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Subscription Renewal Rep Jobs

Customer Renewal Manager Jobs
By SailPoint At United States
Provide management with regular status updates, summaries of highly complex issues, and accurate visibility to forecasted attrition and escalate as needed
3+ years experience in customer facing role with ability to influence different stakeholders using strong relationship and communication skills.
Possess knowledge of SailPoint Terms and Conditions.
Knowledgeable in commercial metrics and forecasting principles.
Previous experience managing SaaS Subscription renewals process ideal
Commercial negotiation experience with a proven record to meet or exceed renewal revenue goals
Production Manager – Subscription Box Solutions
By Kodi Collective At United States
Excellent Excel and PowerPoint skills and working knowledge of Asana or similar project management software.
Experience with the sourcing and production management of subscription boxes, continuity programs, packaging solutions.
Communicating with management regarding account activities (i.e. targets, prospects, sales strategy, account strategy).
Experience working with clients building go-to-market business plans for customer acquisition and retention.
Highly organized and detail-oriented with the ability to prioritize and manage time.
Cross-functional experience managing multiple client stakeholders and establishing a process to drive initiatives forward.
Renewal Underwriter - Remote
By Brown & Brown Insurance At United States
Become thoroughly familiar with the use of all agency management software systems and suggest labor saving uses to management.
2 – 5 years’ experience in Commercial Multi-Line Insurance
Experience working in a paperless environment preferred.
Exceptional customer service and interpersonal skills
Competitive pay based on experience
Generous benefits package: health, dental, vision, 401(k), etc.
Renewal Specialist Jobs
By Tenacious At San Antonio, TX, United States
2+ years of experience in sales, account management, sales operations, or other customer-facing positions
Organize, prioritize, and improve auto-renewal processes to maximize revenue and a positive customer experience
Strong organizational skills and business judgment with the ability to handle projects end-to-end
Work cross functionally to accommodate client needs for renewal
Own the auto-renewal component of the customer journey
Communicate patterns and guide process improvement projects with Renewal Leadership
Renewal Specialist Jobs
By Tenacious At Washington, DC, United States
2+ years of experience in sales, account management, sales operations, or other customer-facing positions
Organize, prioritize, and improve auto-renewal processes to maximize revenue and a positive customer experience
Strong organizational skills and business judgment with the ability to handle projects end-to-end
Work cross functionally to accommodate client needs for renewal
Own the auto-renewal component of the customer journey
Communicate patterns and guide process improvement projects with Renewal Leadership
Renewal Specialist Jobs
By Tenacious At New York, NY, United States
2+ years of experience in sales, account management, sales operations, or other customer-facing positions
Organize, prioritize, and improve auto-renewal processes to maximize revenue and a positive customer experience
Strong organizational skills and business judgment with the ability to handle projects end-to-end
Work cross functionally to accommodate client needs for renewal
Own the auto-renewal component of the customer journey
Communicate patterns and guide process improvement projects with Renewal Leadership
Renewal Support Specialist Jobs
By Concentrix At , Remote
Notifying Renewal Managers when CCW-R/SUB-UI were not used for renewals by Partners.
2+ years of business experience
Advanced Excel skills using Pivot Tables, vLook-ups and Macros
Strong verbal and written communication skills
Improve Partner behavior on Intent Capture (NEW vs. RENEW)
Improve Organic Renewals through CCW-R and SUB UI through partner enablement.
Renewal Contract Manager Jobs
By Tenacious At Tampa, FL, United States
Contribute to the growth of the Contract Management Organization by providing feedback and piloting new processes and playbooks
Negotiate value-driven renewals and contract changes while ensuring a superb customer experience
Utilize business development skills to execute product expansion opportunities in collaboration with Customer Success and Sales teams
Possess sales or negotiation experience
Are passionate about creating a great customer experience
Show clear communication skills with the ability to effectively lead a conversation
Renewal Contract Manager Jobs
By Tenacious At Washington, DC, United States
Contribute to the growth of the Contract Management Organization by providing feedback and piloting new processes and playbooks
Negotiate value-driven renewals and contract changes while ensuring a superb customer experience
Utilize business development skills to execute product expansion opportunities in collaboration with Customer Success and Sales teams
Possess sales or negotiation experience
Are passionate about creating a great customer experience
Show clear communication skills with the ability to effectively lead a conversation
Renewal Contract Manager Jobs
By Tenacious At New York, NY, United States
Contribute to the growth of the Contract Management Organization by providing feedback and piloting new processes and playbooks
Negotiate value-driven renewals and contract changes while ensuring a superb customer experience
Utilize business development skills to execute product expansion opportunities in collaboration with Customer Success and Sales teams
Possess sales or negotiation experience
Are passionate about creating a great customer experience
Show clear communication skills with the ability to effectively lead a conversation
Renewal Contract Manager Jobs
By Tenacious At San Diego, CA, United States
Contribute to the growth of the Contract Management Organization by providing feedback and piloting new processes and playbooks
Negotiate value-driven renewals and contract changes while ensuring a superb customer experience
Utilize business development skills to execute product expansion opportunities in collaboration with Customer Success and Sales teams
Possess sales or negotiation experience
Are passionate about creating a great customer experience
Show clear communication skills with the ability to effectively lead a conversation
Pharmacist - Medication Renewal Center
By CHAS Health At , Spokane, 99201 $124,390 - $157,574 a year
Flexible Work Arrangements - opportunity to work a modified schedule, work part-time, or work from home
Above benefits dependent upon eligibility criteria
Accesses computer for data entry, pharmacy files, patient charts, and inventory.
above benefits dependent upon eligibility criteria
for more detail about the benefits package!
Medical, Dental, & Vision Insurance
Retention Manager - $100-$150K (B2C Saas Subscription)
By CyberCoders At Pasadena, CA, United States
Compensation: $100k-$150k Base + Benefits and 401k
Manage best practices for customer retention, content creation, appropriate KPIs, and billing
$100k-$150k Base + Benefits and 401k
Technologies used for customer retention, content, best practices, KPIs, billing, etc.
Growth: huge opportunity or personal and professional growth
Ownership: Project ownership and ability to make a real impact
Renewal Specialist Jobs
By Airtable At New York, United States
3+ years of Sales / Customer Success / Account Management experience preferably within an Enterprise SaaS organization
You will actively engage with key decision-makers to identify customer requirements and uncover roadblocks to ensure on-time commitments
Experience and passion for building a new team within an existing organization
Experience translating renewal motion into documented, scalable and repeatable playbooks
You will be a primary stakeholder (along with XFN partners) in building the foundational processes and playbooks for this new role
You will maintain and report an accurate rolling 90-day forecast of renewals in your territory
Renewal Manager Jobs
By monday.com At New York, United States
Experience in working closely with cross-functional teams (sales, finance, legal, cs) in order to reach primary goals
Work closely with the Customer Success, Finance, and Sales teams to retain customer contracts, secure renewal and support the accounts’ growth.
2+ years of relevant experience in a client-facing role ideally in SaaS companies
Effective communicator, strong interpersonal and collaboration skills
Strong negotiation, presentation and closing skills
Proven experience with owning a renewal process E2E
Subscription Revenue, Associate Manager
By PlayStation At San Mateo, CA, United States
4+ years of commercial/marketing experience, ideally in subscriptions
Global ways of working experience with ability to lead/support international teams
Strong project and commercial leadership skills
Experience of strategy creation and prioritization of multiple disciplined factors
Create and deliver global business plans to deliver revenue growth objectives
Collaborate with local and global teams to achieve core KPI’s, and deliver against local opportunities
Strategic Renewal Manager Jobs
By DocuSign At United States
10+ years of experience within Renewal Management, Account Management or Customer Success, ideally within SaaS offerings
6+ years of experience within Renewal Management, Account Management or Customer Success
Strong process management, financial acumen and contractual engineering skills
Strong negotiation skills with experience driving contracts to completion on time
Experience in a quota-carrying sales role with proven achievement
Strong level of urgency, organization and prioritization skills
Renewal Manager, Partnerships Jobs
By Sprout Social, Inc. At United States
Excellent communication, writing skills and a passion for customer experience
4+ years of experience in sales, customer success or business services with a strong emphasis on customer retention
Proven experience managing complex enterprise or strategic accounts
Experience with Salesforce.com or similar CRM
Review to-date performance with your manager, identify areas of improvement and establish a plan for career development.
Propose and execute independent projects benefiting the whole of Customer Success or Sprout as an organization.
Renewal Representative Jobs
By BlueVoyant At Maryland, United States
Education: Bachelor’s degree in Information Security or related industry experience
Manage the transaction process from quote through PO
Enthusiastic, Positive Demeanor and Professional Customer Service skills
Knowledge of Cyber Security is a huge plus
Must have minimum 2 years of experience in SaaS renewals
Location: Remote in the United States
Renewal Data Specialist Jobs
By LogicalisUS At United States
Excellent communication skills – oral and written presentation abilities.
3 years of experience in inside sales/customer service in IT arena; including familiarity with enterprise technology solutions, services sales and telemarketing.
Knowledge of support contracts and maintenance renewals.
Experience with sales measured by quota performance.
Organized, adaptable, self-motivated team player with ability to balance and prioritize multiple responsibilities in fast paced, everchanging ecosystem.
Self-starter with excellent organizational, administrative and interpersonal skills.

