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Specialty Guest Experience Jobs in New York

Guest Experience Specialist Jobs
By MUSEUM OF ICE CREAM At New York County, NY, United States

Who We Are Museum of Ice Cream is an inclusive & immersive brand, designed to captivate your sweetest fantasy and sugar-filled daydreams online and IRL. At Museum of Ice Cream, we invite you ...

Guest Experience Manager Jobs
By Sofitel New York At , New York $75,000 - $85,000 a year
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies and the opportunity to earn qualifications while you work
Possess the ability to occasionally cover FOM job responsibilities – including break coverage and MOD Duties.
Other duties as requested by Director of Room Operations or General Manager.
They do not just delight guests, but excite them–by creating unique, unexpected & memorable experiences.
Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
Guest Experience Manager Jobs
By Mars At , New York, 10001 $59,483 - $89,224 a year
Support continual growth of the business via effective talent, retention, and recruitment management
Minimum of 3 years experience managing in a fast-paced, high volume environment
Experience in leading customer service direct reports
Act as a Great Line Manager, using the Five Principles in all decision making
Manage, train, onboard, and develops a full team which may include Associates, supervisors, and individual contributors
Create an environment that drives sales through exceptional guest experiences
Guest Experience Associate Jobs
By Placemakr At New York, NY, United States
Additional duties and responsibilities as assigned
Property Leadership roles come with additional benefits such as cell phone reimbursement and health and wellness stipend
Set the Placemakr brand apart by making certain it wows every guest with each interaction.
Develop a strong working relationship with all of your teammates.
You have a high school diploma.
You hear and see yourself in our core values, and are excited to live by them.
Product Manager, Guest Experience
By SEVENROOMS At New York, NY, United States
2+ years of product management experience; 3+ years of B2C or B2B SaaS application experience required
Experience working with external executive-level partners or clients, including expectation setting, discovery and collaboration, and successful delivery of offerings
Experience working in Hospitality and knowledge and excitement for working with restaurant and hotel operators preferred but not required
Experience shipping successful products, including defining vision, strategy, outcome-driven product roadmaps and creating and managing backlogs
Collaboration: Collaborate closely with stakeholders throughout SevenRooms to obtain buy-in for product initiatives and to set expectations
Ability to quickly understand a specific client domain and identify the trends and opportunities in that space
Guest Experience Manager Jobs
By Franklin Templeton At New York, NY, United States
Strong written and verbal communication skills
Strong organizational and multi-tasking abilities
Excellent knowledge of MS Office (especially Excel and Word)
Responsible for welcoming guests and facilitating support of larger (and Board-type) events and optimizing scheduling resources on site.
Responsible for supporting visiting senior executives in navigating office functions efficiently and professionally.
Ability to interact professionally with executives, their administrative staff and visiting clients
Guest Experience Manager Jobs
By Unibail-Rodamco-Westfield At New York, United States
Knowledge and Skill Competency Requirements:
Lead Performance Management initiatives including mystery shops and reporting key metrics on a quarterly and annual basis.
Manage online Employee Resource Center (ERC) to showcase special terminal offers, events, job openings, and more for employee awareness and participation.
This position is based in-person at the URW Management Office within JFK Terminal 8.
Manage online review and social media content. Utilize monitoring and tracking tools for internal and external reporting.
Previous community involvement or networking experience is preferred.
Guest Experience Specialist - Night Audit
By Vacasa At , Portland, Or $17 an hour
Please visit our careers page to review our full benefits offerings
Passion for customer service and ownership of the customer experience
Previous experience in the industry and working overnights preferred
Superior verbal and written communication skills
Employer Sponsored & Voluntary Supplemental Benefits based on hours worked
NOTE: This position is 100% remote: Full-time; Weekends Required
Senior Manager, Guest Experience
By Shake Shack At New York, NY, United States
Excellent project management and organizational skills
Previous experience in either printed merchandising or digital (ideally both)
Knowledge of both print and digital merchandising.
Experience crafting and maintaining brand style guides for merchandising
Define key content templates for all channels – in collaboration with our cross-functional teams; develop variations that support
Creative and strategic storyteller with a blend of creative craft and analytical mindset.
Specialty Sourcing Recruiter (Cosmetics, Beauty, Or Fragrance Experience Req'd)
By L'Oréal At New York, NY, United States
You will be especially organized, attentive to detail and have strong time management, administrative and customer service orientation
Lead intake calls with Hiring Managers to capture requisition details to present a diverse pool of qualified talent
Comply with all regulatory/legal requirements and company policies
Strong problem solving and root cause analysis skills
You consistently build rapport & relationships with Candidates, Hiring Managers, Leadership, Peers
Bachelor’s degree or equivalent role related experience

Are you looking for a job that will let you make a real difference in people's lives? Do you want to be part of a team that creates unforgettable experiences for guests? If so, then we have the perfect opportunity for you! We are looking for a Specialty Guest Experience team member to join our team and help create amazing experiences for our guests. As a Specialty Guest Experience team member, you will be responsible for providing exceptional customer service, creating memorable experiences, and ensuring that our guests have the best possible experience. If you have a passion for creating amazing experiences and a commitment to excellence, then this is the job for you!

What is Specialty Guest Experience Skill Requirements?

• Excellent customer service and communication skills
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations
• Knowledge of customer service principles and practices
• Knowledge of product lines and services
• Knowledge of relevant computer applications

What is Specialty Guest Experience Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment

What is Specialty Guest Experience Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of product lines and services
• Knowledge of relevant computer applications

What is Specialty Guest Experience Experience?

• Previous experience in a customer service role
• Experience in a retail or hospitality environment

What is Specialty Guest Experience Responsibilities?

• Greet customers and provide them with assistance
• Answer customer inquiries and resolve customer complaints
• Provide customers with product and service information
• Process customer orders and payments
• Monitor customer transactions and provide feedback
• Maintain customer records and update customer information
• Assist with product displays and promotional activities
• Ensure customer satisfaction by providing quality service