Remote Customer Technical Support Jobs in Fremont, Iowa
Technical Customer Success Manager (Remote)
By Ordr
At , Remote
$120,000 - $150,000 a year
Technical Support Analyst (Remote Optional)
By Listrak
At , Remote
Technical Support - Networking (Remote Friendly)
By Imagine Communications
At , Remote, 33126, Fl
Technical Customer Success Manager (Tcsm) (Remote)
By Ordr
At , Remote
$145,000 - $185,000 a year
Technical Support Engineer (Remote)
By Ordr
At , Remote
Technical Support Advisor (Remote)
By TDS Telecom
At , Remote
$18.50 an hour
Technical Support Engineer- Remote
By Splunk
At , Remote
$40.77 - $56.06 an hour
Technical Support Agent - Remote
By Edlio LLC
At , Remote
Technical Support Representative I (Remote)
By University of Arizona Global Campus
At , Remote
Specialist-Advanced Technical Support (Remote)
By TDS Telecom
At , Remote
$22.45 - $36.48 an hour
Manager, Technical Customer Support
By Craneware
At , Remote
Technical Customer Support, Contract
By iconectiv, LLC.
At , Remote
Technical Support Representative Customer Success Remote, Us
By Quickbase
At , Remote
Technical Support Engineer (Voice) - Remote
By Telesystem
At , Toledo
Customer Support / Operations Specialist [Remote]
By 46.68
At , Irwindale, 91702, Ca
Remote Clover Technical Support Representative
By Fiserv, Inc.
At , , Sc
$17.50 an hour
Technical Support Analyst - Remote
By UnitedHealth Group
At , Plymouth, 55442, Mn
$67,800 - $133,100 a year
Customer Service Support(Remote)
By W3Global
At United States
Customer Support Specialist - Remote
By Booking Bliss Travel
At Vandalia, MT, United States
Technical Support Specialist - Remote | Wfh
By Get It Recruit - Healthcare
At West Hempstead, NY, United States
Support Technical Account Manager - Remote | Wfh
By Get.It Recruit - Administrative
At Santa Clara, CA, United States
Customer Support Engineer (Remote)
By Stage 4 Solutions
At United States
Variable Hours Officer - Technical Support Specialist (Remote)
By Columbia University
At , New York
$32.14 an hour
Technical Customer Success Manager (Remote)
By Ordr, Inc.
At , Santa Clara
$120,000 - $150,000 a year
Are you looking for a challenging and rewarding job in customer technical support? Look no further! We are looking for a motivated individual to join our remote customer technical support team. You will be responsible for providing technical assistance to our customers, troubleshooting technical issues, and helping them resolve their problems. If you have excellent communication and problem-solving skills, this could be the perfect job for you!
Overview Remote Customer Technical Support is responsible for providing technical assistance to customers who are having difficulties with their products or services. This role requires excellent customer service skills, technical knowledge, and problem-solving abilities. The Remote Customer Technical Support will be responsible for troubleshooting customer issues, providing solutions, and escalating issues when necessary. Detailed Job Description The Remote Customer Technical Support will be responsible for providing technical assistance to customers via phone, email, and chat. This role requires excellent customer service skills, technical knowledge, and problem-solving abilities. The Remote Customer Technical Support will be responsible for troubleshooting customer issues, providing solutions, and escalating issues when necessary. The Remote Customer Technical Support will also be responsible for providing product and service information, as well as maintaining customer records. Job Skills Required• Excellent customer service skills
• Strong problem-solving abilities
• Excellent verbal and written communication skills
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Technical knowledge of products and services
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of product and service information
• Knowledge of troubleshooting techniques
Job Experience
• Previous customer service experience
• Previous technical support experience
Job Responsibilities
• Provide technical assistance to customers via phone, email, and chat
• Troubleshoot customer issues and provide solutions
• Escalate issues when necessary
• Provide product and service information
• Maintain customer records
• Follow up with customers to ensure satisfaction
- Remote Customer Technical Support in Iowa
- Remote Customer Technical Support in Fremont
- Remote Customer Technical Support in Tama
- Remote Customer Technical Support in Toledo
- Remote Customer Technical Support in Polk
- Remote Customer Technical Support in Urbandale
- Remote Customer Technical Support in Scott
- Remote Customer Technical Support in Dixon
- Remote Customer Technical Support in Plymouth
- Remote Customer Technical Support in Arkansas
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