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REMOTE Customer Care Representative Jobs in Georgia

Customer Care Representative Remote
By JTBJ ENTERPRISE At DeKalb County, GA, United States
Previous experience in customer service, preferably in the travel industry
Strong communication and interpersonal skills
Excellent problem-solving skills and ability to think creatively
Provide exceptional customer service to clients who are booking travel arrangements.
Assist clients with travel inquiries and provide recommendations for destinations, accommodations, and activities
Handle booking requests and process payments
Remote Customer Care Associate
By Dandelion Travels At Atlanta, GA, United States
Attend daily trainings to become more knowledgeable in travel news, updates and/or restrictions
Complete and maintain travel certifications
Customer Service experience (1 year or more)
Maintain open communication with clients regarding their travel
Research top travel destinations and curate individualized itineraries
Discuss client travel needs/preferences and create itineraries to fit their preferences
Remote Customer Care Representative
By Jobot At Atlanta, GA, United States
Proven experience being able to perform computer skills and strong at multitasking
REMOTE Customer Care Representative / $$$ / growing company, amazing product and mission, top culture and benefits!!
Knowledgeable on systems, products, services, and best practice.
Minimum of 1 year experience in Customer Service environment with measured metrics
Prior experience providing customer support in a call center environment
Microsoft and NetSuite or Oracle experience preferred

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Customer Care Representative to join our team and provide exceptional customer service to our clients. As a Remote Customer Care Representative, you will be responsible for responding to customer inquiries, resolving customer issues, and providing excellent customer service. If you are a customer service professional with excellent communication skills and a passion for helping others, this could be the perfect job for you!

What is REMOTE Customer Care Representative Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Proficiency in computer software programs such as Microsoft Office
• Ability to handle customer inquiries in a professional and courteous manner
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services

What is REMOTE Customer Care Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Proficiency in computer software programs such as Microsoft Office

What is REMOTE Customer Care Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of customer service software, databases, and tools

What is REMOTE Customer Care Representative Experience?

• Previous customer service experience
• Experience in a remote customer service role

What is REMOTE Customer Care Representative Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot customer issues and provide solutions
• Provide accurate information about products and services
• Maintain customer records and update customer information
• Follow up with customers to ensure their satisfaction
• Document customer interactions and transactions
• Adhere to customer service policies and procedures