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Support Operations Manager Jobs

Service Operations Support Manager
By AIR Communities At , Denver $90,000 - $105,000 a year
At least 5 years of experience in Multifamily Service Operations Management
At least 2 years of experience in direct Service Management role
May serve as the acting Service Manager wherever/ whenever assigned and provide the standard operational support required of AIR’s Service Managers.
Proven track record in managing large properties, be a motivator, a good communicator, and a hands-on manager
Up to 100% Reimbursement on Professional Certification/Licensing for Job Related Curriculums.
Traveling Service Operations Support Manager
Manager, Operations Support Jobs
By Topgolf At Dallas, TX, United States
3+ years Technology Management Experience
Strong people development and management skills
Adds, updates, and closes records in the IT Problem Management and Change Management databases
Directs Infrastructure Support Engineers on daily tasks and provides updates to Manager
7+ years Infrastructure Engineering Experience
Strong written and verbal communication skills, including presentation skills
Support Operations Program Manager - Remote
By Clari At San Francisco Bay Area, United States
Excellent organizational skills; experience managing project plans, meeting deadlines, and proactively raising blockers or risks
4+ years of experience in a Support or Success Operations role at a technology company, with demonstrable experience designing process improvements
Strong business acumen; able to translate high-level business challenges into detailed requirements and designs
Strong communication skills; able to collaborate with a variety of stakeholders including senior leadership and cross-functional teams
Remote-first with opportunities to work and celebrate in person
This is a fully remote opportunity and can be worked from any location in the United States.
Customer Support Operations Manager
By VUEMED At United States
Supply chain and/or inventory management experience
Works closely with the implementation, content management, and dev ops teams on tracking and resolving customer support issues
Minimum 3 years work experience
Excellent verbal and written communication skills
Technology implementation and support experience
·Annual salary range of $65,000-$80,000 to start, depending on experience and track record.
Operations Support Manager, Amazon Key
By Ring At Las Vegas, NV, United States
Experience with data base management and analytics tools like Excel, Tableau reporting, SQL etc
Experience with advanced database management - SQL scripting and Tableau dash-boarding
Stakeholder communications and relationship management pertaining to service fills, commodity returns and fulfillment challenges
Work closely with internal Supply Chain leaders to drive materials management and liability mitigation efforts pertaining to 3P contract manufacturing outputs
Managing expedited order processing, shipping and receiving requirements as necessary through local storage facility in the US
2 years of experience in Electronics Industry Supply Chain OR 4 plus years’ experience in relevant Supply Chain roles
Operations Manager, Implementation & Support
By Radius XR At Pleasanton, CA, United States
Lead and develop the fulfillment team, providing guidance, coaching, and performance management.
Oversee inventory management, analyze current processes, identify areas for improvement, and implement strategies to increase efficiency and scalability.
3+ Experience working with clinical staff including doctors, technicians, office managers and technical staff.
The Operations Manager responsibilities Include:
Oversee the implementation process, including installation, training, and on boarding activities, to ensure a seamless customer experience.
Configure EHR systems to maximize the benefits of the Radius XR solution and optimize clinical workflows.
Office Manager And Operations Support
By Nonprofits First At West Palm Beach, FL, United States

Purpose: Provides administrative support to the Chief Executive Officer (CEO), Operations and Leadership Team, and Board of Directors of Nonprofits First, Inc. Responsibilities include greeting ...

