Guest Experience Lead | The Point
By lululemon At El Segundo, CA, United States
Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)
Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
Some experience in leading, mentoring, or delegating with others
Education: High school diploma/GED/equivalent, or above
For Experiential stores with food/beverage service only: Food safety and/or liquor service certification
Hospitality Manager, Guest Experience
By DAOU At Paso Robles, CA, United States
Implements a 360-degree approach to Guest and Member experience management to drive long term engagement and loyalty
Minimum 3-5 years experience in hospitality, winery, or restaurant management
Proven sales management skills with a track record of delivering positive business results
Works with our Customer Experience Team and Estate Hosts to manage reservations and seating.
Works to constantly streamline and improve business operations through on-going process and people management
Has passion for and pursues the knowledge and skill required to deliver unparalleled results
Assistant Manager, Guest Experience | Broadway Plaza
By lululemon At Walnut Creek, CA, United States
1 year people management experience
Experience: 1 year retail or sales specific management experience
Change Management Leadership: Leads others through change processes and uncertainty
Implement the Store Manager’s People vision for the store and cascade to team members.
Leadership role directly responsible for subset of store employees as delegated by Store Manager
Guest Experience: Actively creates an inclusive, high-caliber experience and connection for every guest through team members
Guest Experience Supervisor (Hospitality)
By 1440 Multiversity At Scotts Valley, CA, United States

Reports to: Front Office Manager Department: Guest Experience FLSA: Non-Exempt Position Summary The Guest Experience Supervisor delivers exceptional sales and service to in person guests as well as ...