Do you have what it takes to keep customers coming back? We're looking for a Subscription Renewal Rep to join our team and help us keep our customers happy and engaged. If you're a motivated self-starter with excellent communication skills and a passion for customer service, this could be the perfect job for you!

Overview:

A Subscription Renewal Rep is responsible for managing the renewal process for customers who have subscribed to a company’s services or products. They are responsible for ensuring that customers renew their subscriptions on time and in accordance with the company’s policies. They must also be able to identify and resolve any issues that arise during the renewal process.

Detailed Job Description:

The Subscription Renewal Rep is responsible for managing the renewal process for customers who have subscribed to a company’s services or products. This includes contacting customers to remind them of their subscription renewal date, processing payments, and resolving any issues that arise during the renewal process. The Subscription Renewal Rep must also be able to identify and address any customer service issues that may arise.

What is Subscription Renewal Rep Job Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Knowledge of subscription renewal processes
• Proficiency in Microsoft Office Suite

What is Subscription Renewal Rep Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Previous experience in subscription renewal processes

What is Subscription Renewal Rep Job Knowledge?

• Knowledge of subscription renewal processes
• Knowledge of customer service best practices
• Knowledge of Microsoft Office Suite

What is Subscription Renewal Rep Job Experience?

• Previous customer service experience
• Previous experience in subscription renewal processes

What is Subscription Renewal Rep Job Responsibilities?

• Contact customers to remind them of their subscription renewal date
• Process payments for subscription renewals
• Resolve any customer service issues that arise during the renewal process
• Identify and address any issues that arise during the renewal process
• Ensure that customers renew their subscriptions on time and in accordance with the company’s policies