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Remote Customer Success Specialist Jobs

Sr. Customer Success Manager (Remote)
By Jobot At Jersey City, NJ, United States
Forecast renewal risk to management and work towards increasing customer retention
MUST HAVE EXPERIENCE TO BE CONSIDERED
Experience in an AI, ML, MLOPs Company -- Not just a SaaS Company
Some Technical Knowledge around 1 or more of the following
Manage complex enterprise client relationships throughout the post-sales customer lifecycle
Work closely with Sales and other teams to manage the onboarding of new customers and ensure a successful handoff from Sales
Customer Success Specialist, Support
By Venminder At United States
Minimum of two years of customer service experience
Demonstrated excellent oral and written communication skills
Knowledge of Microsoft Office applications
Establish and maintain strong relationships with key contacts at the institution
Conduct individual or group software training, when needed
Answer inbound calls, chats, and e-mails within defined time limit
Customer Success Specialist Jobs
By Connex One At Miami, FL, United States
Project Management experience highly beneficial.
Work cross-functionally across teams (Technical Services, Sales, Product Development, Project Management)
Maintaining smooth and professional management of client complaints or issues.
Manage communications with key clients
Conduct regular business review calls with clients to improve overall customer experience
Oversee and manage the onboarding process of new clients.
Technical Customer Success Manager (Remote)
By Ordr At , Remote $120,000 - $150,000 a year
5+ years of experience in a customer-facing customer success, account management or strategic consulting organization.
Identify common customer challenges and actively provide feedback to product management and help Ordr hear the voice of the customer.
Experience working in a B2B SaaS organization, strong familiarity with security concepts, remote access, and cloud.
Understand our customer’s goals and security requirements and create a joint success plan to meet those requirements.
Lead a customer onboarding experience, adoption, and expansion across a range of relationships.
Partner closely with other cross-functional team members to translate customer needs and product requirements into new solutions for customers.
Customer Success Lead - Remote
By Pequity At , Remote $120,000 - $140,000 a year
5+ years of customer success experience in B2B SaaS
Experience managing mid-market and enterprise accounts
Experience managing accounts with 5 and 6 figure annual contract values
Fast-paced and collaborative remote environment where you will regularly engage with our senior leadership
Medical, dental & vision benefits
Develop and lead the playbook(s) for product adoption, engagement, retention, and expansion.
Customer Success Specialist Jobs
By UpGuard At , Brisbane
At least 1 years experience in Account Management/Renewals
Experience in any customer account management role
Proactively manage the onboarding experience for new customers
You have excellent written and spoken communication skills
You thrive in a customer facing role and enjoy providing customers with an excellent experience
Generous reward: We offer a competitive salary + equity
Customer Success Manager (Remote) ($80000.00 - $105000.00 / Year)
By Talentify.io At United States
3+ years experience in Customer Success/Account Management (enterprise-level accounts strongly preferred)
Develop and manage success plans to maximize customer growth and retention
Active listener & exceptional customer-facing and internal written and communication skills
Strong technical understanding and extensive analytical skills
Experience with today's most popular customer success and support applications
Experience with Slack, Chili Piper/calendaring software, CRM Systems,Notion
Customer Success Manager - Retail (Remote)
By Talentify.io At United States
Direct and assist internal staff and regulatory consultants, as required, to ensure compliance of drug development activities with global requirements
Recruits, develops, manages, and mentors regulatory professionals and helps create a supportive and growth-minded culture
Provide regulatory guidance and strategy for support of product development and registration strategies, including broad regulatory oversight for nonclinical/clinical development
Act as the primary liaison with regulatory authorities
Support due diligence and partnering activities, as needed
Responsible for assisting with the development and implementation of regulatory processes
Customer Success Representative - Remote Us
By MASS MUTUAL FINANCIAL GROUP At , $61,000 - $80,000 a year
Knowledge of registration types, brokerage account features, managed account attributes, billing of managed account
Effectively manage incoming chats, emails, and calls
Working knowledge of the securities industry specifically as it relates to back office processing for standard non-retirement accounts
Knowledge and understanding of FINRA/SEC rules and regulations preferred
Knowledge of MMLIS new business workflows, systems, and concepts
Superior telephone and communication skills
Sr. Customer Success Manager (Remote)
By Jobot At Charlotte, NC, United States
Forecast renewal risk to management and work towards increasing customer retention
MUST HAVE EXPERIENCE TO BE CONSIDERED
Experience in an AI, ML, MLOPs Company -- Not just a SaaS Company
Some Technical Knowledge around 1 or more of the following
Manage complex enterprise client relationships throughout the post-sales customer lifecycle
Work closely with Sales and other teams to manage the onboarding of new customers and ensure a successful handoff from Sales
Sr. Customer Success Manager (Remote)
By Jobot At Nashville, TN, United States
Forecast renewal risk to management and work towards increasing customer retention
MUST HAVE EXPERIENCE TO BE CONSIDERED
Experience in an AI, ML, MLOPs Company -- Not just a SaaS Company
Some Technical Knowledge around 1 or more of the following
Manage complex enterprise client relationships throughout the post-sales customer lifecycle
Work closely with Sales and other teams to manage the onboarding of new customers and ensure a successful handoff from Sales
Senior Customer Success Manager (Remote)
By Paper At , Albuquerque $60,000 - $80,000 a year
Outstanding organizational skills and the ability to manage multiple tasks and requests.
Build, manage, and grow relationships with our customers by facilitating student and teacher adoption of the Paper platform.
Understand the main features and benefits of our products inside and out and articulate them to our customers.
Manage key metrics that feed into team based goals around retention, growth, and advocacy.
You have amazing written and verbal communication skills; you’re talking to our customers, after all!
A unique opportunity to make an impact by making education more equitable.
Overleaf Customer Success Specialist
By Digital Science At , Remote