Guest Experience Supervisor Jobs
By 1440 Multiversity At Scotts Valley, CA, United States
Deliver an exceptional customer experience to all guests on campus following 1440 standards
Efficiently and effectively resolve customer concerns. Refer major guest concerns to the Front Office Manager.
Support the Front Office Manager in scheduling associate based on business level and operational needs
Create a delightful experience for guests before and during stay - on the phone, online, and in person.
Stock and ensure Guest Experience area is clean and tidy and storage areas are organized.
Continuously seek out solutions to improve the guest experience and the efficiencies of the Front Desk team
Assistant Manager, Guest Experience | Americana
By lululemon At Glendale, CA, United States
1 year people management experience
Experience: 1 year retail or sales specific management experience
Change Management Leadership: Leads others through change processes and uncertainty
Implement the Store Manager’s People vision for the store and cascade to team members.
Leadership role directly responsible for subset of store employees as delegated by Store Manager
Guest Experience: Actively creates an inclusive, high-caliber experience and connection for every guest through team members
Specialty Researcher Jobs
By California Institute of Advanced Management (CIAM) At Alhambra, CA, United States
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
Collaborate with management to identify company training needs (external and internal)
Familiarity with Peter Drucker’s non-management writings
Salary will be commensurate with experience and internal equity. Comprehensive Benefits Plan are available:
Continually update knowledge and understanding in the field to inform research activity.
Disseminate knowledge of research advances to inform departmental teaching efforts.
Guest Experience, Assistant Manager
By California Academy of Sciences At San Francisco, CA, United States
Manage the daily cash-handling functions of the Guest Experience department
Respond to direct report performance issues in a timely manner following all Academy’s performance management guidelines
Demonstrated knowledge in the area of cash accounting/register operations and computer skills
Manage the capacity of the museum, ensuring safety for all of our guests by accurately reporting entryway data.
Mentor, coach, train and supervise all Guest Experience staff with consistent reinforcement to ensure an excellent guest experience
Be a morale leader for staff; leading all Guest Experience staff morale programs (Employee of the Month, Spot Awards, staff events)
Guest Experience Associate Jobs
By Placemakr At San Jose, CA, United States
Additional duties and responsibilities as assigned
Property Leadership roles come with additional benefits such as cell phone reimbursement and health and wellness stipend
Set the Placemakr brand apart by making certain it wows every guest with each interaction.
Develop a strong working relationship with all of your teammates.
You have a high school diploma.
You hear and see yourself in our core values, and are excited to live by them.
Guest Experience Lead | University Ave, Palo Alto, Ca
By lululemon At Palo Alto, CA, United States
Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)
Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
Some experience in leading, mentoring, or delegating with others
Education: High school diploma/GED/equivalent, or above
For Experiential stores with food/beverage service only: Food safety and/or liquor service certification
Director, Guest Experience Jobs
By San Jose Sharks At San Jose, CA, United States
Enhance, collaborate with Guest Experience and Human Resources managers and deliver an orientation and training program that includes:
Partner with the People Experience Manager, to administer the communications plan for Frontline Team communications to enhance team member engagement.
Exhibit good judgment and decision-making skills, as well as ability to manage your own time and implement your own schedule.
Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.
Experience in establishing strong systems, policies, procedures, and standards orientation.
Strong written communication skills with an emphasis on business writing skills (documenting goals, policies and procedures, ideas and objectives).
Guest Experience Lead Irvine Spectrum- Contract
By lululemon At Irvine, CA, United States
Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)
Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
Some experience in leading, mentoring, or delegating with others
Education: High school diploma/GED/equivalent, or above
For Experiential stores with food/beverage service only: Food safety and/or liquor service certification
Guest Experience Lead | Long Beach
By lululemon At Long Beach, CA, United States
Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary; examples: leading delegated assignments/tasks, mentoring or assisting peers)
Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
1 year retail or customer experience (e.g., guest resolution, navigating difficult conversations)
Some experience in leading, mentoring, or delegating with others
Education: High school diploma/GED/equivalent, or above
For Experiential stores with food/beverage service only: Food safety and/or liquor service certification
Senior Director Of Guest Experience
By UC San Diego At San Diego, CA, United States
Seven or more (7+) years of experience directly managing staff in a zoo or aquarium, hospitality, education, entertainment or amusement venue
Demonstrated experience in mission-driven organizations.
Knowledge of collection building / connoisseurship, ethical and legal standards for acquisition, and of the current market.
Proven track record of creating bespoke, organization-specific guest experience approaches.
Knowledge of selection, evaluation, and exhibition of objects.
Skills in scholarly research and writing scholarly publications. Excellent public speaking ability and able to create presentations that visualize data elegantly
Assistant Director Of Guest Experience
By Four Seasons At , Los Angeles, Ca $80,000 - $90,000 a year
Acts in the absence of senior management in all matters concerning the safety, security and well-being of hotel guests.
Perform other tasks or projects as assigned by hotel management and staff.
Strong managerial and supervisory skills.
Perform all reasonable services a guest may require, anticipate guest requests and requirements in order to satisfy them efficiently and promptly.
Schedules guest relations team, manages labor, and approves vacation time for his or her staff.
Network with other FS hotels National/International to offer assistance with future booking in other properties.
Assistant Manager, Guest Experience [Contract] | Pacific City Pop Up
By lululemon At Huntington Beach, CA, United States
1 year people management experience
Experience: 1 year retail or sales specific management experience
Change Management Leadership: Leads others through change processes and uncertainty
Implement the Store Manager’s People vision for the store and cascade to team members.
Leadership role directly responsible for subset of store employees as delegated by Store Manager
Guest Experience: Actively creates an inclusive, high-caliber experience and connection for every guest through team members
Assistant Manager, Guest Experience | Calabasas
By lululemon At Calabasas, CA, United States
1 year people management experience
Experience: 1 year retail or sales specific management experience
Change Management Leadership: Leads others through change processes and uncertainty
Implement the Store Manager’s People vision for the store and cascade to team members.
Leadership role directly responsible for subset of store employees as delegated by Store Manager
Guest Experience: Actively creates an inclusive, high-caliber experience and connection for every guest through team members
Guest Experience Manager- Tenaya Stone Spa
By Disney At , Anaheim, Ca $64,480 - $77,550 a year
Influencing skills and previous experience handling difficult/sensitive situations with minimal/no supervision.
Guest Experience Manager- Tenaya Stone Spa
Overseeing all guest and cast member experiences in the spa.
Possess complete knowledge of all spa services and products while educating and training guests and cast members.
A minimum of 1 to 2 years of leadership experience in a spa/hotel environment.
Excellent communication and listening skills.
Guest Experience Service Associate
By California Academy of Sciences At San Francisco, CA, United States
Continuously interact with our guests to ensure an excellent experience which exceeds their expectations
Prior experience in a fast-paced customer-facing environment
Experience with a ticketing system, electronic scanners, and tablets
Experience with children and families preferred
Engage with visitors by providing information on daily programs, exhibits, suggested museum itineraries, and San Francisco attractions
Facilitate traffic flow in and out of the museum, exhibits, and theaters
Director Of Guest Experience ($83,600 - $125,500)
By Hyatt Regency At Huntington Beach, CA, United States
4 years or more of progressive hotel Rooms Management experience (typically with Hyatt)
At least 2 years progressive management experience within the Rooms Division of a hotel
= Responsible for short and long term planning and the management of the hotel’s Front Office, PBX and Guest Services operations
Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
Create expectations, lead people, manage processes, and hold people accountable for the agreed upon activities and time tables
Refined verbal and written communication skills.

Are you looking for a job that will let you make a real difference in people's lives? Do you want to be part of a team that creates unforgettable experiences for guests? If so, then we have the perfect opportunity for you! We are looking for a Specialty Guest Experience team member to join our team and help create amazing experiences for our guests. As a Specialty Guest Experience team member, you will be responsible for providing exceptional customer service, creating memorable experiences, and ensuring that our guests have the best possible experience. If you have a passion for creating amazing experiences and a commitment to excellence, then this is the job for you!

What is Specialty Guest Experience Skill Requirements?

• Excellent customer service and communication skills
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations
• Knowledge of customer service principles and practices
• Knowledge of product lines and services
• Knowledge of relevant computer applications

What is Specialty Guest Experience Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of relevant computer applications
• Ability to work in a fast-paced environment

What is Specialty Guest Experience Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of product lines and services
• Knowledge of relevant computer applications

What is Specialty Guest Experience Experience?

• Previous experience in a customer service role
• Experience in a retail or hospitality environment

What is Specialty Guest Experience Responsibilities?

• Greet customers and provide them with assistance
• Answer customer inquiries and resolve customer complaints
• Provide customers with product and service information
• Process customer orders and payments
• Monitor customer transactions and provide feedback
• Maintain customer records and update customer information
• Assist with product displays and promotional activities
• Ensure customer satisfaction by providing quality service