Senior Operations Manager, Invoicing Support
By Flexport At Dallas, TX, United States
Outstanding written and verbal communication skills and stakeholder management
5+ years of professional experience in in Supply Chain, Industrial Engineering, Business or Finance
5+ years of people leadership experience
A Bachelor’s degree, or equivalent experience
Startup or high growth company experience preferred
Experience in a B2B environment with unique and varied customer needs
Support Operations Manager - Remote
By A2 Hosting At United States
Effective time management skills including multitasking and prioritization
The ability to work from home; this position is 100% remote
Collaborate with Support Managers to define customer service workflows that enhance service delivery
Manage the support department's Jira board
A minimum of 3 years of support leadership experience required, preferably in a web hosting, SaaS, or similar technology environment
Proven interpersonal and leadership abilities; ability to foster and promote a professional and collaborative work environment
Customer Support Operations Manager
By Level Home Inc. At Las Vegas, NV, United States
Working knowledge of Salesforce Service Cloud, workforce management software, and ticketing tools.
Provide support in areas such as training, quality assurance, workforce management, and reporting.
Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
Oversee and manage the daily operations of the Support Center by monitoring, managing, and reporting on established KPIs and OKRs.
Collaborate with the Head of Support to manage and oversee the budget and headcount tracking for Support Center Operations.
Define, implement, and manage required organizational-wide operational initiatives or programs.
Program Manager, Service Operations Support
By Tesla At Fremont, CA, United States
Experience with environmental health and safety requirements a plus.
Help the manager with recruitment and strategic placement of required staff across team, establishing and developing organizational structure and scheduling.
Collaborate with APAC, EMEA and China program managers on locally implementing new projects, programs, and procedures as needed.
Collaborate with Territory Directors, Regional Managers, Service Managers, and other service leaders to understand the technical training needs.
Represent the region’s interest when developing a support plan for training with the Training Manager.
Degree from a University, College, or the equivalent in experience and evidence of exceptional ability.
Operations Program Manager Ii - Support Services (60018251)
By State of South Carolina At Columbia, SC, United States
Responsible for all maintenance requirements associated with DPS/DMV HQ located in Blythewood.
Responsible for all maintenance needs for DPS statewide. This includes all business divisions.
Responsible for all contractual needs associated with this position (custodial, lawn care, maintenance contracts, etc...)
Responsible for all OSHA/Safety programs associated with the agency.
Responsible for personnel development and growth within the business unit.
Manager Of Support And Operations
By Tribute Home Care At Malden, MA, United States
A hybrid remote position, with the ability to work from home when not visiting with caregivers
Supporting an unparalleled employment experience through providing compassionate day-to-day support, coaching and development
At least one year of previous leadership experience
Unwavering, passionate commitment to the caregiver experience and service excellence
Strong written and verbal communication skills
Manager of Caregiver Support and Operations
Manager Of Support And Operations
By Tribute Home Care At Boston, MA, United States
A hybrid remote position, with the ability to work from home when not visiting with caregivers
Supporting an unparalleled employment experience through providing compassionate day-to-day support, coaching and development
At least one year of previous leadership experience
Unwavering, passionate commitment to the caregiver experience and service excellence
Strong written and verbal communication skills
Manager of Caregiver Support and Operations
Sr Operations Manager, Support Services
By MEDSTAR HEALTH At , Washington, 20010, Dc
3+ years of related experience to include working knowledge of various business unit operations, processes, and policies required
Responsible for operational support of the overall planning, development, coordination, implementation, and management of the division of operations non-clinical projects.
Experience working effectively with physicians required
Computer skills in Word, PowerPoint, and Excel
Participates in educational/professional development activities.
Bachelor's degree in a relevant field required
Sr Operations Manager, Support Services
By MedStar Health At Washington, DC, United States
3+ years of related experience to include working knowledge of various business unit operations, processes, and policies required
Responsible for operational support of the overall planning, development, coordination, implementation, and management of the division of operations non-clinical projects.
Experience working effectively with physicians required
Computer skills in Word, PowerPoint, and Excel
Participates in educational/professional development activities.
Bachelor's degree in a relevant field required
Operations Support Manager Jobs
By Little Caesars Pizza At Detroit, MI, United States
Recommend, develop, implement, and improve department-wide processes and procedures, including coordination and management of cross-functional processes. Make recommendations to implement improvements.
Manage department documents and tracking for operations statistics.
Experience and progressive movement into a supervisory/lead customer support role with a focus on planning and execution, managing processes and/or functions.
Excellent communication, interpersonal, persuasion, and teamwork skills.
Must have intermediate working knowledge of MS Office Suite (such as, PowerPoint, Excel, and Word)
Excellent organization and planning skills.
Support Operations Program Manager
By Outreach At Atlanta, GA, United States
Ability to lead through influence and build trust across Support; strong negotiation and conflict management skills.
Experience with Workforce Management workflows and tooling (Playvox)
Prepare program plans and business requirements to drive changes to internal tools and processes
History of successfully improving processes with methodologies, programs or frameworks that increased team performance. Experience driving process improvements and managing processes.
Demonstrates strong analytical skills and has ability to do basic reporting design to execute analysis and measure success.
Experience mentoring and leading others
Manager, Support Operations Jobs
By Little Caesars Pizza At Detroit, MI, United States
Minimum Skills, Knowledge, and Abilities:
Preferred Skills, Knowledge and Abilities:
• Expected to play a role within the project management landscape, at times leading initiatives independently.
• CCNA, Linux and Windows Server knowledge and/or certifications a plus
• Bachelor's degree in computer science or related experience.
• Experience managing technical staff and support desk operation
Facilities Operations Support Manager
By ESFM At , Newark, 07105, Nj
Oversee interoffice program and fleet management
Evaluate value-add opportunities, and present to management and clients
Lead financial responsibilities of all sites within scope
Manage portfolio as a single network and promote a culture of unity
Lead a team of 30+, providing hands-on support and training
Uphold EverSource service standards, promote EverSource culture, and utilize internal tools to drive engagement

