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Remote Technical Support Jobs in Arkansas

Remote Support Engineer Jobs
By PC Global Tech South Africa At United States
Experience with remote site administration connectivity (via Team Viewer)
Management of user account information including resetting passwords
Experience with remote site administration connectivity (via Team Viewer) as far as Namibia
Spa Guru (Spa management software) setup and support
Experience with remote site administration connectivity (via Team Viewer) as far as Zanzibar Spa
ICT risk management server\Server, network and service monitoring
Technical Support Officer, Mcgl
By Jhpiego At Washington DC-Baltimore Area, United States
Take lead in knowledge management for PMH, including tracking and updating the literature as it is published and sharing with team.
Support select communications/knowledge management tasks, including managing the COP platform, listservs, tracking email campaigns, updating resources and tracking new memberships and.
Ensures knowledge management is maintained for all portfolios.
Communicate important management-related information (deadlines, new processes, etc) to technical teams and partners
Supports partner communication and management; including consistent engagement to keep partners updated, share documents/learning and identify areas for future collaboration.
Understanding of basic financial management principles and budgeting.
Technical Support Jobs
By Sintra Technologies Inc At United States
Fresher with the below skills knowledge or 1-3 years experience would be great!
Must have skills: à JavaScript, Node.JS, Linux Operating System
1) Basic Audio & Video codecs
5) Networking is a Plus
6) SOC compliance and TLS would be a good to have
Technical Support Officer - Jobs
By TheHiveCareers At United States

DESIRED ATTRIBUTES AND BEHAVIOURAL COMPETENCIES

100% Remote Technical Support Engineer
By Agility Partners At United States
Create and maintain incident management requests to product group/engineering group/finance team.
Great resume builder – gain experience with a Fortune 15 company
Medical, Dental and Vision plans (PPO and HSA plans available); Individual and Family coverage offerings
Demonstrable troubleshooting skills and strong analytical, problem solving and decision-making skills
Knowledge of Excel: pivot tables, filters & look-up function
Quickly identify cases that require escalation (either technically or strategically).
Technical Product Support Specialist (Remote)
By Allergan Data Labs At United States
3+ years of experience in technical support, customer service, or account management
Experience with support ticket management systems such as Zendesk, Salesforce, etc. and optimization of such systems
We offer a comprehensive package of benefits including paid time off. (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
Manage accounts and perform technical onboarding to ensure successful adoption of our SaaS platform
Enhance and assist our knowledge base in collaboration with our Technical Writers
Provide input on ways to continuously improve the customer experience and internal processes
Support Manager - Remote
By A2 Hosting At United States
Effective time management skills including multitasking and prioritization
Support Team Leads in their day-to-day activities, including workload management and performance coaching
The ability to work from home; this position is 100% remote
Monitor and manage support queues to ensure timely resolution of customer issues
A minimum of 3 years of support leadership experience required, preferably in a web hosting, SaaS, or similar technology environment
Proven interpersonal and leadership abilities; ability to foster and promote a professional and collaborative work environment
Cybersecurity Technical Support Associate (Eastern Time Zone) (Remote)
By Cyware At United States
Discuss technology in simple, every-day terms; manage multiple clients and open tickets simultaneously.
US Citizenship is a requirement of this position in accordance with 8 U.S.C 1324b(a)(2)(C)
Minimum of 2-3 years of experience with Zendesk or similar ticketing system.
Minimum 2-3 years of relevant experience in technical support. Software-as-a-Service (SaaS) support experience is required.
Hands-on experience on Linux systems and administration.
Experience with log analysis for troubleshooting and problem identification..
Ecommerce Support - Remote
By Intellectt Inc At United States
8+ years of experience of which 4+ years of experience in e-commerce
Should have solid level 3 support experience in large e-commerce platforms
Knowledge in SFCC is an added advantage
Should have good debugging and analytical skills
Should possess excellent communication skills
Should be running critical issues and drive them to closure
Support Specialist (Remote) Jobs
By Akkodis At United States
• Ability to effectively communicate with co-workers, peers, and management through written and verbal communication
Akkodis is seeking Support Specialists for our client's Tactical Team for a remote opportunity
• Perform SR callback requests received from client services
• Perform any audit or reporting tasks requested by the client
• Perform quality control and approval of check reissue requests/supplemental payments
• Review call notes daily and provide feedback for corrections and coaching to supervisors
Technical Analyst- Walkme- Remote
By iitjobs, Inc. At United States
- Working knowledge of user experience research and usability testing
- Excellent written and verbal communication and presentation skills
- Working knowledge of Jira preferred
Must to have WalkMe expereince
- Strong sense of visual design
- Ability to engage with engineers, other parts of the business and senior leaders
Technical Support Representative (Remote)
By Drata At United States
Excellent time management skills and ability to multitask.
Work Remotely: Flexible hours and work from home + $1,000 annually to cover necessary business related items for your home office
Become a technical product knowledge expert on our platform, products, and services with guidance from our Senior team members.
Provide customer service to a wide range of customers, from small businesses to big enterprises and educational institutions.
Contribute to the ongoing internal learning and success of our team by sharing knowledge through mentorship and collaboration.
Service-minded and attentive to giving customers the best possible support and experience with our products.
Sr. Technical Analyst (Remote)
By Under Armour At United States
Qualifications (Knowledge, Skills & Abilities)
Partner internally with business owner, product manager, UX designer to understand business requirements
Proven ability to manage multiple responsibilities with parallel timelines
Education And / Or Experience
Lead small groups to clarify complex requirements and collaborate with technical team to prepare and review technical design documents
Experience working in Ecommerce project/ team preferred
Gis & Technical Support Officer
By Fleet Space Technologies At United States
Manage and prioritise open tickets and ensure issues are properly documented on Jira.
Proven customer service experience via phone, email or face-to-face.
Prior experience in using Jira Service Desk ticketing system.
Excellent analytical, problem-solving and communication skills.
Diagnose, troubleshoot and provide solutions to resolve technical issues related to Geodes and Exosphere.
Provide support in designing geo surveys for customers with Exosphere portal.
Sr Manager, Delegation Support (Remote)
By American Specialty Health At United States
Proven experience and developed customer service skills required, account management skills preferred.
Proficient in MS Office with experience in database management, spreadsheet creation and data maintenance.
Provides management support, for audit coordination of onsite and desktop regulatory and client delegation audits, in a constantly changing environment.
Provides management support for internal compliance activities, as needed, based on direction from Director, CTC.
Recognizes unique and/or problem situations within assigned area of responsibility, researches, and formulates solutions in conjunction with senior management.
Evaluates staffing needs and makes recommendations to senior management.
Remote Customer Technical Support Specialist ($18.00 - $21.00 / Hour)
By Talentify.io At United States
Uses knowledge to propose recommended improvements to customer related processes and materials.
Confirms completion of required training plan before assuming job responsibilities.
Ensures work is performed in compliance with company policies including Privacy/HIPAA and other regulatory, legal, and safety requirements.
Clear verbal and written communication skills to impart product information over the telephone, chat and email to patients/health care support.
Skilled at presenting technical information in a clear, concise manner to all levels within the department.
Skilled at contributing on a consistent basis to team initiatives in a thorough and timely manner.
Technical Support Analyst – Us Remote
By Goldstone Partners, Inc. At United States
Comfortable maintaining data in project management and CRM platforms
Undergraduate degree in a data-centric discipline and experience in retail or hospitality
Highly refined communications skills – comfortable getting your message across in a virtual world
Salary $50-55k with a nice suite of benefits
We Value: Impact, Innovation, Experience
Guiding new EV owners through their adoption, including setting up accounts, answering questions, troubleshooting vehicle errors, and providing ongoing support

