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It Support Services Analyst Jobs in Texas

It Support Analyst Jobs
By Allegiance Bank At , Houston, 77046, Tx
Good organizational and time management skills.
Assists in special projects and tasks for the department of a diverse nature under the direction of the Technology Operations Manager.
Basic typing skills to meet production needs of the position.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Collaborates with other team members to identify, investigate, and resolve users’ problems with computer software and hardware.
Arranges service by software or hardware vendors to repair or replace defective products.
It Support Manager, It Services
By Amazon Development Center U.S., Inc. At , Seattle, Wa From $93,400 a year
Experience with system management tools and client/server environments
2+ years of leading technology teams as a information technology operations manager experience
Direct management of individual contributor IT Engineers who provide direct end user support to Amazonians on general IT issues.
Hiring, promotion, and performance management of direct reports.
Relationship management with key partners and customers in local Amazon sites.
5+ years of developing a team of technical professionals across multiple locations experience
Analyst - It Support
By Wesco At , Austin, 78753, Tx $60,800 - $79,000 a year
Identify areas for improvement in IT and raise with IT Management.
1-year experience in providing systems support.
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Strong verbal, written, analytical and interpersonal skills.
Create incident ticket for every issue raised.
Pro-active maintenance of warehouse IT systems
It Support Analyst Jobs
By Alcority At , Houston, 77027, Tx
Mobile Device Management – enrolling users on corporate mobile devices and BYOD profiles. Direct experience with iPhones is a plus.
Direct experience providing Tier 1 support
Manage end-user software & hardware inventory for company offices; initiate, manage and track necessary purchases with our established 3rd party suppliers.
2 - 4 years of experience in a similar position providing endpoint and infrastructure support.
Outstanding communication skills, including the ability to effectively present information in both technical and non-technical terms.
IT troubleshooting skills: ability to critically think and solve problems independently until escalation may be required.
Analyst, It Station Support (Atl)
By Frontier Airlines, Inc At , Atlanta, 30320, Ga
Experience with workstation and network equipment cable management
Experience with an incident management tracking system.
Serves as an escalation resource for more junior station support personnel, business and IT management.
Flight benefits for you and your family to fly on Frontier Airlines.
Buddy passes for your friends so they can experience what makes us so great.
CompTIA A+ or Network+ Certification (Required)

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for an IT Support Services Analyst to join our team! You will be responsible for providing technical support to our customers and ensuring their satisfaction. You will also be responsible for troubleshooting and resolving technical issues, as well as providing training and guidance to our customers. If you are a motivated individual with a passion for technology, then this is the perfect job for you!

Overview The IT Support Services Analyst is responsible for providing technical support to customers, troubleshooting and resolving technical issues, and providing assistance with the installation and maintenance of hardware and software. The IT Support Services Analyst must have excellent customer service skills, be able to work independently and as part of a team, and have a strong understanding of IT systems and processes. Detailed Job Description The IT Support Services Analyst is responsible for providing technical support to customers, troubleshooting and resolving technical issues, and providing assistance with the installation and maintenance of hardware and software. The IT Support Services Analyst must have excellent customer service skills, be able to work independently and as part of a team, and have a strong understanding of IT systems and processes. The IT Support Services Analyst must be able to diagnose and troubleshoot hardware and software issues, provide technical support to customers, and provide assistance with the installation and maintenance of hardware and software. The IT Support Services Analyst must also be able to provide training and support to customers, and be able to work with other IT professionals to ensure that customer needs are met. Job Skills Required
• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of hardware and software installation and maintenance
• Knowledge of IT systems and processes
• Ability to work independently and as part of a team
• Ability to diagnose and troubleshoot hardware and software issues
• Ability to provide technical support and training to customers
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in IT support services
• Knowledge of hardware and software installation and maintenance
• Knowledge of IT systems and processes
• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
Job Knowledge
• Knowledge of hardware and software installation and maintenance
• Knowledge of IT systems and processes
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting and problem-solving techniques
Job Experience
• At least two years of experience in IT support services
• Experience in providing technical support to customers
• Experience in troubleshooting and resolving technical issues
• Experience in providing assistance with the installation and maintenance of hardware and software
Job Responsibilities
• Provide technical support to customers
• Troubleshoot and resolve technical issues
• Provide assistance with the installation and maintenance of hardware and software