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REMOTE Customer Care Representative Jobs in Nebraska

Customer Care Representative - Remote
By coles international inc At Virginia, United States
Identify and escalate issues to management as needed
Continuously improve customer service skills and knowledge of products and services
1-2 years of customer service experience
Excellent communication skills, both verbal and written
Respond to customer inquiries via phone, email, and chat in a timely and professional manner
Resolve customer complaints and issues to ensure customer satisfaction

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Customer Care Representative to join our team and provide exceptional customer service to our clients. As a Remote Customer Care Representative, you will be responsible for responding to customer inquiries, resolving customer issues, and providing excellent customer service. If you are a customer service professional with excellent communication skills and a passion for helping others, this could be the perfect job for you!

What is REMOTE Customer Care Representative Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Proficiency in computer software programs such as Microsoft Office
• Ability to handle customer inquiries in a professional and courteous manner
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services

What is REMOTE Customer Care Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Proficiency in computer software programs such as Microsoft Office

What is REMOTE Customer Care Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of customer service software, databases, and tools

What is REMOTE Customer Care Representative Experience?

• Previous customer service experience
• Experience in a remote customer service role

What is REMOTE Customer Care Representative Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot customer issues and provide solutions
• Provide accurate information about products and services
• Maintain customer records and update customer information
• Follow up with customers to ensure their satisfaction
• Document customer interactions and transactions
• Adhere to customer service policies and procedures