Senior It Support Engineer
By GeoComply At , Las Vegas, Nv $91,000 - $107,000 a year
Have experience with Asset and Vendor management solutions
Manage Jira Service Management IT ticketing system to track team performance and identify improvement opportunities
Maintain and update knowledge base articles to help users self serve
Manage Hardware and Software asset inventories
5+ years of relevant experience
Experience configuring and troubleshooting Windows and macOS devices
It Support Intern Jobs
By GeoComply At , Las Vegas, Nv $24.04 - $26.44 an hour
Organized: You have excellent organization, prioritization, and time management skills
Proficient: Experience configuring and troubleshooting Windows and macOS devices
Maintaining and updating knowledge base articles to help users self serve
To check out our amazing benefits and learn more about the internship program, please visit: https://www.geocomply.com/careers/internship/
We welcome applicants of all backgrounds, experiences, beliefs, and identities.
Communicative: Whether written or verbal, people know what you mean, what you are asking for, and what is expected

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an experienced IT Support professional to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical advice, and helping to ensure our customers have the best experience possible. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

IT Support job is a technical role that involves providing assistance to users with computer hardware and software issues. The job requires a range of technical skills and knowledge, as well as customer service skills.

What is IT Support Skill Requirements?

• Knowledge of computer hardware, software, and networking systems
• Ability to troubleshoot and diagnose technical issues
• Excellent customer service skills
• Ability to work independently and as part of a team
• Good communication and problem-solving skills
• Knowledge of relevant regulations and standards

What is IT Support Qualifications?

• Bachelor’s degree in computer science, information technology, or a related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA)

What is IT Support Knowledge?

• Knowledge of computer hardware, software, and networking systems
• Understanding of operating systems and applications
• Knowledge of relevant regulations and standards

What is IT Support Experience?

• Previous experience in a technical support role
• Experience with customer service

What is IT Support Responsibilities?

• Respond to customer inquiries via phone, email, or in-person
• Troubleshoot and diagnose technical issues
• Install, configure, and maintain computer hardware and software
• Provide technical support and training to users