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Specialty Guest Experience Jobs in Florida

Guest Experience Manager-Entertainment (Seasonal)
By Walt Disney World At Lake Buena Vista, FL, United States
Minimum 3 years professional experience in Stage Management, Convention Events, or other live show event management
Manage all performers and technicians, coordination and partnership with several other departments, teams and lines of business, while building relationships.
Minimum 3 years professional leadership experience
Oversee show maintenance including coordinating brush-up rehearsals, lighting and audio calls, scenic touch-ups, and communication with costuming teams.
Understanding of leading multiple unionized teams
Familiarity with lighting, audio, special effects, scenic and stage set-up systems
Director Of Guest Experience - Regent Santa Monica Beach Open Late 2023
By Regent At , Santa Monica, 90405
Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and senior management.
Monitoring key performance indicators and tracking progress towards meeting guest satisfaction goals, providing regular reports and analyses to senior management.
Bachelor's degree in hospitality management or a related field.
Minimum of 5 years of experience in guest services or concierge preferably in a luxury hotel environment.
Proven track record of delivering exceptional guest experiences and achieving high guest satisfaction scores.
Strong leadership skills with the ability to inspire and motivate a diverse team.
Coordinator, Guest Experience Jobs
By Cleveland Browns At Miami Gardens, FL, United States
Minimum two (2) years of guest services, hospitality, or venue management experience
Management & Supervisory customer service experience required
Build relationships with the stadium management team, service partners and front line staff
Strong communication, customer service and interpersonal skills, including conflict resolution experience
Assist the Manager with coordinating event preparations, supplies and documents for all stadium events
Serve as Manager on Duty for special events and specific major events assigned by leaders of the department
Program/Project Coordinator, Senior - Guest Experience
By Broward County Government At Fort Lauderdale, FL, United States
One year of experience utilizing PeopleSoft for procurements.
One year of supervisory experience.
One year experience with Volunteer Program and/or Special Events
MUST BE ABLE TO WORK NIGHTS, HOLIDAYS AND WEEKENDS**
Must possess a valid Florida driver's license during employment and maintain authority to drive on County business.
Ability to obtain and maintain a Security Identification Display Area (SIDA) Badge and a Customs and Border Protection seal.
Guest Experience Manager-Entertainment (Part Time)
By Walt Disney World At Lake Buena Vista, FL, United States
3 + years professional experience in Stage Management, Convention Events, or other live show event management
Manage the daily operation of Entertainment offerings
Manage all performers and technicians, coordination and partnership with several other departments, teams and lines of business, while building relationships.
3 + years professional leadership experience
Oversee show maintenance including coordinating brush-up rehearsals, lighting and audio calls, scenic touch-ups, and communication with costuming teams.
Be receptive to working outdoors and physical aspects of the role.
Guest Experience Manager Jobs
By Orlando Informer At Orlando, FL, United States
A high school diploma or GED is required. A degree in hospitality, event management, English, marketing, or communications is preferred.
Act as the department leader of our guest experience team, providing weekly updates to our leadership team and managing multiple coordinators
Work to further our goal of providing personalized communication and experiences to each of our guests
This is a remote position, but Central Florida residency is required.
Five or more years of direct guest-service experience. Experience at a brand internationally known for its customer service is preferred.
Analyze and create reports on repeat attendance, satisfaction, reply time, competitors, and other insights
Guest Experience Lead | The Gardens
By lululemon At Palm Beach Gardens, FL, United States
Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)
Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
Some experience in leading, mentoring, or delegating with others
Education: High school diploma/GED/equivalent, or above
For Experiential stores with food/beverage service only: Food safety and/or liquor service certification
Guest Experience Representative Jobs
By tout.group At Orlando, FL, United States
Provide detailed information about our products, services, and amenities to enhance the guest experience.
Coordinate with various departments to ensure seamless guest experiences, including reservations, housekeeping, and maintenance.
Previous experience in a customer service or hospitality role is preferred.
Exceptional interpersonal and communication skills, with the ability to connect with guests and build rapport.
Strong problem-solving and decision-making abilities to address guest concerns effectively.
Excellent organizational skills and attention to detail for managing guest reservations and requests.
Guest Experience Leader Jobs
By McDonald's At St Petersburg, FL, United States
Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features
Tuition reimbursement and/or educational assistance
Medical, dental, and vision benefits*
Lead the experience: Check in with guests and make sure they are enjoying themselves
$12.00 hourly starting rate plus cash incentives
Employee discounts and free meals
Guest Experience Leader Jobs
By McDonald's At Tampa, FL, United States
Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features
Tuition reimbursement and/or educational assistance
Medical, dental, and vision benefits*
Lead the experience: Check in with guests and make sure they are enjoying themselves
$13.75 hourly starting rate plus cash incentives
Employee discounts and free meals
Guest Experience Specialist Jobs
By Villatel At Kissimmee, FL, United States

