Guest Experience Specialist (Receptionist)
By Nixon Peabody LLP At , Washington, 20001
Maintain proficient knowledge of all fire, safety, security and emergency procedures and skills.
Participate in Firm training including soft and IT skills.
Assist in the training of new/junior-level team members; offer ongoing guidance and act as positive role model.
5-7 years of experience in customer service or concierge role, preferably within a law firm or professional services environment.
Bachelor’s degree preferred. Work experience in lieu of a degree will be considered.
Possesses excellent interpersonal, communication, customer service and organizational skills.
Guest Experience Manager Jobs
By Crystal Mountain At Buckley, WA, United States
Qualifications, Knowledge, Skill And Ability Requirements
Ongoing management of staff development and performance reviews
Related, analyze unmet guest needs and feed these into the Revenue Management Team process
Coaching and training staff regarding sales methods and strategies. Ongoing management of staff development and performance
Related, analyze unmet guest needs and sales opportunities and feed these into the Revenue Management Team process
Bachelor degree from college or technical school or in lieu of college education or equivalent experience.
Assistant Manager, Guest Experience | University Village Experiential
By lululemon At Seattle, WA, United States
1 year people management experience
Experience: 1 year retail or sales specific management experience
Change Management Leadership: Leads others through change processes and uncertainty
Implement the Store Manager’s People vision for the store and cascade to team members.
Leadership role directly responsible for subset of store employees as delegated by Store Manager
Guest Experience: Actively creates an inclusive, high-caliber experience and connection for every guest through team members

Are you looking for a job that will let you make a real difference in people's lives? Do you want to be part of a team that creates unforgettable experiences for guests? If so, then we have the perfect opportunity for you! We are looking for a Specialty Guest Experience team member to join our team and help create amazing experiences for our guests. As a Specialty Guest Experience team member, you will be responsible for providing exceptional customer service, creating memorable experiences, and ensuring that our guests have the best possible experience. If you have a passion for creating amazing experiences and a commitment to excellence, then this is the job for you!

What is Specialty Guest Experience Skill Requirements?

• Excellent customer service and communication skills
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations
• Knowledge of customer service principles and practices
• Knowledge of product lines and services
• Knowledge of relevant computer applications

What is Specialty Guest Experience Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment

What is Specialty Guest Experience Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of product lines and services
• Knowledge of relevant computer applications

What is Specialty Guest Experience Experience?

• Previous experience in a customer service role
• Experience in a retail or hospitality environment

What is Specialty Guest Experience Responsibilities?

• Greet customers and provide them with assistance
• Answer customer inquiries and resolve customer complaints
• Provide customers with product and service information
• Process customer orders and payments
• Monitor customer transactions and provide feedback
• Maintain customer records and update customer information
• Assist with product displays and promotional activities
• Ensure customer satisfaction by providing quality service