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Remote Technical Support Jobs in California

Support Technical Account Manager - Remote | Wfh
By Get.It Recruit - Administrative At Santa Clara, CA, United States

We are a dynamic and rapidly growing Silicon Valley technology company on a mission to revolutionize the way payments are made. Our platform facilitates cash, debit, credit, and ACH payments, ...

Technical Support Engineer (Remote)
By CrowdStrike At Sunnyvale, CA, United States
Excellent relationship management, customer service and communication skills in variety of forms (written, live chat, conference calls, in-person.)
Meet or exceed customer expectations on response quality, timeliness of responses and overall customer experience.
Create process or troubleshooting documentation in the support knowledge base.
Knowledgeable in the Windows environment, including Windows Service and Workstation, troubleshooting and diagnosing low-level operating systems and network issues.
Outstanding analytical and organizational abilities.
Experience supporting Kernel level security solutions
Technical Product Support Specialist (Remote)
By Allergan Data Labs At Irvine, CA, United States
3+ years of experience in technical support, customer service, or account management
Experience with support ticket management systems such as Zendesk, Salesforce, etc. and optimization of such systems
We offer a comprehensive package of benefits including paid time off. (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
Required Experience & Technical Skills
Manage accounts and perform technical onboarding to ensure successful adoption of our SaaS platform
Enhance and assist our knowledge base in collaboration with our Technical Writers
Technical Support Administrator (Fully Remote)
By Akkodis At Sacramento, CA, United States
Strong skills in Data Entry.
This position will consist mostly of Data Entry.
1-4 years of experience in a fast, technological environment
Self-starter with excellent organizational, administrative and interpersonal skills.
Working knowledge of CRM systems Salesforce is a plus (but not needed).
Ability to create and process accurate quotes and orders in a timely manner
Technical Support Associate (Hybrid Remote)
By Inlera, Inc. At San Diego, CA, United States
Determines eligibility by comparing client information to requirements.
Utilize active listening and empathy skills.
1-2 years of experience in a customer service/support role is required.
1-2 years of computer application-based technical support experience or IT experience is preferred.
Previous call center experience is required.
Excellent verbal and written communication skills are required with an emphasis on phone etiquette.
Technical Support Engineer Us Remote
By Motorola Solutions At , Los Angeles, 90001, Ca

Company Overview At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. ...

Are you looking for a job that allows you to work from the comfort of your own home? Look no further! We are currently hiring for a Remote Technical Support position that offers flexible hours and competitive pay. If you have a passion for technology and helping others, this is the perfect job for you!

Overview of Remote Technical Support Remote Technical Support is a job that involves providing technical assistance to customers over the phone, via email, or through online chat. This type of support typically involves troubleshooting hardware and software issues, providing technical advice, and helping customers with product installation and setup. Detailed Job Description of Remote Technical Support Remote Technical Support personnel are responsible for providing technical assistance to customers over the phone, via email, or through online chat. They must be able to troubleshoot hardware and software issues, provide technical advice, and help customers with product installation and setup. They must also be able to answer customer questions, provide product information, and resolve customer complaints. Remote Technical Support Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot hardware and software issues
• Knowledge of computer hardware and software
• Knowledge of networking and internet technologies
• Ability to provide technical advice and assistance
• Ability to work independently and as part of a team
Remote Technical Support Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in a technical support role
• Knowledge of computer hardware and software
• Knowledge of networking and internet technologies
• Ability to troubleshoot hardware and software issues
• Excellent customer service skills
• Excellent communication skills
Remote Technical Support Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of networking and internet technologies
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
Remote Technical Support Job Experience
• At least two years of experience in a technical support role
• Experience in customer service
• Experience in troubleshooting hardware and software issues
Remote Technical Support Job Responsibilities
• Provide technical assistance to customers over the phone, via email, or through online chat
• Troubleshoot hardware and software issues
• Provide technical advice and assistance
• Help customers with product installation and setup
• Answer customer questions
• Provide product information
• Resolve customer complaints