Are you looking for a job that allows you to work from the comfort of your own home? Look no further! We are currently hiring for a Remote Technical Support position that offers flexible hours and competitive pay. If you have a passion for technology and helping others, this is the perfect job for you!

Overview of Remote Technical Support Remote Technical Support is a job that involves providing technical assistance to customers over the phone, via email, or through online chat. This type of support typically involves troubleshooting hardware and software issues, providing technical advice, and helping customers with product installation and setup. Detailed Job Description of Remote Technical Support Remote Technical Support personnel are responsible for providing technical assistance to customers over the phone, via email, or through online chat. They must be able to troubleshoot hardware and software issues, provide technical advice, and help customers with product installation and setup. They must also be able to answer customer questions, provide product information, and resolve customer complaints. Remote Technical Support Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot hardware and software issues
• Knowledge of computer hardware and software
• Knowledge of networking and internet technologies
• Ability to provide technical advice and assistance
• Ability to work independently and as part of a team
Remote Technical Support Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in a technical support role
• Knowledge of computer hardware and software
• Knowledge of networking and internet technologies
• Ability to troubleshoot hardware and software issues
• Excellent customer service skills
• Excellent communication skills
Remote Technical Support Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of networking and internet technologies
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
Remote Technical Support Job Experience
• At least two years of experience in a technical support role
• Experience in customer service
• Experience in troubleshooting hardware and software issues
Remote Technical Support Job Responsibilities
• Provide technical assistance to customers over the phone, via email, or through online chat
• Troubleshoot hardware and software issues
• Provide technical advice and assistance
• Help customers with product installation and setup
• Answer customer questions
• Provide product information
• Resolve customer complaints