Guest Services Agent Jobs
By Essex Hotel Management At Lake Placid, FL, United States
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests
Enjoy working as part of a team
Ability to work a flexible schedule including weekends and holidays
Guest Service Agent - St. Augustine
By Stayable Suites At St Augustine, FL, United States
Disciplined – executes the responsibilities of the position consistently and with fidelity
Notify the manager or equivalent immediately of any guest, employee, or payment concerns
Notify Property Manager of any safety concerns or any violations of policy
Team-oriented – understands that we can achieve our objectives by collaborating with a team of A-players
Coachable – has an open and thirsty mind to constantly grow through feedback from teammates, guests, and other stakeholders
Self-starter – possesses a fundamental understanding of what is required for a smooth and successful operation and takes initiative without direction
Spa Reception Agent - Part Time
By Miraval Austin Resort and Spa At , Austin, 78726
As part of the Hyatt and Miraval family, we offer a complete benefits package including:
Exact benefit package is contingent on status
Must have excellent communication skills
Free room nights, Discounted and Friends & Family Room Rates*
Medical, Prescription, Dental and Vision Insurance with only a 30 day waiting period*
Generous Paid Time Off policy*
Guest Service Agent Jobs
By Flik Hospitality Group At , New York, 10007 $24 an hour
Associates at Flik Hospitality are offered many fantastic benefits.
Holiday Time Off (varies by site/state)
Flik is a member of Compass Group USA
Click here to Learn More about the Compass Story
Flik maintains a drug-free workplace.
Guest Service Agent Jobs
By The Fifth Avenue Hotel At , New York, 10001 $29 - $30 an hour
Guest Loyalty and Recognition: Recognize and acknowledge repeat guests and VIP’s. Offer personalized surprise and delight moments when possible and appropriate.
Previous experience in a luxury hotel front desk or guest services role is preferred
Exceptional customer service and communication skills
Strong attention to detail and organizational abilities.
Room Assignments: Coordinate room assignments based on guest preferences, availability, and special requests.
Any other duties as assigned.
Guest Service Agent Jobs
By Drury Hotels At , West Des Moines, 50266 $15.97 an hour
Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
Ensure exceptional, positive experiences for our diverse team members and guests.
We seek friendly, highly organized communicators and multitaskers with these qualifications.
Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
Guest Services Agent Jobs
By Knickerbocker At , New York, 10036 $30.28 - $40.38 an hour
Perform other duties as requested by management.
Have knowledge of emergency procedures and assist as needed.
Experience in a hotel or a related field preferred.
Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Guest Services Agent Jobs
By The Mob Museum, the National Museum of Organized Crime and Law Enforcement At Las Vegas, NV, United States
Experience / Qualifications / Requirements:
Stays abreast of in-house exhibitions, educational programs, and related community events to keep staff and guests well informed.
Monitors and appropriately responds to conditions impacting the guest experience – crowd control, wayfinding needs, safety/security matters, etc.
Processes in-person, phone and web ticket sales for general admission, Use of Force Experience and Crime Lab.
Sells memberships, explaining program benefits to guests and answering questions.
Stays abreast of new discounts, offers, specials, and ticket broker relationships.
Agent-Guest Services Jobs
By Marriott International, Inc At , National Harbor, 20745 $19.95 an hour

Additional Information Full Time/ Starting Rate $19.95 /Open Availability/ Holidays Job Number 23113007 Job Category Rooms & Guest Services Operations Location Gaylord National ...

Guest Care Support Agent (Remote)
By Carnival Cruise Line At United States
Knowledge, Skills & Abilities: Excellent English written/verbal communication skills.
Education: High School Diploma or GED preferred
Years/Area of Profession Experience: Must have at least 6 months of Call Center experience.
Critical Professional related Technical/Computer Skills: Proficient in Microsoft Word/Excel.
Cost-effective medical, dental and vision plans
Employee Assistance Program and other mental health resources
Guest Service Agent Jobs
By Drury Hotels At , Frisco, 75034 $16 an hour
Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
Ensure exceptional, positive experiences for our diverse team members and guests.
We seek friendly, highly organized communicators and multitaskers with these qualifications.
Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results
Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
Guest Services Agent Jobs
By Highgate At Cleveland, OH, United States
Perform other duties as requested by management.
Have knowledge of emergency procedures and assist as needed.
Experience in a hotel or a related field preferred.
Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Spa Reception Agent Jobs
By Fairmont Austin At , Austin
Consistently offers professional, engaging and friendly service
Guide the guests towards their specific needs when making reservations and offer multiple treatment bookings and up-sells.
Perform any duties and responsibilities as assigned, including check lists.
Previous experience is an asset in a salon or spa
Create a welcoming atmosphere for guests during check in and check out.
Maintain a high level of professionalism in all aspects of job performance.
Guest Service Agent Jobs
By Sonesta At , White Plains, 10601 $20.79 - $23.10 an hour
$20.79 - $23.10 - pay rate outlined follows contract requirements
Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Company Paid Short Term and Long Term Disability Insurance
Agent-Guest Services Jobs
By Marriott International, Inc At , New York, 10019 $31.07 - $41.42 an hour

