It Support Analyst Jobs
By MATRIX Resources At Phoenix, AZ, United States
Follow Incident Management Procedures and assists with Customer Communication for High Priority issues affecting the enterprise
Create and review functional specifications, instructional documents, and knowledge articles for business operations applications and processes
This position requires a minimum of three years IT support experience or eighteen months working with Company business applications hardware experience.
This position requires excellent written and verbal communication along with strong interpersonal and customer service/orientation skills.
Intermediate level computer experience, including Microsoft Word, Excel, PowerPoint and Visio is necessary.
Ability to both multi-task and manage priorities effectively is required.
It Support Analyst Jobs
By Salad and Go At Phoenix, AZ, United States
Experience with endpoint management tools like JAMF, ManageEngine, Intune
Excellent Communication Skills. Comfortable working with business and technical individuals at all levels of the organizations
Experience in a hybrid work environment a plus
Experience working with Microsoft Azure Active Directory
Skilled in technical troubleshooting and root-cause analysis
Experienced with producing high-quality technical and end-user documentation
Jr. Analyst, It Support, Gbs It
By Hydro At , Phoenix, 85043, Az
Minimum of 1 year work experience in the field of IT Technical Support
Medical, Rx, Dental, Disability, Life Insurance, Flexible Spending Accounts
Retirement Savings Plans with Company Match/Contributions
Degree in Computer Science or someone pursuing a degree in Computer Science or related field.
Acting as Location representative of GBS IT professionals towards location Business Customers for any such computer systems
Installing or participating in installation of computer hardware, operating systems, applications and any other IT infrastructure components used at the location(s)

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an experienced IT Support professional to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical advice, and helping to ensure our customers have the best experience possible. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

IT Support job is a technical role that involves providing assistance to users with computer hardware and software issues. The job requires a range of technical skills and knowledge, as well as customer service skills.

What is IT Support Skill Requirements?

• Knowledge of computer hardware, software, and networking systems
• Ability to troubleshoot and diagnose technical issues
• Excellent customer service skills
• Ability to work independently and as part of a team
• Good communication and problem-solving skills
• Knowledge of relevant regulations and standards

What is IT Support Qualifications?

• Bachelor’s degree in computer science, information technology, or a related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA)

What is IT Support Knowledge?

• Knowledge of computer hardware, software, and networking systems
• Understanding of operating systems and applications
• Knowledge of relevant regulations and standards

What is IT Support Experience?

• Previous experience in a technical support role
• Experience with customer service

What is IT Support Responsibilities?

• Respond to customer inquiries via phone, email, or in-person
• Troubleshoot and diagnose technical issues
• Install, configure, and maintain computer hardware and software
• Provide technical support and training to users