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Specialty Guest Experience Jobs

Guest Experience Manager Jobs
By Orlando Informer At Orlando, FL, United States
A high school diploma or GED is required. A degree in hospitality, event management, English, marketing, or communications is preferred.
Act as the department leader of our guest experience team, providing weekly updates to our leadership team and managing multiple coordinators
Work to further our goal of providing personalized communication and experiences to each of our guests
This is a remote position, but Central Florida residency is required.
Five or more years of direct guest-service experience. Experience at a brand internationally known for its customer service is preferred.
Analyze and create reports on repeat attendance, satisfaction, reply time, competitors, and other insights
Assistant Manager, Guest Experience | Stonebriar
By lululemon At Frisco, TX, United States
1 year people management experience
Experience: 1 year retail or sales specific management experience
Change Management Leadership: Leads others through change processes and uncertainty
Implement the Store Manager’s People vision for the store and cascade to team members.
Leadership role directly responsible for subset of store employees as delegated by Store Manager
Guest Experience: Actively creates an inclusive, high-caliber experience and connection for every guest through team members
Guest Experience Leader Jobs
By McDonald's At Boone, IA, United States
Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features
Tuition reimbursement and/or educational assistance
Medical, dental, and vision benefits*
Lead the experience: Check in with guests and make sure they are enjoying themselves
$14.00 hourly starting rate plus cash incentives
Employee discounts and free meals
Product Manager, Guest Experience
By SEVENROOMS At New York, NY, United States
2+ years of product management experience; 3+ years of B2C or B2B SaaS application experience required
Experience working with external executive-level partners or clients, including expectation setting, discovery and collaboration, and successful delivery of offerings
Experience working in Hospitality and knowledge and excitement for working with restaurant and hotel operators preferred but not required
Experience shipping successful products, including defining vision, strategy, outcome-driven product roadmaps and creating and managing backlogs
Collaboration: Collaborate closely with stakeholders throughout SevenRooms to obtain buy-in for product initiatives and to set expectations
Ability to quickly understand a specific client domain and identify the trends and opportunities in that space
Guest Experience Manager Jobs
By Franklin Templeton At New York, NY, United States
Strong written and verbal communication skills
Strong organizational and multi-tasking abilities
Excellent knowledge of MS Office (especially Excel and Word)
Responsible for welcoming guests and facilitating support of larger (and Board-type) events and optimizing scheduling resources on site.
Responsible for supporting visiting senior executives in navigating office functions efficiently and professionally.
Ability to interact professionally with executives, their administrative staff and visiting clients
Assistant Manager, Guest Experience | Americana
By lululemon At Glendale, CA, United States
1 year people management experience
Experience: 1 year retail or sales specific management experience
Change Management Leadership: Leads others through change processes and uncertainty
Implement the Store Manager’s People vision for the store and cascade to team members.
Leadership role directly responsible for subset of store employees as delegated by Store Manager
Guest Experience: Actively creates an inclusive, high-caliber experience and connection for every guest through team members
Guest Experience Lead | The Gardens
By lululemon At Palm Beach Gardens, FL, United States
Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)
Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
Some experience in leading, mentoring, or delegating with others
Education: High school diploma/GED/equivalent, or above
For Experiential stores with food/beverage service only: Food safety and/or liquor service certification
Assistant Manager, Guest Experience | University Village Experiential
By lululemon At Seattle, WA, United States
1 year people management experience
Experience: 1 year retail or sales specific management experience
Change Management Leadership: Leads others through change processes and uncertainty
Implement the Store Manager’s People vision for the store and cascade to team members.
Leadership role directly responsible for subset of store employees as delegated by Store Manager
Guest Experience: Actively creates an inclusive, high-caliber experience and connection for every guest through team members
Guest Experience Manager Jobs
By Unibail-Rodamco-Westfield At New York, United States
Knowledge and Skill Competency Requirements:
Lead Performance Management initiatives including mystery shops and reporting key metrics on a quarterly and annual basis.
Manage online Employee Resource Center (ERC) to showcase special terminal offers, events, job openings, and more for employee awareness and participation.
This position is based in-person at the URW Management Office within JFK Terminal 8.
Manage online review and social media content. Utilize monitoring and tracking tools for internal and external reporting.
Previous community involvement or networking experience is preferred.
Guest Experience Representative Jobs
By tout.group At Orlando, FL, United States
Provide detailed information about our products, services, and amenities to enhance the guest experience.
Coordinate with various departments to ensure seamless guest experiences, including reservations, housekeeping, and maintenance.
Previous experience in a customer service or hospitality role is preferred.
Exceptional interpersonal and communication skills, with the ability to connect with guests and build rapport.
Strong problem-solving and decision-making abilities to address guest concerns effectively.
Excellent organizational skills and attention to detail for managing guest reservations and requests.
Guest Experience Leader Jobs
By McDonald's At Glen Burnie, MD, United States
Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features
Tuition reimbursement and/or educational assistance
Medical, dental, and vision benefits*
Lead the experience: Check in with guests and make sure they are enjoying themselves
$13.00 hourly starting rate plus cash incentives
Employee discounts and free meals
Guest Experience Lead | Gaithersburg
By lululemon At Gaithersburg, MD, United States
Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)
Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
Some experience in leading, mentoring, or delegating with others
Education: High school diploma/GED/equivalent, or above
For Experiential stores with food/beverage service only: Food safety and/or liquor service certification
Guest Experience Lead | Reston Town Center
By lululemon At Reston, VA, United States
Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)
Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
Some experience in leading, mentoring, or delegating with others
Education: High school diploma/GED/equivalent, or above
For Experiential stores with food/beverage service only: Food safety and/or liquor service certification
Specialty Researcher Jobs
By California Institute of Advanced Management (CIAM) At Alhambra, CA, United States
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
Collaborate with management to identify company training needs (external and internal)
Familiarity with Peter Drucker’s non-management writings
Salary will be commensurate with experience and internal equity. Comprehensive Benefits Plan are available:
Continually update knowledge and understanding in the field to inform research activity.
Disseminate knowledge of research advances to inform departmental teaching efforts.
Guest Experience Lead | Country Club Plaza
By lululemon At Kansas City, MO, United States
Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)
Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
Some experience in leading, mentoring, or delegating with others
Education: High school diploma/GED/equivalent, or above
For Experiential stores with food/beverage service only: Food safety and/or liquor service certification
Guest Experience, Assistant Manager
By California Academy of Sciences At San Francisco, CA, United States
Manage the daily cash-handling functions of the Guest Experience department
Respond to direct report performance issues in a timely manner following all Academy’s performance management guidelines
Demonstrated knowledge in the area of cash accounting/register operations and computer skills
Manage the capacity of the museum, ensuring safety for all of our guests by accurately reporting entryway data.
Mentor, coach, train and supervise all Guest Experience staff with consistent reinforcement to ensure an excellent guest experience
Be a morale leader for staff; leading all Guest Experience staff morale programs (Employee of the Month, Spot Awards, staff events)
Guest Experience Associate Jobs
By Placemakr At San Jose, CA, United States
Additional duties and responsibilities as assigned
Property Leadership roles come with additional benefits such as cell phone reimbursement and health and wellness stipend
Set the Placemakr brand apart by making certain it wows every guest with each interaction.
Develop a strong working relationship with all of your teammates.
You have a high school diploma.
You hear and see yourself in our core values, and are excited to live by them.
Guest Experience Leader Jobs
By McDonald's At St Petersburg, FL, United States
Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features
Tuition reimbursement and/or educational assistance
Medical, dental, and vision benefits*
Lead the experience: Check in with guests and make sure they are enjoying themselves
$12.00 hourly starting rate plus cash incentives
Employee discounts and free meals
Guest Experience Lead Contract Role
By lululemon At Tulsa, OK, United States
Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)
Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
Some experience in leading, mentoring, or delegating with others
Education: High school diploma/GED/equivalent, or above
For Experiential stores with food/beverage service only: Food safety and/or liquor service certification
Guest Experience Lead | Miracle Mile
By lululemon At Las Vegas, NV, United States
Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)
Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
Some experience in leading, mentoring, or delegating with others
Education: High school diploma/GED/equivalent, or above
For Experiential stores with food/beverage service only: Food safety and/or liquor service certification

