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Specialty Guest Experience Jobs in Illinois

Guest Experience Lead | Chicago (Multiple Locations)
By lululemon At Chicago, IL, United States
Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)
Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
Some experience in leading, mentoring, or delegating with others
Education: High school diploma/GED/equivalent, or above
For Experiential stores with food/beverage service only: Food safety and/or liquor service certification
Senior Manager, Global Guest Experience Measurement
By Hyatt Hotels Corporation At Chicago, IL, United States
•2+ years of previous people management experience (preferred)
•2+ years of experience with customer experience management platforms and customer feedback program management
•Extensive planning and project management experience
•Lead ongoing experience measurement program operations; manage day-to-day activities and assignments of direct reports and vendors
•Knowledge of the travel industry and experience with localization is a plus
•Knowledge of E-Commerce best practices and experience working on travel or retail E-Commerce websites is preferred
Guest Experience Attractions Attendant
By Navy Pier At Chicago, IL, United States
Must be able to follow verbal and written directions from the Guest Experience Management team.
Consistently demonstrates excellent guest interaction and hospitality skills.
Assists other locations and areas throughout the park as direct by the assist manager.
Consistent attendance and punctuality are a job requirement
Requires a minimum of 6 months of customer service-related experience, preferably 12+ months of customer service experience.
Provide a courteous greeting as guests approach each attraction.

Are you looking for a job that will let you make a real difference in people's lives? Do you want to be part of a team that creates unforgettable experiences for guests? If so, then we have the perfect opportunity for you! We are looking for a Specialty Guest Experience team member to join our team and help create amazing experiences for our guests. As a Specialty Guest Experience team member, you will be responsible for providing exceptional customer service, creating memorable experiences, and ensuring that our guests have the best possible experience. If you have a passion for creating amazing experiences and a commitment to excellence, then this is the job for you!

What is Specialty Guest Experience Skill Requirements?

• Excellent customer service and communication skills
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations
• Knowledge of customer service principles and practices
• Knowledge of product lines and services
• Knowledge of relevant computer applications

What is Specialty Guest Experience Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment

What is Specialty Guest Experience Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of product lines and services
• Knowledge of relevant computer applications

What is Specialty Guest Experience Experience?

• Previous experience in a customer service role
• Experience in a retail or hospitality environment

What is Specialty Guest Experience Responsibilities?

• Greet customers and provide them with assistance
• Answer customer inquiries and resolve customer complaints
• Provide customers with product and service information
• Process customer orders and payments
• Monitor customer transactions and provide feedback
• Maintain customer records and update customer information
• Assist with product displays and promotional activities
• Ensure customer satisfaction by providing quality service