Manager - Scheduling And It Support
By Baltimore City Public Schools At , Baltimore, 21202 $97,994 - $126,816 a year
Experience as a grade reporter or master scheduler preferred. Must demonstrate knowledge of the connection between scheduling and strategic resourcing.
Detailed knowledge of high school graduation requirements, student promotion policies, school data policies and procedures related to attendance, grade reporting, scheduling.
All documentation/certification necessary (scanned copies accepted) to substantiate minimum qualifications; must be uploaded into application
Maintains advanced technical knowledge of assigned City Schools application programs, school scheduling, databases, operating systems, and customer data retrieval processes.
Utilizes tact and exercises good judgment in interacting with school and central office personnel and provides content knowledge and expertise.
Bachelor's degree from an accredited college or institution with three or more years of related technical experience.
It Support Jobs
By IKEA At , Baltimore, 21236, Md $22.64 - $32.29 an hour

Why we will love you

What you'll be doing day to day

It Support Associate Jobs
By University of Maryland, Baltimore At , Baltimore, Md $54,855 - $59,500 a year
Diagnoses, resolves, and follows-through on problems. Determines impact of proposed solutions.
Designs, writes, tests, debugs, documents, and implements routine applications. Trains clients in the use of these applications.
Conducts moderately complex information technology courses in a classroom setting.
Installs software and hardware such as modems, workstations, and printers.
Maintains and distributes software documentation, reference manuals, and training guides.
Assists in the installation, troubleshooting, testing, maintenance, and design of communications systems such as data, voice, video, and networks.

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an experienced IT Support professional to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical advice, and helping to ensure our customers have the best experience possible. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

IT Support job is a technical role that involves providing assistance to users with computer hardware and software issues. The job requires a range of technical skills and knowledge, as well as customer service skills.

What is IT Support Skill Requirements?

• Knowledge of computer hardware, software, and networking systems
• Ability to troubleshoot and diagnose technical issues
• Excellent customer service skills
• Ability to work independently and as part of a team
• Good communication and problem-solving skills
• Knowledge of relevant regulations and standards

What is IT Support Qualifications?

• Bachelor’s degree in computer science, information technology, or a related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA)

What is IT Support Knowledge?

• Knowledge of computer hardware, software, and networking systems
• Understanding of operating systems and applications
• Knowledge of relevant regulations and standards

What is IT Support Experience?

• Previous experience in a technical support role
• Experience with customer service

What is IT Support Responsibilities?

• Respond to customer inquiries via phone, email, or in-person
• Troubleshoot and diagnose technical issues
• Install, configure, and maintain computer hardware and software
• Provide technical support and training to users