Are you looking for a job that will let you make a real difference in people's lives? Do you want to be part of a team that creates unforgettable experiences for guests? If so, then we have the perfect opportunity for you! We are looking for a Specialty Guest Experience team member to join our team and help create amazing experiences for our guests. As a Specialty Guest Experience team member, you will be responsible for providing exceptional customer service, creating memorable experiences, and ensuring that our guests have the best possible experience. If you have a passion for creating amazing experiences and a commitment to excellence, then this is the job for you!

What is Specialty Guest Experience Skill Requirements?

• Excellent customer service and communication skills
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations
• Knowledge of customer service principles and practices
• Knowledge of product lines and services
• Knowledge of relevant computer applications

What is Specialty Guest Experience Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment

What is Specialty Guest Experience Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of product lines and services
• Knowledge of relevant computer applications

What is Specialty Guest Experience Experience?

• Previous experience in a customer service role
• Experience in a retail or hospitality environment

What is Specialty Guest Experience Responsibilities?

• Greet customers and provide them with assistance
• Answer customer inquiries and resolve customer complaints
• Provide customers with product and service information
• Process customer orders and payments
• Monitor customer transactions and provide feedback
• Maintain customer records and update customer information
• Assist with product displays and promotional activities
• Ensure customer satisfaction by providing quality service