Senior Service Desk Specialist Jobs in King, Washington
Senior Manager Service Desk
By Ben Bridge Jeweler
At Seattle, WA, United States
Service Desk Specialist-$27/Hr
By Trilyon, Inc.
At San Francisco, CA, United States
Document Quality & Service Desk Specialist
By SAIC
At , Ashburn, 20147
$25,001 - $50,000 a year
Senior Service Desk Analyst
By W2O Group
At , New York
$70,000 - $83,000 a year
Service Desk Specialist Jobs
By Harvard University
At , Cambridge, Ma
Service Desk Specialist - Remote
By DigitalHands
At , Tampa, 33607, Fl
It Specialist I - Service Desk Specialist
By Orange County Sheriff's Office, Orlando, Florida
At Greater Orlando, United States
Clinical Operations Service Desk Specialist
By Unified Women's Healthcare
At Texas, United States
Service Desk Specialist Jobs
By Info Origin Inc.
At Columbus, Ohio Metropolitan Area, United States
Service Desk Specialist -100% Remote Work
By TWO95 International, Inc
At United States
Service Desk Specialist Jobs
By Sky Solutions
At United States
Service Desk Specialist I
By STERIS
At Mentor, OH, United States
Service Desk Specialist (Mycolorado) - Remote From Anywhere In Colorado.
By State of Colorado
At Colorado, United States
Service Desk Specialist Jobs
By Blue Cross and Blue Shield of Kansas
At Topeka, KS, United States
Service Desk Specialist Grade 13
By Fulton County, GA
At , , Ga
$36,733 - $55,099 a year
Service Information Specialist - Senior
By Cummins Inc.
At Columbus, IN, United States
I.t. Service Desk Specialist
By San Antonio Regional Hospital
At , Upland, 91786, Ca
$22.83 - $34.25 an hour
Systems Service Desk Specialist
By INFOLOB Global, Inc.
At Fort Washington, PA, United States
Service Desk Specialist Jobs
By GCB Services
At Maitland, FL, United States
Are you looking for an exciting opportunity to use your technical and customer service skills? We are looking for a Senior Service Desk Specialist to join our team and provide exceptional customer service to our clients. You will be responsible for troubleshooting technical issues, providing support to our customers, and ensuring that our systems are running smoothly. If you have a passion for technology and customer service, this is the perfect job for you!
Overview A Senior Service Desk Specialist is a customer service professional who provides technical support to customers and employees. They are responsible for troubleshooting and resolving technical issues, providing technical advice, and responding to customer inquiries. They may also be responsible for providing training to new users and maintaining the service desk system. Detailed Job Description A Senior Service Desk Specialist is responsible for providing technical support to customers and employees. This includes troubleshooting and resolving technical issues, providing technical advice, and responding to customer inquiries. They must be able to identify and diagnose problems quickly and accurately, and provide solutions in a timely manner. They must also be able to communicate technical information in a clear and concise manner. Additionally, they must be able to provide training to new users and maintain the service desk system. Job Skills Required• Excellent customer service skills
• Excellent communication skills
• Technical problem-solving skills
• Knowledge of computer hardware and software
• Knowledge of network systems
• Knowledge of customer service principles
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least 3 years of experience in a customer service or technical support role
• A+ certification or other technical certifications preferred
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network systems
• Knowledge of customer service principles
• Knowledge of troubleshooting techniques
Job Experience
• At least 3 years of experience in a customer service or technical support role
• Experience with customer service software and ticketing systems
• Experience with remote access tools
Job Responsibilities
• Troubleshoot and resolve technical issues
• Provide technical advice and support to customers and employees
• Respond to customer inquiries in a timely manner
• Provide training to new users
• Maintain the service desk system
• Monitor service desk performance and ensure customer satisfaction
- Senior Service Desk Specialist in Washington
- Senior Service Desk Specialist in King
- Senior Service Desk Specialist in Seattle
- Senior Service Desk Specialist in California
- Senior Service Desk Specialist in San Francisco
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- Senior Service Desk Specialist in New York
- Senior Service Desk Specialist in Iowa
- Senior Service Desk Specialist in Story
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Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 8 months ago
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(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 8 months ago
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Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 8 months ago
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Account Executive - Automotive Software
By ECW Search At United States 8 months ago
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Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 8 months ago