Guest Experience Specialist Jobs
By Blaze Pizza, LLC At United States
Work cross-functionally with other partners to provide a superior guest experience.
4 + years of customer service environment experience
Support guest inquiries and requests through social and digital platforms.
Ensures guest satisfaction and positive relations through engagement with all Blaze guests.
Monitor Blaze national social pages (Twitter, Facebook, and Instagram) and performs Guest Recovery via direct messaging.
Contact guests directly via email or phone, when necessary.

Are you looking for a job that will let you make a real difference in people's lives? Do you want to be part of a team that creates unforgettable experiences for guests? If so, then we have the perfect opportunity for you! We are looking for a Specialty Guest Experience team member to join our team and help create amazing experiences for our guests. As a Specialty Guest Experience team member, you will be responsible for providing exceptional customer service, creating memorable experiences, and ensuring that our guests have the best possible experience. If you have a passion for creating amazing experiences and a commitment to excellence, then this is the job for you!

What is Specialty Guest Experience Skill Requirements?

• Excellent customer service and communication skills
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations
• Knowledge of customer service principles and practices
• Knowledge of product lines and services
• Knowledge of relevant computer applications

What is Specialty Guest Experience Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment

What is Specialty Guest Experience Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of product lines and services
• Knowledge of relevant computer applications

What is Specialty Guest Experience Experience?

• Previous experience in a customer service role
• Experience in a retail or hospitality environment

What is Specialty Guest Experience Responsibilities?

• Greet customers and provide them with assistance
• Answer customer inquiries and resolve customer complaints
• Provide customers with product and service information
• Process customer orders and payments
• Monitor customer transactions and provide feedback
• Maintain customer records and update customer information
• Assist with product displays and promotional activities
• Ensure customer satisfaction by providing quality service