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Support Operations Associate Jobs

Support Operations Associate Jobs
By Returnmates At United States
Manage both inbound and outbound contacts
1+ years of high-volume customer service experience required or customer service focused roles
Experience with computers, the internet, and customer support tools
Must have excellent verbal and written communication skills
Must have strong verbal and written communication skills
100% health, vision, and dental benefits coverage for employees, and 50% coverage for eligible dependent
Operations Support Associate, Payments
By Discord At San Francisco, CA, United States
Superb prioritization and time management
Strong problem-solving and troubleshooting abilities
BA/BS or equivalent work experience
1+ years of experience in customer-facing roles, either with consumer or enterprise, in tech or financial tech industry
Experience with Fraud, Risk, and Chargebacks across payment, e-commerce, retail, or digital media
Experience in supporting web applications
Operations Support Associate Jobs
By HeadQuarters At Irving, TX, United States
Experience with Warehouse Management Systems (WMS)
Perform other duties as assigned by management
Manage inbound/outbound communications with carriers, vendors, CS, and sales reps.
Strong computer and spreadsheet skills
Minimum of 1yr administrative and/or customer service experience
Excellent written and verbal communication skills
New Business Support Operations Associate
By John Hancock At Boston, MA, United States
Proactively share knowledge to ensure team objectives are met
You obsess about customers, listen, engage and act for their benefit.
Excellent written and verbal communication, phone demeanor, and customer service skills.
Good analytical and problem-solving skills.
Knowledge of financial services is a plus!
A competitive salary and benefits packages.
Ground Operations Support Associate
By Revel At Manhattan, NY, United States
Work cross-functionally with various supporting teams, internal and external drivers to support outstanding driver experiences and meeting service level requirements
Must be a skilled driver with an excellent driving record
Excellent communication, influencing, and listening skills. You can communicate openly and effectively, while positively influencing team members
Previous parking industry experience experience is a plus
Must have a valid and active U.S. driver's license
Ability to lift, push and pull at least 50 pounds.
Associate Manager, Marketing Operations - Ecomm (Associate Support Systems Manager)
By Walmart At San Bruno, CA, United States
1-2 years of digital media, operations, or management experience
Collaborate with management to drive direction in scaling support through automation and self-serve enhancements
Collaborate with cross-functional teams to ensure escalations meet SLA requirements
1-2 years project managing or experience in feature/product launches
Experience autonomously identifying and resolving team/project risks
Facilitate assignments of Revenue Operations support escalations using various intake systems
Performing Operations Support Associate
By U.S. Bank National Association At , Oshkosh, 54902, Wi $20.00 - $23.32 an hour
Strong personal computer skills and knowledge of other office equipment
Two to four years of experience in business and general office environment
Good understanding of the business and broad office skills
Demonstrated administrative skills and acute attention to detail
Strong reading, writing and mathematical skills
Ability to manage multiple tasks/projects and deadlines simultaneously
Operations Associate - Customer Support
By Trala, Inc. At Chicago, IL, United States
Eligibility for 401k, FSA, transit benefit, and Trala's music education stipend
Have previous experience (2+ yrs) providing top level customer-level or associate-level support, with high efficiency and empathy.
Ability to expertly combine technical skills with interpersonal skills.
Be ambitious & hands-on. Willing and eager to learn new skills.
Have excellent verbal and written communication skills.
Musical and/or teaching background is a plus, but not required. Start-up experience is also a plus.
Performing Operations Support Associate
By U.S. Bank National Association At , Owensboro, 42301, Ky $20 - $22 an hour
Efficient organizational & time management skills
Data Entry and 10 key experiences
Basic Computer Skills – Microsoft Word, Excel and Mortgage Software Platform (MSP).
Two to four years of experience in business and general office environment
Process loan modification requests by reviewing terms, updating principle and interest.
Perform other duties as assigned

Are you looking for an exciting opportunity to join a fast-growing company and make an impact? We are looking for a Support Operations Associate to join our team and help us provide exceptional customer service. You will be responsible for managing customer inquiries, troubleshooting technical issues, and providing solutions to ensure customer satisfaction. If you have a passion for problem-solving and a commitment to customer service excellence, this is the job for you!

Overview Support Operations Associate is a professional responsible for providing customer service and technical support to customers. They are responsible for troubleshooting customer issues, providing solutions, and ensuring customer satisfaction. Detailed Job Description Support Operations Associates are responsible for providing customer service and technical support to customers. They must be able to troubleshoot customer issues, provide solutions, and ensure customer satisfaction. They must be able to communicate effectively with customers and provide timely and accurate responses. They must also be able to work independently and as part of a team. Job Skills Required
• Excellent customer service and communication skills
• Ability to troubleshoot customer issues
• Knowledge of customer service and technical support
• Ability to work independently and as part of a team
• Knowledge of computer systems and software
• Ability to multitask and prioritize tasks
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in customer service or technical support
• Knowledge of customer service and technical support
• Ability to troubleshoot customer issues
• Excellent customer service and communication skills
Job Knowledge
• Knowledge of customer service and technical support
• Knowledge of computer systems and software
• Knowledge of customer service best practices
• Knowledge of troubleshooting techniques
Job Experience
• At least two years of experience in customer service or technical support
• Experience in providing customer service and technical support
• Experience in troubleshooting customer issues
Job Responsibilities
• Provide customer service and technical support to customers
• Troubleshoot customer issues and provide solutions
• Ensure customer satisfaction
• Communicate effectively with customers
• Work independently and as part of a team
• Maintain customer service and technical support records