Customer Relations Specialist (Remote)
By Fisker Inc At United States
Basic Qualifications / Knowledge / Experience:
Organizational skills with the ability to manage multiple client responses.
Minimum of 2 years of experience in customer relations and customer service.
Strong social media acumen, with preferred prior experience.
Excellent verbal and written communication skills.
Provide customers with expert consultations on topics related to EV ownership, including purchasing, delivery, and charging.
Remote (Medical/Healthcare) Customer Experience Agent
By Alorica At United States
Position: Remote (Medical/Healthcare) Customer Experience Agent
Assist customers with issues and concerns they are experiencing during the use of the product and/or service
Document call-related information for auditing and reporting purposes
Maintain and update customer information as necessary
Upsell current customers on new or enhanced services
Location: United States - Work-at-home
Cx Education Specialist (Customer Experience Trainer) - Remote ($36800.00 - $46000.00 / Year)
By Talentify.io At United States
Experience with remote or online education
Inform CX managers of trainee progress and gaps in knowledge.
Work closely with management to determine training, growth, and quality initiatives based on audit findings.
Experience creating presentations and facilitating educational experiences
Customer Experience (CX) Education Specialist,
Engaging presentation skills and the ability to keep a room upbeat and lively even when the topics might not be.
Sales And Marketing Specialist - Remote - 15+Years Experience
By Live Life Fully Leadership Development At United States
Ideally has fifteen or more years of experience in sales and marketing, someone who has witnessed the changing digital landscape
Is motivated to learn new skills and enjoys learning and growing
operate in over 130 countries, offering online executive leadership training and development
fifteen or more years of experience
motivated to learn new skills
Conceptualizing and creating a brand, to resonate with an executive-level audience
Customer Experience Representative (Remote)
By Stanley Black & Decker, Inc. At United States
An Associate’s Degree or three (3) years related sales experience with high school diploma or GED
Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and overall computer proficiency Strong communication skills both written and verbal
Strong attention to detail and organizational skills
Ability to multi-task and manage time in a productive manner
Ability to work remotely with minimal supervision and effectively in a team environment
Previous experience with a CRM, preferably SAP
Customer Experience Manager - 100%Remote
By Infor At United States
Knowledge of Infor Products and software lifecycle - Human Capital Management, Supply Chain Management or Finance are examples
Experience managing critical customer issues with senior management
Experience in the following areas: account management, project management or implementation management experience in the software industry with executive levels
Experience as a Customer Success Manager or comparable role
Experience working in a service within the software or high-tech industry
Experience with Problem Solving and Agile methodologies to quickly identify issues and determine next steps
Lead, Customer Experience - Member Services (Remote)
By Molina Healthcare At United States
Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Work with coworkers, management, and other departments to help coordinate problem solving in an effective and timely manner.
Effectively manage escalations within the department by ensuring appropriate accountability, sense of urgency, communication and follow through to closure.
Effective communication skills in a professionally setting, both spoken and verbal.
Manages multiple channels of communication (e.g., Teams, Jabber) within a timely manner.
Must be available to work between operation hours of 5:00am-8:00pm PST.
Customer Experience Representative - Remote, Nationwide
By Stanley Black & Decker, Inc. At United States
Customer Experience Representative – Remote, Nationwide
An Associate’s Degree or three (3) years related sales experience with high school diploma or GED
Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and overall computer proficiency Strong communication skills both written and verbal
Strong attention to detail and organizational skills
Ability to multi-task and manage time in a productive manner
Ability to work remotely with minimal supervision and effectively in a team environment
Customer Training Specialist (Remote)
By Talentify.io At United States
Hands-on functional design and SAP configuration experience, including knowledge of BAPI's, Functional Methods, User Exits, Classes & Methods.
Knowledge/Experience with XML and SQL is preferred.
Gather, analyze, and document business requirements and drive the design and development of solutions.
Analyze IT project requirements and translate them into appropriate scope, objectives, and detailed requirements for the development team.
Create technical design specifications from requirements, including system use case diagrams, data flow diagrams, and pseudo code.
Strong analytical and problem-solving skills.
Director Of Marketing & Customer Experience(Industrial) Remote
By TE Connectivity At United States
Previous influence management experience is required.
Excellent interpersonal, organizational, leadership and project management skills.
Strong reporting and analytics skills with ability to synthesize complex data points into simple, business-focused recommendations. Experience working with external agencies.
Guide and collaborate on the implementation of new capabilities and digital services (including tech stack) to ensure successful adoption.
10+ years’ experience in B2B Strategic Marketing, CX or digital marketing.
Experience across multiple commercial functions directly or through significant influence initiatives.
Customer Experience Analyst, Voice Of Customer (Remote)
By Jenius Bank At United States
2+ years of experience in complaints management.
Ability to manage workflow of complaint handling, organizational, management and process.
Submit change requests (CRs) and System Maintenance logs (SMLs) as part of the change management process.
Experience working with and knowledge of Customer Experience and Voice of Customer Metrics (NPS, CSTAT, etc.), CX surveys, and customer feedback.
Perform analyses to identify emerging trends, wins, and opportunity areas in customer experience.
Gather business requirements and collaborate with internal and external cross-functional partners on data capture and distribution strategies.
Customer Experience - Customer Support Representative (100% Remote)
By ClearCaptions, LLC At United States
Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes .
Experience with or some working knowledge of analog phones (land line).
Respond to and manage inbound customer inquiries daily .
Manage customer contacts within Salesforce CRM and adhere to standard operating procedures for data capture.
Talented individuals with a growth mindset who want to use their learning and relationship-building skills.
Minimum one-year Customer Service experience.
Customer Experience Coordinator - Healthcare - Remote | Wfh
By Get It Recruit - Healthcare At San Marcos, TX, United States