Are you an experienced Operations Manager looking for a new challenge? We are looking for a motivated and organized individual to join our team as our Support Operations Manager. You will be responsible for managing our customer service team, ensuring that our customers receive the highest quality of service. You will also be responsible for developing and implementing strategies to improve customer satisfaction and streamline operations. If you are looking for an exciting opportunity to make a difference, this is the job for you!

Overview:

Support Operations Managers are responsible for overseeing the day-to-day operations of a customer service or technical support team. They ensure that customer inquiries are answered in a timely and efficient manner, and that customer service standards are met. They also manage the team’s workload, provide training and development opportunities, and ensure that customer service goals are met.

Detailed Job Description:

Support Operations Managers are responsible for overseeing the day-to-day operations of a customer service or technical support team. They ensure that customer inquiries are answered in a timely and efficient manner, and that customer service standards are met. They also manage the team’s workload, provide training and development opportunities, and ensure that customer service goals are met. They must be able to effectively communicate with customers and team members, and must be able to troubleshoot customer issues. Support Operations Managers must also be able to analyze customer feedback and develop strategies to improve customer service.

What is Support Operations Manager Job Skills Required?

• Excellent communication and interpersonal skills
• Ability to troubleshoot customer issues
• Ability to analyze customer feedback
• Ability to develop customer service strategies
• Knowledge of customer service standards
• Knowledge of customer service software
• Ability to manage a team
• Ability to provide training and development opportunities

What is Support Operations Manager Job Qualifications?

• Bachelor’s degree in business, management, or a related field
• 5+ years of customer service experience
• 3+ years of management experience
• Knowledge of customer service software
• Knowledge of customer service standards

What is Support Operations Manager Job Knowledge?

• Knowledge of customer service software
• Knowledge of customer service standards
• Knowledge of customer service processes
• Knowledge of customer service best practices
• Knowledge of customer service metrics

What is Support Operations Manager Job Experience?

• 5+ years of customer service experience
• 3+ years of management experience
• Experience in customer service software
• Experience in customer service processes
• Experience in customer service best practices
• Experience in customer service metrics

What is Support Operations Manager Job Responsibilities?

• Oversee the day-to-day operations of a customer service or technical support team
• Ensure that customer inquiries are answered in a timely and efficient manner
• Ensure that customer service standards are met
• Manage the team’s workload
• Provide training and development opportunities
• Ensure that customer service goals are met
• Effectively communicate with customers and team members
• Troubleshoot