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It Support Services Analyst Jobs in Iowa

It Support Analyst, Operations
By Givelify At , Remote
Develop and maintain a knowledge base of the evolving processes, products, and services
A high degree of empathy for our internal users and a passion for improving the human experience with technology at work
3+ years' experience administering and supporting Slack, Jira, and Zoom
Excellent detail orientation and communication skills; able to explain tech to non-tech people
Apple Mac Support Certification is a big plus
Help desk / technical troubleshooting experience
It Support Analyst Jobs
By University of Iowa At Iowa, United States
Knowledge of and experience with Active Directory Users and Computers and Group Policy Management Console.
Experience managing workstations using Microsoft Endpoint Configuration Manager (MECM) or other desktop management tools and strategies.
Knowledge of and experience with Linux support.
Experience supporting Windows personal computers and laptops.
Experience supporting printers, multi-function devices, etc.
Experience supporting personal mobile computing devices (smartphones, tablets, etc.)
It Support Analyst Jobs
By University of Iowa At Iowa City, IA, United States
Knowledge of and experience with Active Directory Users and Computers and Group Policy Management Console.
Experience managing workstations using Microsoft Endpoint Configuration Manager (MECM) or other desktop management tools and strategies.
Knowledge of and experience with Linux support.
Experience supporting Windows personal computers and laptops.
Experience supporting printers, multi-function devices, etc.
Experience supporting personal mobile computing devices (smartphones, tablets, etc.)
Ln Concerts, Venue Support Analyst - It
By Live Nation At , Remote
Minimum 1-year experience supporting PoS systems (preferably Appetize and/or Micros)
Intermediate knowledge of Microsoft Excel, including use of formulas and pivot tables
Experience with food and beverage business operations, ideally multi-location enterprises
Basic familiarity with Accounting practices (can balance finances/inventory, etc.)
HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
Input PoS data: menu items, prices, discounts, employee credentials, venue layouts, etc.
It Support Analyst Jobs
By Marquee Dental Partners - Practice Support Center At , Tampa, Fl
Providing basic training on computer operation and management
Experience with remote desktop applications and help desk software
Traveling to the client’s location or connecting via remote link
Manage users and groups in Office365
Create knowledge articles to assist other IT team members
Minimum of 2 years of IT technical support experience

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for an IT Support Services Analyst to join our team! You will be responsible for providing technical support to our customers and ensuring their satisfaction. You will also be responsible for troubleshooting and resolving technical issues, as well as providing training and guidance to our customers. If you are a motivated individual with a passion for technology, then this is the perfect job for you!

Overview The IT Support Services Analyst is responsible for providing technical support to customers, troubleshooting and resolving technical issues, and providing assistance with the installation and maintenance of hardware and software. The IT Support Services Analyst must have excellent customer service skills, be able to work independently and as part of a team, and have a strong understanding of IT systems and processes. Detailed Job Description The IT Support Services Analyst is responsible for providing technical support to customers, troubleshooting and resolving technical issues, and providing assistance with the installation and maintenance of hardware and software. The IT Support Services Analyst must have excellent customer service skills, be able to work independently and as part of a team, and have a strong understanding of IT systems and processes. The IT Support Services Analyst must be able to diagnose and troubleshoot hardware and software issues, provide technical support to customers, and provide assistance with the installation and maintenance of hardware and software. The IT Support Services Analyst must also be able to provide training and support to customers, and be able to work with other IT professionals to ensure that customer needs are met. Job Skills Required
• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of hardware and software installation and maintenance
• Knowledge of IT systems and processes
• Ability to work independently and as part of a team
• Ability to diagnose and troubleshoot hardware and software issues
• Ability to provide technical support and training to customers
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in IT support services
• Knowledge of hardware and software installation and maintenance
• Knowledge of IT systems and processes
• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
Job Knowledge
• Knowledge of hardware and software installation and maintenance
• Knowledge of IT systems and processes
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting and problem-solving techniques
Job Experience
• At least two years of experience in IT support services
• Experience in providing technical support to customers
• Experience in troubleshooting and resolving technical issues
• Experience in providing assistance with the installation and maintenance of hardware and software
Job Responsibilities
• Provide technical support to customers
• Troubleshoot and resolve technical issues
• Provide assistance with the installation and maintenance of hardware and software