Are you passionate about making a meaningful impact on people's healthcare journeys? We are looking for a Customer Care Coordinator to join our team and play a vital role in ensuring that our clients' ...

Remote Entertainment Experience Specialist
By Vacation Memories At Miami, FL, United States
Bachelor's degree in Event Management, Entertainment, Marketing, or a related field (or equivalent experience).
Strong project management skills, including organization, planning, and attention to detail.
Proficiency in event management software, multimedia tools, and other relevant technologies.
Collaborate with cross-functional teams to conceptualize, plan, and execute innovative entertainment experiences that align with our brand identity and objectives.
Develop a deep understanding of our target audience and market trends to tailor entertainment offerings that resonate with diverse demographics.
Coordinate with external partners, vendors, and artists to source talent, props, and equipment needed for successful entertainment experiences.
Customer Experience Specialist (Remote)
By Corix At , Charlotte
Management maintains the right to assign or reassign duties and responsibilities at any time.
Contact center related experience is preferred. Knowledge of commonly used concepts, practices and procedures relating to customer service is helpful.
Customer Experience Specialist (Remote) located in Charlotte, NC
Apply tariffs, and rules and regulatory requirements for all states, as required.
2 -3 years of customer service experience
Paid Time Off and Holidays : We offer 18 days of PTO and 11 paid holidays,
Customer Experience Specialist - Remote | Wfh
By Get It Recruit - Marketing At Buffalo, NY, United States

Join a thriving financial technology company at the forefront of credit card marketing and services. We specialize in providing credit card solutions for individuals with varying credit histories. ...

Administrative Assistant, Sr. Director, Customer Experience - Remote | Wfh
By Get.It Recruit - Administrative At Miami Beach, FL, United States

Are you ready to embark on an exciting journey where you'll be the driving force behind a Director's success? In this role, your days will be filled with a mix of calendar wizardry, travel ...

Training Manager, Customer Experience (Hybrid Or Remote)
By Tomorrow Health At , New York, Ny $120,000 - $130,000 a year
Design an intuitive content management system for tracking our SOPs and job aids, including the maintenance of our knowledge management tool
Be responsible for critical KPIs including: speed to productivity, knowledge management utilization, and classroom engagement
Integrate data and reporting into our training and content management programs, to make informed decisions and measure success
You have 2+ years experience working with Salesforce or other CRMs and managing knowledge bases
You have experience building agile training activities that reinforce learnings and accommodate various learning styles, and optimized for remote learning settings
You have experience equipping other trainers and sharing your knowledge (train the trainer)
Customer Experience Professional- Remote
By Lowe's At , , Tx
Provides adequate information and explanation to customers regarding products, offerings, services, pricing information, and all other customer questions
Leverages problem solving skills and remains calm under pressure to resolve increasingly complex problems
In addition to the above responsibilities, this individual is held accountable for other duties as assigned
Customer Experience Professional- Remote
By Lowe's Companies, Inc. At Texas, United States
Provides adequate information and explanation to customers regarding products, offerings, services, pricing information, and all other customer questions
Leverages problem solving skills and remains calm under pressure to resolve increasingly complex problems
In addition to the above responsibilities, this individual is held accountable for other duties as assigned