Revenue Operations Credentialing Specialist Jobs

Detail-oriented with exceptional organizational and project management abilities

Proficiency in workflow automation, lead management, and process optimization

Compensation will be commensurate with the candidate's experience and skills.

Renew HubSpot certifications annually to ensure upkeep with new features and best practices

Bachelor's degree in Business, Marketing, or a related field. Relevant certifications in HubSpot are a plus

Strong analytical skills with the ability to translate data insights into actionable strategies

Has the potential to build out and manage a growing team to achieve these objectives.

Headway employees work remotely across the US, with the option to work from our NYC HQ.

Design and build foundations for a variety of 0-1 initiatives within the Credentialing Operations function..

Lead cross-functional efforts with our product, engineering, payer, and CX teams to achieve team OKRs.

You are a self-starter, with the ability to distill complex problems into simple solutions.

You are highly data-driven. Can drive complex analyses and translate into key actionable insights, projects and OKRs.

Remote Work Environment, supporting the Ultimate Employee Experience

2+ years’ experience with Salesforce CPQ

2+ years’ experience in Sage Intacct and managing the contracts module

2+ years’ experience in SaaS industry billing and sales ops

Excellent organizational skills and attention to detail

Strong analytical and problem-solving skills

Manage the intake of cases from the GTM organization by following the Rules of Engagement (policy)

2-3+ years professional experience, ideally in a Sales/Business Operations or similar role

Demonstrable knowledge and understanding of sales and customer success disciplines

Understanding of Salesforce; experience with creating and maintaining reports and dashboards (Tableau experience a plus)

Solid verbal and written communication skills, and highly organized

Strong problem solving and troubleshooting skills; ability to escalate problems and roadblocks as needed

Strong analytical, operational, problem-solving, planning, time management, and project management foundation

Develop and manage core revenue processes, workflows, and incentive programs to help motivate teams and boost business performance

2 - 4+ years of sales operations or relevant experience in a revenue operations role at a fast growing start-up

Expert-level knowledge of Salesforce and CRMs

Excellent written and verbal communication, interpersonal, and negotiation skills

Help lead and drive primary efforts for go-to-market measurement, planning and strategy

Extract data from the CRM and / or synthesize CRM trends for management in reports on an as-needed basis.

1 – 3 years of hands-on experience with building, maintaining, and optimizing a CRM. Hubspot certification and experience is a plus.

Advanced Excel skills and knowledge and proficiency in Google G-Suite, Keynote, Word, and other cloud business operating solutions.

Support Sales, Business Development, and Finance on pipeline and forecasting including maintaining and building metrics dashboards.

Design, maintain, and enhance workflow logic for data quality and user experience.

2+ years’ experience working in an operations / process role.

Ensure that all necessary provider information, such as licensing, certifications, education, and training, is current and accurate in the credentialing system

Knowledge of payer credentialing requirements, regulations, and processes

Competitive salary based on your experience and skills – we believe the top talent deserves the top dollar

Manage the provider credentialing process with various insurance payers, including initial applications, re-credentialing, and ongoing updates

Review and analyze credentialing applications and supporting documents to determine provider eligibility and compliance with payer requirements

Maintain accurate and organized provider credentialing records in accordance with payer requirements and industry standards

Prefer 1+ year experience in healthcare related field.

Experience using various payer portals and systems.

Work with providers to ensure completion of enrollment profiles.

Monitor and track provider enrollment applications through various payors.

Create relationships across various stakeholder groups internal and external.

Interact with health plans as needed to ensure accurate provider data is present.