We never ask you to transfer funds to apply for, interview for, or accept a job offer with us.

Guest Experience Lead | Disney Springs
By lululemon At Lake Buena Vista, FL, United States
Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)
Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
Some experience in leading, mentoring, or delegating with others
Education: High school diploma/GED/equivalent, or above
For Experiential stores with food/beverage service only: Food safety and/or liquor service certification
Guest Experience Lead | The Avenue Viera Pop Up
By lululemon At Melbourne, FL, United States
Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)
Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
Some experience in leading, mentoring, or delegating with others
Education: High school diploma/GED/equivalent, or above
For Experiential stores with food/beverage service only: Food safety and/or liquor service certification
Guest Experience Lead | Winter Park (Orlando, Fl)
By lululemon At Winter Park, FL, United States
Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)
Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
Some experience in leading, mentoring, or delegating with others
Education: High school diploma/GED/equivalent, or above
For Experiential stores with food/beverage service only: Food safety and/or liquor service certification
Assistant Manager, Guest Experience | Disney Springs (4 Month Contract)
By lululemon At Lake Buena Vista, FL, United States
1 year people management experience
Experience: 1 year retail or sales specific management experience
Change Management Leadership: Leads others through change processes and uncertainty
Implement the Store Manager’s People vision for the store and cascade to team members.
Leadership role directly responsible for subset of store employees as delegated by Store Manager
Guest Experience: Actively creates an inclusive, high-caliber experience and connection for every guest through team members
Premium Services - Guest Experience Manager - Events
By Walt Disney World At Lake Buena Vista, FL, United States
Manage contracts, food and beverage, audio visual, entertainment, transportation, and all logistics for event delivery
2+ years of leadership experience
2+ years of event planning experience
Strong knowledge of the Walt Disney World both historic and current state
Knowledge of Walt Disney World procedures
5+ years of event planning experience
Assistant Manager, Guest Experience
By Lululemon At , Orlando, Fl $21.88 - $35.53 an hour
1 year people management experience
Experience: 1 year retail or sales specific management experience
Change Management Leadership: Leads others through change processes and uncertainty
Implement the Store Manager’s People vision for the store and cascade to team members.
Leadership role directly responsible for subset of store employees as delegated by Store Manager
Guest Experience: Actively creates an inclusive, high-caliber experience and connection for every guest through team members

Are you looking for a job that will let you make a real difference in people's lives? Do you want to be part of a team that creates unforgettable experiences for guests? If so, then we have the perfect opportunity for you! We are looking for a Specialty Guest Experience team member to join our team and help create amazing experiences for our guests. As a Specialty Guest Experience team member, you will be responsible for providing exceptional customer service, creating memorable experiences, and ensuring that our guests have the best possible experience. If you have a passion for creating amazing experiences and a commitment to excellence, then this is the job for you!

What is Specialty Guest Experience Skill Requirements?

• Excellent customer service and communication skills
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations
• Knowledge of customer service principles and practices
• Knowledge of product lines and services
• Knowledge of relevant computer applications

What is Specialty Guest Experience Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment

What is Specialty Guest Experience Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of product lines and services
• Knowledge of relevant computer applications

What is Specialty Guest Experience Experience?

• Previous experience in a customer service role
• Experience in a retail or hospitality environment

What is Specialty Guest Experience Responsibilities?

• Greet customers and provide them with assistance
• Answer customer inquiries and resolve customer complaints
• Provide customers with product and service information
• Process customer orders and payments
• Monitor customer transactions and provide feedback
• Maintain customer records and update customer information
• Assist with product displays and promotional activities
• Ensure customer satisfaction by providing quality service