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Performing Operations Support Associate

Company

U.S. Bank National Association
Address , Owensboro, 42301, Ky
Employment type FULL_TIME
Salary $20 - $22 an hour
Expires 2023-07-13
Posted at 11 months ago
Job Description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

We are currently seeking a Performing Operations Support Associate for our Systems change team here in Owensboro, KY. This person will be responsible for performing research and making accurate and timely system changes in response to requests from other departments.

Working Model: Hybrid environment.

Schedule: Monday – Friday 8:00am-5:00pm.

Schedules and working model are subject to change.

Other Duties:

  • Process loan modification requests by reviewing terms, updating principle and interest.
  • Perform other duties as assigned
  • Strong communication skills and product knowledge are critical to success, as well as working collaboratively among stakeholders and help facilitate ongoing modifications.

Preferred Experience:

  • Ability to review, read and understand complex loan documents to accurately choose the correct loan codes
  • Presents a professional image in dealing with staff and other stakeholders
  • Must be a team player
  • Ability to calculate interest and principle.
  • Ability to work closely with internal and external partners.
  • Basic Computer Skills – Microsoft Word, Excel and Mortgage Software Platform (MSP).
  • Efficient organizational & time management skills
  • Data Entry and 10 key experiences

Basic Qualifications

  • Two to four years of experience in business and general office environment
  • High school diploma or equivalent

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.


Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Adoption assistance
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Basic term and optional term life insurance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
  • Healthcare (medical, dental, vision)
  • Up to 11 paid holiday opportunities
  • 401(k) and employer-funded retirement plan
  • Pregnancy disability and parental leave
  • Short-term and long-term disability

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.