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It Service Desk Analyst

Company

Healthcare IT Leaders
Address New York, United States
Employment type CONTRACTOR
Salary
Category Hospitals and Health Care
Expires 2023-09-14
Posted at 9 months ago
Job Description
Job Summary


Consultant Advisor - Oracle Health Julie Easley is recruiting this position.


email me linkedin


Our New York client is seeking a 80% remote Service Desk Analyst for a 6 month contract.


  • Will serve as front-line, level 1, IT support for the enterprise, which includes seven hospital networks and the corporate office.
  • Must be able to work on a W2
  • Provide real-time Service Desk coverage to meet and exceed service level requirements and end-user expectations.
  • Monitor and answer the Service Desk phone, e-mail message queues, and auto-triggered request queues during their assigned tour (I, II or III).
  • Provide support and customer service to users, promote and / or escalate problem, incident, and request action items.
  • Will require 20% travel to New York.


Healthcare IT Leaders is a national leader in IT workforce solutions, connecting healthcare provider, payer and life sciences organizations with experienced technology talent for consulting and full-time hiring. For more information, visit us on the web at www.healthcareitleaders.com .


Healthcare IT Leaders provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.