It Service Desk Tech Jobs in Johnson, Kansas
Service Desk Tech I
By The University of Kansas Health System
At Shawnee Mission, KS, United States
It Service Desk Analyst
By E.L.F. BEAUTY
At New York City Metropolitan Area, United States
It Service Desk Supervisor
By Optomi
At Charlotte Metro, United States
It Service Desk - 2Nd Shift
By IntellaTriage
At Brentwood, TN, United States
It Service Desk Jobs
By Dice
At Nashville, TN, United States
It Service Desk Manager (Virtual)
By SOSi
At , Reston, 20191
It Service Desk (Healthcare)
By System Soft Technologies
At Plano, TX, United States
It Service Desk Tech
By Trulieve
At ,
It Service Desk Manager
By MetroStar
At Washington, DC, United States
It Service Desk Analyst
By Healthcare IT Leaders
At New York, United States
It Service Desk Manager
By HealthComp
At , Plano, 75024
$75,000 - $90,000 a year
Manager, It Service Desk
By Invenergy
At , Chicago
It Service Desk Agent I
By Nordic
At ,
Analyst, It Service Desk
By Golden State Warriors
At San Francisco, CA, United States
It Service Desk Analyst I
By Renewable Energy Systems Limited
At , , Co
$49,000 - $58,000 a year
It Service Desk Manager
By Business Wire
At ,
$150,000 - $175,000 a year
It Service Desk Manager
By Safelite
At Columbus, OH, United States
It Service Desk Jobs
By VYZE INC
At Miami, FL, United States
It Service Desk Analyst (Contract)
By LevelUP
At Greater St. Louis, United States
It Service Desk Engineer
By MATRIX Resources
At United States
Are you looking for an exciting new challenge in IT Service Desk? We are looking for a talented and motivated Tech to join our team and help us provide top-notch customer service. You will be responsible for troubleshooting technical issues, providing technical support, and resolving customer inquiries. If you have a passion for technology and a desire to help others, this could be the perfect job for you!
Overview The IT Service Desk Technician is responsible for providing technical support to end users for hardware, software, and network related issues. They are the first point of contact for all IT related inquiries and provide assistance to users in resolving their technical issues. Detailed Job Description The IT Service Desk Technician is responsible for providing technical support to end users for hardware, software, and network related issues. They are the first point of contact for all IT related inquiries and provide assistance to users in resolving their technical issues. They are also responsible for troubleshooting and resolving technical issues, providing technical advice and guidance, and escalating more complex issues to the appropriate IT personnel. Job Skills Required• Knowledge of computer hardware, software, and networking
• Excellent customer service and communication skills
• Ability to troubleshoot and resolve technical issues
• Ability to work independently and as part of a team
• Ability to prioritize tasks and manage time effectively
• Knowledge of IT service desk software
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification or equivalent
• Minimum of two years of experience in a technical support role
Job Knowledge
• Knowledge of computer hardware, software, and networking
• Knowledge of IT service desk software
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting and problem-solving techniques
Job Experience
• Minimum of two years of experience in a technical support role
• Experience in providing technical support to end users
• Experience in troubleshooting and resolving technical issues
• Experience in providing technical advice and guidance
Job Responsibilities
• Provide technical support to end users for hardware, software, and network related issues
• Troubleshoot and resolve technical issues
• Provide technical advice and guidance
• Escalate more complex issues to the appropriate IT personnel
• Monitor and respond to service desk requests in a timely manner
• Document all service desk activities in the appropriate system
• Maintain a high level of customer service and professionalism
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