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Remote Customer Success Specialist Jobs in Florida

Customer Success Manager - Remote | Wfh
By Get.It Recruit - Administrative At Boca Raton, FL, United States

Reporting to the Director and Associate Director of Customer Success, the Key Account Customer Success Manager collaborates with Key Account Managers/Directors to create and execute service and ...

Collaboratemd- Customer Success Associate (Remote, Us)
By EverCommerce At Orlando, FL, United States
1-2+ years of experience in account management, customer success or customer support, experience with a SaaS company a plus
Document and contract preparation and management.
Skills and Experience needed for success in this role:
Customer advocate that offers solutions and ensure customer retention.
Acquire and maintain current knowledge of relevant product features in order to provide accurate solutions to customers.
Exceptional communication and presentation skills
Customer Success Specialist Jobs
By Connex One At Miami, FL, United States
Project Management experience highly beneficial.
Work cross-functionally across teams (Technical Services, Sales, Product Development, Project Management)
Maintaining smooth and professional management of client complaints or issues.
Manage communications with key clients
Conduct regular business review calls with clients to improve overall customer experience
Oversee and manage the onboarding process of new clients.
Sr. Customer Success Manager (Remote)
By Jobot At Charlotte, NC, United States
Forecast renewal risk to management and work towards increasing customer retention
MUST HAVE EXPERIENCE TO BE CONSIDERED
Experience in an AI, ML, MLOPs Company -- Not just a SaaS Company
Some Technical Knowledge around 1 or more of the following
Manage complex enterprise client relationships throughout the post-sales customer lifecycle
Work closely with Sales and other teams to manage the onboarding of new customers and ensure a successful handoff from Sales
Customer Success Specialist Jobs
By Actabl At Oldsmar, FL, United States
Handle any special projects as assigned by management.
Analyze system usage and product adoption with tools like Pendo, manage and execute campaigns to improve (utilizing efficient process).
Excellent organizational, presentation and communication skills (written and verbal).
Strong attention to detail and analytical skills with an aptitude for translating quantitative and qualitative data into actionable plans.
Experience in Excel, Word & Powerpoint is required; proficiency in G-Suite (Google Drive, Gmail) is preferred.
Experience with Hotel Effectivenesss, ProfitSword, ALICE, and/or Transcendent preferred.
Customer Success Specialist Jobs
By Dripjobs At Ocala, FL, United States
We are not offering benefits at this time
Meet with CEO to offer ideas and strategy to encourage adoption
This is a customer facing role that is fully remote, extreme work-life balance and flexibility!
Respond to help inquiries on the DripJobs help-desk
Report bugs to the development team
Create help articles for our users
Customer Success Specialist - Software (Open To Remote)
By Simpson Strong-Tie At , Lafayette, In
Bachelor’s Degree in a related field required, preferably in business, computer science, project management or another technology-focused field, or equivalent experience.
2 years’ experience in construction industry, building material or related field.
2 years’ experience estimating building materials for residential projects preferred.
Experience working with LBM estimating and back-office software such as Planswift, BisTrack, Sage, Spruce, Quickbooks preferred.
3 years supporting deployed software.
2 years managing portfolio of accounts.
Customer Success Manager (Remote)
By Tava Health At Tampa, FL, United States
Collaborate with cross-functional internal teams (including Product Management, Sales, and Marketing) to improve the entire customer experience
2+ years of experience in Customer Success or Account Management (preferably in a SaaS environment)
Develop a relationship of trust with key employer stakeholders including HR and Benefits Administrators
Excellent listening, negotiation, and writing abilities
Onboard new customers and participate in regular review calls
Understand customer goals and then measure, monitor, and regularly report on progress
Customer Success Manager - Remote - Usa
By FullStack Labs At Jacksonville, FL, United States
5-10 years of experience in direct client support, sales, or client management.
History of and familiarity with account management (developing leads and identifying opportunities).
Offering life-changing career opportunities to talented software professionals across the Americas.
Building highly-skilled software development teams for hundreds of the world’s greatest companies.
Work with staffing to place talent with clients, based on Client headcount requirements.
Manage multiple accounts, prioritizing clients, and prioritizing tasks to ensure delivery.