Switchboard Operator Jobs

The Switchboard Operator handles a high volume of callers for an assigned site, answering the line and connecting the caller to the correct person or department.

• 1 year of experience
• High school diploma or the equivalent
• Must know which staff are in which department and who is in charge of what function
• Proficient in Microsoft Word and Excel
• Excellent customer service skills, professional attitude & appearance
• Availability to work overtime/varied hours when required
• Listen to the caller’s request and either solve the query or direct the call to the concerned department
• Good written and oral communication skills
• Must maintain up-to-date information of the current happenings in the company
• Answer all the calls that come through to the main line of the company, and ensure that all the calls are routed to the appropriate department or person
• Strong organizational, record keeping & time management skills
• Ability to type 35 wpm
• Update and maintain pertinent business information via computer or department files
• Other duties may involve greeting visitors, making them comfortable, receiving the mail of the organization, handling some business communication, arranging meetings with clients and other workplace communication

PHYSICAL DEMANDS

Intermittent physical activity including bending, reaching and prolonged periods of sitting or standing

What We Offer

Competitive pay & benefits!

Comprehensive training and development programs that prepare employees to advance from within.

A company focused on creating a positive work and client environment.

Employee discounts on entertainment, products, and services nationwide!

Come Join Our Team!