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Specialty Guest Experience Jobs in Georgia

Guest Experience Auditor -Holiday Inn Express Galleria Ballpark
By Buckhead America Hospitality At Smyrna, GA, United States
Medical/Dental/Vision Benefits offered at 25 hours+, Company Pays 60%
Report daily statistics to management.
Stay guest focused and nurture an excellent guest experience.
Knowledge of the local area to provide recommendations to guests.
Act as Manager on Duty when working alone.
Has a minimum one (1) years of customer facing experience.
Director Of Guest Experience
By Minty Living At Atlanta, GA, United States
Create, implement and measure success of KPI’s & OKRs for remote guest experience team.
Communicate departmental activity to and from senior management.
Summary of Role & Capabilities:
The Director of Guest Experience will:
As the Director of Guest Experience, you will receive a competitive total compensation package of
Constantly monitor Net Promoter Score for areas of improvement. Measure, track, propose, implement areas of positive influence identified in NPS score.

Are you looking for a job that will let you make a real difference in people's lives? Do you want to be part of a team that creates unforgettable experiences for guests? If so, then we have the perfect opportunity for you! We are looking for a Specialty Guest Experience team member to join our team and help create amazing experiences for our guests. As a Specialty Guest Experience team member, you will be responsible for providing exceptional customer service, creating memorable experiences, and ensuring that our guests have the best possible experience. If you have a passion for creating amazing experiences and a commitment to excellence, then this is the job for you!

What is Specialty Guest Experience Skill Requirements?

• Excellent customer service and communication skills
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations
• Knowledge of customer service principles and practices
• Knowledge of product lines and services
• Knowledge of relevant computer applications

What is Specialty Guest Experience Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment

What is Specialty Guest Experience Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of product lines and services
• Knowledge of relevant computer applications

What is Specialty Guest Experience Experience?

• Previous experience in a customer service role
• Experience in a retail or hospitality environment

What is Specialty Guest Experience Responsibilities?

• Greet customers and provide them with assistance
• Answer customer inquiries and resolve customer complaints
• Provide customers with product and service information
• Process customer orders and payments
• Monitor customer transactions and provide feedback
• Maintain customer records and update customer information
• Assist with product displays and promotional activities
• Ensure customer satisfaction by providing quality service