Description About Digial Science We are Digital Science and we are advancing the research ecosystem. We are a pioneering technology company, and our vision is of a future where a trusted and ...

Customer Success & Business Development Specialist
By Schoolfundr At United States
Support the creation and management of marketing databases and data sets
Work with the customer service team to improve the customer experience.
Assist the sales team to manage books of business and grow the business.
2+ years of experience in a customer service, business operations, or sales role.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Entry Level Customer Success Specialist - Remote | Wfh
By Get It Recruit - Hospitality At Chelsea, ME, United States

Join our team as a Customer Success Specialist and embark on an exciting journey of providing exceptional support to a diverse network of approximately 50-70 automotive dealerships in your region. As ...

Customer Success Manager - Remote
By Akamai At , Remote $93,656 - $140,803 a year
Working remotely with our customers with the ability to travel on-site when required
Have 5 years of relevant experience and a Bachelor's degree
Have hands-on experience in troubleshooting and deploying software for large enterprises on-premises or in the cloud
Have in-depth knowledge in two of the following: Networking, Virtualization or Cloud Computing
Demonstrate high communication and presentation skills
Have an interest in expanding knowledge in Cybersecurity
Customer Success Specialist Jobs
By Lantern Press At Seattle, WA, United States
Excellent time management and organizational skills; Able to react quickly to changing circumstances
Keywords: Customer Service, Customer Support, Sales Support, Sales Order Processing, Account Management, Data Entry, Order Entry
Lantern Press offers a comprehensive benefits package and generous time off that includes:
Working closely with your Sales Managers to build pipeline and strategically expand client accounts
Ability to to successfully manage multiple projects for 20+ customers at varying stages
Exceptional communication skills, oral and written ability to clearly and concisely communicate in various situations, both internal and external
Customer Success Specialist Jobs
By Bee Talent Solutions At Durham, NC, United States
Maintain assigned boarding and churn management queues to proactively help customers board and stay connected to the DAVO sales tax system.
Excellent organizational skills –ability to prioritize, manage, multi-task, and execute projects cross-functionally.
Escalate problem or difficult sales tax return issues to the Onboarding Manager or Filing Manager for assistance.
Excellent problem-solving skills and ability to navigate challenging situations in a professional manner.
Comfortable making outbound & taking inbound phone calls and have excellent oral communication skills.
Exceptional written communication skills for email, text and chat.
Customer Success Associate- Remote
By iboss At United States
Provide feedback to product management, engineering, and R&D teams
Work with team leads and management to bubble up recurring issues or opportunities for product or process improvements.
Create and submit knowledgebase entries to help improve customer self-service capabilities.
Previous sales engineering or technical account manager experience
Manage and prioritize assigned portfolio of customers to ensure each customer is successful and satisfied
Act as the customer’s go-to iboss subject matter expert when they are planning changes or enabling new capabilities
Customer Success Associate - Remote
By iboss At United States
Provide feedback to product management, engineering, and R&D teams
Work with team leads and management to bubble up recurring issues or opportunities for product or process improvements.
Create and submit knowledgebase entries to help improve customer self-service capabilities.
Previous sales engineering or technical account manager experience
Manage and prioritize assigned portfolio of customers to ensure each customer is successful and satisfied
Act as the customer’s go-to iboss subject matter expert when they are planning changes or enabling new capabilities