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IT Support Jobs in Washington

Dshs Tia It Customer Support - Journey
By State of Washington Dept. of Social and Health Services At , Spokane, Wa $68,628 - $92,340 a year
Manage inventory of Information Technology (IT) resources
At least one year of experience providing system administration for Ocularis System
At least one year of experience providing Telephony Systems administration and support
Support network servers, business unit systems, and hardware infrastructure
Collaborate with stakeholders to identify and/or develop appropriate technology solutions
Train staff on IT processes and procedures and create documentation for the team
It Customer Support - Entry
By Clark College At , Vancouver, 98663, Wa $4,948 - $6,656 a month
Strong organizational and time management skills.
Cover letter describing background and experience related to qualifications and responsibilities of the position
Route tickets to the proper desktop technicians, network engineering, and application management IT members as needed.
Ability and willingness to seek/offer appropriate assistance to solve problems in an efficient and timely manner.
Campus bookstore offers snacks, apparel, and specialty supplies.
On-campus early childhood education care program (pending registration and availability).
It Customer Support Jobs
By Leidos At , Washington, 20090, Dc
Must have at least 1 year of customer support, deskside or remote support environment experience.
High School diploma and 2+ of prior relevant experience.
Ability to obtain an ITIL v4 and A+ certification (or similar IT certification) within 90 days of hire
Demonstrate excellent verbal and written communication skills
Determine the functional area of the problem being reported, e.g. hardware, software, telecommunications
Document status updates and communicate to necessary parties
Junior It Support Engineer
By Volpara Health At Lynnwood, WA, United States
Facilitate user access through AzureAD and Office 365 portals and perform software license management.
Populate and maintain the knowledge base of known issues and solutions as well as common learnings.
Ensure tickets are escalated when necessary to the appropriate teams.
Provide ongoing maintenance, support and enhancements for existing products.
Deploy new & rebuild existing computers and configure hardware, peripherals, services, settings, storage, etc. in accordance with Volpara standards.
Maintain all operational documentation in accordance with Volpara processes and best practice.
It Customer Support/Entry
By Walla Walla Community College At , Walla Walla, 99362, Wa $4,758 - $6,244 a month
Technical Writing – the ability to create clear and succinct documentation for policies, procedures, charters, and status updates to management.
Equivalent combination of education and experience may be considered at the discretion of the college.
Support remote instruction and collaboration software and hardware.
Critical Thinking Skills – The ability to isolate problems by eliminating unrelated causes.
Technical Knowledge – knowledge of current hardware and software, technical solutions and how to deploy maintain and troubleshoot them.
Two years customer service-based experience.

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an experienced IT Support professional to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical advice, and helping to ensure our customers have the best experience possible. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

IT Support job is a technical role that involves providing assistance to users with computer hardware and software issues. The job requires a range of technical skills and knowledge, as well as customer service skills.

What is IT Support Skill Requirements?

• Knowledge of computer hardware, software, and networking systems
• Ability to troubleshoot and diagnose technical issues
• Excellent customer service skills
• Ability to work independently and as part of a team
• Good communication and problem-solving skills
• Knowledge of relevant regulations and standards

What is IT Support Qualifications?

• Bachelor’s degree in computer science, information technology, or a related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA)

What is IT Support Knowledge?

• Knowledge of computer hardware, software, and networking systems
• Understanding of operating systems and applications
• Knowledge of relevant regulations and standards

What is IT Support Experience?

• Previous experience in a technical support role
• Experience with customer service

What is IT Support Responsibilities?

• Respond to customer inquiries via phone, email, or in-person
• Troubleshoot and diagnose technical issues
• Install, configure, and maintain computer hardware and software
• Provide technical support and training to users