Guest Services Agent Jobs
By Essex Hotel Management At Lake Placid, FL, United States
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests
Enjoy working as part of a team
Ability to work a flexible schedule including weekends and holidays
Guest Service Agent - St. Augustine
By Stayable Suites At St Augustine, FL, United States
Disciplined – executes the responsibilities of the position consistently and with fidelity
Notify the manager or equivalent immediately of any guest, employee, or payment concerns
Notify Property Manager of any safety concerns or any violations of policy
Team-oriented – understands that we can achieve our objectives by collaborating with a team of A-players
Coachable – has an open and thirsty mind to constantly grow through feedback from teammates, guests, and other stakeholders
Self-starter – possesses a fundamental understanding of what is required for a smooth and successful operation and takes initiative without direction
Guest Services Agent Jobs
By Highgate At Miami, FL, United States
Perform other duties as requested by management.
Have knowledge of emergency procedures and assist as needed.
Experience in a hotel or a related field preferred.
Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Guest Service Agent Jobs
By Commonwealth Hotels At Panama City, FL, United States
Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
Working knowledge of Microsoft Office and reservation management systems
Provide the best local recommendations, gather in-depth knowledge about the premises as well as surrounding venues and businesses
One year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
Knowledge of the local area to make recommendations for a variety of services
Guest Service Agent/Front Desk Clerk/Front Desk Agent
Guest Services Agent Jobs
By Highgate At Key West, FL, United States
Perform other duties as requested by management.
Have knowledge of emergency procedures and assist as needed.
Experience in a hotel or a related field preferred.
Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Guest Service Agent Jobs
By Hyatt House Charlotte/Center City At , Charlotte, 28202, Nc

Welcome you to our new house, HYATT house!

Are you looking for a job that offers a unique and relaxing experience? Become a Spa Guest Agent and help guests enjoy a luxurious spa experience! You'll be responsible for providing exceptional customer service, ensuring guests have a comfortable and enjoyable stay. Plus, you'll get to work in a beautiful and tranquil environment!

Overview:

A Spa Guest Agent is responsible for providing excellent customer service to guests of a spa. They are responsible for greeting guests, taking reservations, providing information about services and products, and ensuring a pleasant and relaxing experience for all guests.

Detailed Job Description:

A Spa Guest Agent is responsible for providing excellent customer service to guests of a spa. They are responsible for greeting guests, taking reservations, providing information about services and products, and ensuring a pleasant and relaxing experience for all guests. They must be knowledgeable about the spa’s services and products, and be able to answer any questions that guests may have. They must also be able to handle any complaints or issues that may arise. Spa Guest Agents must be able to work in a fast-paced environment and be able to multitask.

What is Spa Guest Agent Job Skills Required?

• Excellent customer service skills
• Knowledge of spa services and products
• Ability to multitask
• Ability to handle customer complaints
• Excellent communication skills
• Ability to work in a fast-paced environment

What is Spa Guest Agent Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of spa services and products
• Ability to multitask

What is Spa Guest Agent Job Knowledge?

• Knowledge of spa services and products
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software

What is Spa Guest Agent Job Experience?

• Previous customer service experience
• Previous experience in a spa or hospitality setting

What is Spa Guest Agent Job Responsibilities?

• Greet guests and provide information about services and products
• Take reservations and answer any questions guests may have
• Handle customer complaints and issues
• Ensure a pleasant and relaxing experience for all guests
• Maintain a clean and organized work area