Helpdesk And Desktop Support

STA00682PO23

Information Technology

Help Desk

IT Help Desk Technician

T2 - Technical Support

Helpdesk and Desktop Support

Columbia

Richland

Darla Moore School of Business

DMSB Information Technology Services

5

42,633

$42,633 - $63,949

Full Time

37.5

Full-time Equivalent (FTE)

12 months

Information Technology

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.

At the University of South Carolina, we strive to cultivate an inclusive environment that is open, welcoming, and supportive of individuals of all backgrounds. We recognize diversity in our workforce is essential to providing academic excellence and critical to our sustainability. The University is committed to eliminating barriers created by institutional discrimination through accountability and continuous process improvement. We celebrate the diverse voices, perspectives, and experiences of our employees.

Full-Time Equivalent (FTE)

Yes

Yes

Yes

Yes

The Darla Moore School of Business invites applications for a full-time staff position in the Information Technology Services Department. This position will serve as Helpdesk and Desktop support for faculty and staff by providing tier one and tier two levels of support for physical desktops, virtual desktops, and classroom/lab computers.

Bachelor’s degree in Information Technology Systems or related field and 1 year experience or high school diploma and 5 years related work experience. Experience in office automation systems, data communications system design, installation, operation, repair, or processing of information in a data processing environment.

General knowledge of Windows and Mac operating systems, hardware support, desktop support and working as part of a support team. The employee must have excellent communication skills.

No

Essential

1

05/26/2023

07/10/2023

No

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

https://uscjobs.sc.edu/postings/145955

The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, sex, gender, gender identity, transgender status, age, color, religion, national origin, disability, sexual orientation, genetics, protected veteran status, pregnancy, childbirth or related medical conditions.