Switchboard Operator Supervisor Jobs
Switchboard Operator - Healthcare - Remote | Wfh
By Get It Recruit - Healthcare
At Scarborough, ME, United States
Switchboard Operator Jobs
By Tanner Clinic
At Layton, UT, United States
Specialist-Physician Referral - Ne Switchboard Enterprise Dr
By Baptist Memorial Health
At , Jonesboro, 72401, Ar
Clerk Ii - Switchboard
By Texas Department of Criminal Justice
At Huntsville, TX, United States
Switchboard Operator - Iowa Veterans Home
By State of Iowa - Executive Branch
At Marshalltown, IA, United States
Switchboard/Administrative Assistant Jobs
By Home Market Foods
At Norwood, MA, United States
Patient Access Receptionist/ Switchboard Pbx Operator-Prn
By Jennie Stuart Health
At Hopkinsville, KY, United States
Switchboard Operator Jobs
By Canon Business Process Services
At Wausau, WI, United States
Call Center Switchboard Operator
By First Financial Bank Texas
At Abilene, TX, United States
Operator-Call Center - Days - Ne Switchboard Enterprise Dr
By Baptist Memorial Health
At , Jonesboro, 72401, Ar
Switchboard Operator (Associatesmd - Wfh)
By Bright Health
At Davie, FL, United States
Switchboard Operator - Helen Keller Hospital, Communication Center, Prn, Shift Varies
By Huntsville Hospital
At Sheffield, AL, United States
Switchboard Operator – Afternoon Hours
By Professional Staffing Group
At Chelsea, MA, United States
Switchboard/Administrative Assistant Jobs
By AgeSpan
At Lawrence, MA, United States
Are you looking for an exciting opportunity to lead a team of switchboard operators? We are looking for an experienced Supervisor to join our team and help ensure our switchboard runs smoothly and efficiently. If you have excellent customer service and communication skills, this could be the perfect job for you!
Overview Switchboard Operator Supervisor is responsible for supervising the switchboard operators and ensuring that all calls are handled in a professional and efficient manner. The supervisor is also responsible for training new switchboard operators, monitoring the performance of existing operators, and providing feedback and guidance as needed. Detailed Job Description Switchboard Operator Supervisor is responsible for overseeing the daily operations of the switchboard. This includes monitoring the performance of the switchboard operators, providing feedback and guidance, and training new operators. The supervisor is also responsible for ensuring that all calls are handled in a professional and efficient manner. Additionally, the supervisor is responsible for troubleshooting any technical issues that may arise and ensuring that the switchboard is properly maintained. Job Skills Required• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Knowledge of switchboard operations
• Ability to troubleshoot technical issues
• Ability to train and mentor new operators
• Knowledge of relevant software and hardware
Job Qualifications
• High school diploma or equivalent
• Previous experience in a switchboard or customer service role
• Knowledge of relevant software and hardware
• Excellent customer service skills
• Strong communication and interpersonal skills
Job Knowledge
• Knowledge of switchboard operations
• Knowledge of relevant software and hardware
• Knowledge of customer service principles and practices
Job Experience
• Previous experience in a switchboard or customer service role
• Previous experience in a supervisory role
Job Responsibilities
• Monitor the performance of switchboard operators
• Provide feedback and guidance to operators
• Train new operators on switchboard operations
• Troubleshoot technical issues
• Ensure that all calls are handled in a professional and efficient manner
• Maintain the switchboard in good working order
• Ensure that customer service standards are met
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