documentation.
Resolves problems by following basic scripts and knowledgebase.
This is a remote role.
1 or more years of technical or customer support experience
High school diploma or General Educational Development Test (G.E.D.)
Helpdesk And Desktop Support
By University of South Carolina At , Richland, Sc $42,633 - $63,949 a year
Darla Moore School of Business
Standard working schedule: 8:30am – 5:00pm
Must be willing to work a flexible schedule to meet the needs of the department.
About University of South Carolina
Safety Sensitive or Security Sensitive
If Research Grant/Time Limited, give end date
Helpdesk Support Technician Jobs
By Motion Recruitment At San Diego, CA, United States
Educate and support colleagues to enhance overall department knowledge and improve the customer service experience.
Utilize a ticketing system to effectively track and manage customer reports regarding hardware, software, telephone, mobile device, and peripheral problems.
Regularly utilize User Experience Monitoring applications to ensure optimal performance.
3-5 years of Experience working in IT Helpdesk Support
Install and configure desktops, laptops, and telephones following firm-defined installation templates or guidelines.
Provide assistance to HR and Facilities in setting up ergonomic equipment.
Helpdesk Support Jobs
By Pinnacle Partners, Inc. At , Indianapolis, 46240, In $23 an hour
2+ years of Helpdesk experience
Experience troubleshooting and supporting MS tools and technologies, AD, Windows 10, Windows 11 and mobile devices including tablets, printers
Experience and ability to troubleshoot issues
Experience with a ticketing system
Strong customer service and communication skills
Experience with a POS tool
Tier 1 Helpdesk- Technical Support (Voice/ Chat/ Email) – Modern Workplace Helpdesk – Remote
By DXC Technology At , , Ky $36,500 - $54,700 a year
Time management and organization skills to balance and prioritize work
Logs and tracks inquiries using an Incident/ Request and/ or problem management database and maintains history records and related problem documentation.
Resolves problems by following basic scripts and knowledgebase.
This is a remote role.
1 or more years of technical or customer support experience
High school diploma or General Educational Development Test (G.E.D.)
Helpdesk Support Specialist Jobs
By Leidos At United States
Remedy for ticket tracking and routing; and (2) Microsoft SharePoint, as a knowledge management repository for SOP’s.
Comprehensive knowledge with application support, business processes analysis skills and problem-solving skills.
Masters or Doctorate degree may substitute for required experience
3-5 years’ experience in an Application Support role
Experience with some programming languages and willingness/ability to learn
Strong communication and collaborative skills in providing technical direction and hands-on software development to include design, development, and testing.
Helpdesk Support Technician Jobs
By Sigmatech At Huntsville, AL, United States
Create and manage user credentials
Assist IT Manager with additional projects as needed
1-2 years Experience providing technical support to users in an office environment
Demonstratable working knowledge with the following:
Strong verbal and written communication skills
Strong working knowledge of Windows based computers
Helpdesk Support Technician Jobs
By Motion Recruitment At San Jose, CA, United States
Manage, prioritize, and troubleshoot tickets in an organized manner
Supporting the organization employees both in-person in the Bay Area and remotely
3+ years of experience with more end-user facing experience as a IT Technician/Helpdesk Support Analyst assisting non-technical folks with technical issues
Experience with cross-team collaboration and working with different departments outside of IT (i.e. vendors)
Experience with security frameworks is preferred
Assist end-users with video conference equipment and environmental setups
Desktop/Helpdesk Support Jobs
By Ennuviz At Cincinnati, OH, United States
Good organization and time management skills
SCCM (aka Configuration Manager) – creating applications & packages, creating collections, creating deployments, running reports, creation of queries
Basic network troubleshooting (Pings, network topologies, supporting remote users)
Identifying and patching for Vulnerabilities
Experience managing, coordinating, or being a lead technician on a technical team
Good English and communication skills
Helpdesk Support Specialist Jobs
By Stellent IT At Farmington, CT, United States

Farmington, Connecticut (Hybrid Role - 3 days onsite, 2 days remote Weekly) Contract Job Description Responsible for: Responding to End User support requests C-Suite executive ...