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IT Support Jobs in Illinois

Jr. It Support Engineer
By PersonalizationMall At , Bolingbrook, 60440 $23 - $26 an hour
Requirements and Knowledge, Skills and Abilities
Document, manage, and monitor internal assets to ensure accurate inventory records.
Associates Degree in Information Technology, Computer Science (or similar), or equivalent work experience in a Microsoft/Apple environment.
Working knowledge of networking fundamentals and MS Windows-based environments.
Ability to prioritize tasks and manage multiple projects to conclusion.
Strong interpersonal and communication skills, passion for technology and a positive attitude.
It Support Engineer I
By City of Alexandria, VA At , Alexandria $50,588 - $89,022 a year
Utilizes enterprise desktop management tools for operating system and software deployments
Documents Help Desk processes and procedures through knowledgebase articles, SharePoint postings, and in-person training;
Assists the Help Desk Manager with running and processing daily and periodic reports;
Provides first level support via telephone, chat, email, or in-person to City staff requesting assistance for software and hardware issues;
Processes, routes, and escalates IT requests quickly and accurately through the City’s ITSM portal and provides feedback for improvements;
Provides technical guidance, installs and performs repairs to hardware, software, and peripheral equipment following established procedures, correcting deficiencies with senior engineers;
It Support Jobs
By Interim HealthCare Inc. At Alsip, IL, United States
Excellent time management and project management skills.
Responsible for troubleshooting desktop environments running Microsoft Windows operating systems, as well as Apple Mobile Device systems and management.
Perform ongoing information risk assessments and audits to ensure that information systems are adequately protected and meet HIPAA certification requirements.
Assist with coordination of the benefit enrollment and onboarding process.
Completes other assignments as requested and assigned by manager.
May have access to personal health information ("PHI") necessary to fulfill the above duties and responsibilities.
It Support Engineer Jobs
By Vitality Group Inc. At Chicago, IL, United States
Mobile device management and support
Software installation and patching using Symantec Management Console
Asset Management of all physical and virtual servers and computing devices
Strong, demonstrable skills and experience in troubleshooting and managing Windows Operating Systems (Windows 10, Windows Server 2008/2012)
MCITP/MCSE/CompTIA/A+ or similar certification preferred
Linux and MacOS support experience preferred

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an experienced IT Support professional to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical advice, and helping to ensure our customers have the best experience possible. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

IT Support job is a technical role that involves providing assistance to users with computer hardware and software issues. The job requires a range of technical skills and knowledge, as well as customer service skills.

What is IT Support Skill Requirements?

• Knowledge of computer hardware, software, and networking systems
• Ability to troubleshoot and diagnose technical issues
• Excellent customer service skills
• Ability to work independently and as part of a team
• Good communication and problem-solving skills
• Knowledge of relevant regulations and standards

What is IT Support Qualifications?

• Bachelor’s degree in computer science, information technology, or a related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA)

What is IT Support Knowledge?

• Knowledge of computer hardware, software, and networking systems
• Understanding of operating systems and applications
• Knowledge of relevant regulations and standards

What is IT Support Experience?

• Previous experience in a technical support role
• Experience with customer service

What is IT Support Responsibilities?

• Respond to customer inquiries via phone, email, or in-person
• Troubleshoot and diagnose technical issues
• Install, configure, and maintain computer hardware and software
• Provide technical support and training to users