Job Number 23145850 Job Category Rooms & Guest Services Operations Location JW Marriott Essex House New York, 160 Central Park South, New York, New York, United States Schedule ...

Guest Service Agent - Hilton Norfolk The Main
By Professional Hospitality Resources, Inc. and Ocean Beach Club LLC At , Norfolk, 23510
High School Education or equivalent experience
Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator, and Reservationist
Offer to make reservations for them at restaurants in the area.
1-2 years experience in a Hotel or other customer relations position.
Handle guest registration and room assignments, accommodating special requests whenever possible. Ability to stand for extended periods of time
Pre-register, block reservations and take same day reservations and when necessary future reservations following hotel rate structures, discounts, and sell strategies.
Guest Service Agent Jobs
By Fairmont Orchid, Hawaii At , Kamuela, 96743
An operational knowledge and proficiency in Property Management System (Opera) and Microsoft Office (Word, Excel, PowerPoint)
Attend all briefings, meetings and trainings as assigned by management
Perform other reasonable duties assigned by the Management of the Hotel
Your experience and skills include:
Preferred provider medical/drug/vision benefits starting at $16.98 for employees*
Alert Security or Duty Manager of suspicious looking person(s) / articles
Guest Service Agent Jobs
By Hilton Garden Inn New York/Tribeca At , New York, 10013, Ny $19 an hour
Perform other duties as requested by management.
Immediately greet guest and offer to assist with their needs.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.
Commuter Transit and Commuter Parking Benefits
Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager
Guest Service Agent Jobs
By Commonwealth Hotels At Portland, ME, United States
Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
Working knowledge of Microsoft Office and reservation management systems
Provide the best local recommendations, gather in-depth knowledge about the premises as well as surrounding venues and businesses
One year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
Knowledge of the local area to make recommendations for a variety of services
Guest Service Agent, Front Desk Clerk, or Front Desk Agent
Guest Service Agent Jobs
By Commonwealth Hotels At Atlanta, GA, United States
Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
Working knowledge of Microsoft Office and reservation management systems
Provide the best local recommendations, gather in-depth knowledge about the premises as well as surrounding venues and businesses
One year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
Knowledge of the local area to make recommendations for a variety of services
ON-DEMAND PAY (NO FEES!) Access your pay as you've earned it! No cost to you!

Are you looking for a job that offers a unique and relaxing experience? Become a Spa Guest Agent and help guests enjoy a luxurious spa experience! You'll be responsible for providing exceptional customer service, ensuring guests have a comfortable and enjoyable stay. Plus, you'll get to work in a beautiful and tranquil environment!

Overview:

A Spa Guest Agent is responsible for providing excellent customer service to guests of a spa. They are responsible for greeting guests, taking reservations, providing information about services and products, and ensuring a pleasant and relaxing experience for all guests.

Detailed Job Description:

A Spa Guest Agent is responsible for providing excellent customer service to guests of a spa. They are responsible for greeting guests, taking reservations, providing information about services and products, and ensuring a pleasant and relaxing experience for all guests. They must be knowledgeable about the spa’s services and products, and be able to answer any questions that guests may have. They must also be able to handle any complaints or issues that may arise. Spa Guest Agents must be able to work in a fast-paced environment and be able to multitask.

What is Spa Guest Agent Job Skills Required?

• Excellent customer service skills
• Knowledge of spa services and products
• Ability to multitask
• Ability to handle customer complaints
• Excellent communication skills
• Ability to work in a fast-paced environment

What is Spa Guest Agent Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of spa services and products
• Ability to multitask

What is Spa Guest Agent Job Knowledge?

• Knowledge of spa services and products
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software

What is Spa Guest Agent Job Experience?

• Previous customer service experience
• Previous experience in a spa or hospitality setting

What is Spa Guest Agent Job Responsibilities?

• Greet guests and provide information about services and products
• Take reservations and answer any questions guests may have
• Handle customer complaints and issues
• Ensure a pleasant and relaxing experience for all guests
• Maintain a clean and organized work area