Project Specialist, Customer Care & Operations (Remote)
By ezCater At Boston, MA, United States
1-3 years of experience in a project management environment, preferably related to customer experience/service, delivery operations, and account management.
Support projects utilizing Agile project management methodology and tools.
Assist with various communication and presentation materials. This includes ongoing project/program status reports as well as capturing requirements from stakeholders.
Consults with the key stakeholders and cross-functional team members to gather and interpret documented requirements for project implementation.
Develop expertise in assigned areas and utilize that expertise effectively and efficiently to provide a premium customer experience.
Implement best in class support and continuous improvement practices that help scale the organization while driving exceptional customer experiences.
Customer Care Representative - Remote
By coles international inc At Virginia, United States
Identify and escalate issues to management as needed
Continuously improve customer service skills and knowledge of products and services
1-2 years of customer service experience
Excellent communication skills, both verbal and written
Respond to customer inquiries via phone, email, and chat in a timely and professional manner
Resolve customer complaints and issues to ensure customer satisfaction
Remote Customer Support Representative
By LC EXCLUSIVE At California, United States
Previous experience in customer service is a plus, but not required
Ability to interact, communicate and negotiate effectively.
Address customer inquiries in a positive, friendly manner.
A high school diploma or GED equivalently.
Must have a smartphone with internet access, laptop recommend but not required
Remote Customer Care Manager
By The Ash Group At United States
• Basic Project Management skills
*2-3 years Telecom exp in CLIENT FACING/REPORTING roles in service delivery, implementation, order management.
• Provide critical date management and escalation support to meet committed delivery objectives.
*Networking knowledge Previous CCMs preferred.
•Meet learning, development and personal growth objectives to provide a superior customer experience.
• Have a working knowledge of the implementation workflow
Fully Remote - Customer Care Representative I
By STERIS At Des Plaines, IL, United States
Provide post-order management support including issue resolution.
Manage Customer response level as indicated to meet Customer expectations.
Must be knowledgeable on where to send what repairs and returns including responding to inquiries about HFG products and services…
Utilize available resources to update or increase knowledge on products, systems, procedures, procedures and Corporate initiatives.
1-2 years business experience (direct contact with Customers and Sales)
Strong decision-making skills; understands how decisions impact the Customer and the Company
Customer Care Specialist - Remote | Wfh
By Get.It Recruit - Administrative At Metairie, LA, United States

We are a well-established international company with over a century of service, specializing in collaboration with more than 40,000 unions, credit unions, and associations across the US. Our company ...

Customer Care Representative (Remote)
By Breg At , $16.05 - $21.73 an hour
High school diploma or its equivalent required. Associate’s degree preferred or an equivalent combination of education and experience.
Provides a delightful customer experience through outstanding phone and electronic communication interactions with customers, Sales Representatives and patients.
1+ years of experience in a high volume call center highly preferred.
What we can offer you...
Our insurance benefits are effective the 1
For more information regarding Company benefits, please email [email protected].
Client Care Representative (Remote)
By TELUS At , Remote $18 an hour
Answer calls from internal clients belonging to the Account Management or Business Development departments and provide the information requested.
A bachelor’s degree, college diploma or equivalent post-secondary education in a subject such as Psychology strongly preferred (or similar work experience)
Manage emails from internal clients, eg Regional Clinical Directors, and respond promptly and professionally.
Manage and update important documents and lists for team members, including the list of files assigned to advisors.
Take on other responsibilities as requested: 5%
2+ years of previous interactive customer service experience
Customer Care Representative - Remote - Nationwide
By Cardinal Health At United States
Previous experience working in a remote/work from home setting is preferred
2-4 years experience in high volume call center preferred where communication and active listening skills have been utilized
High school diploma, GED or equivalent, or equivalent work experience, preferred
Prior experience working with Microsoft Office is preferred          
Prior experience working with order placement systems and tools preferred
Root cause analysis experience preferred
Customer Care Specialist - Remote
By Computershare At United States
Extra rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.
Experience: Previous experience in financial services or a role requiring complex transactions is preferred
Parental leave. We offer paid parental leave, flexible working, and a caring and inclusive culture.
Performance based bonus and internal recognition platform with instant awards for work done well
Mastery of multi-tasking: Typical tasks involve account research, functions on screen, and remaining engaged with the shareholder/caller
Empathy and Patience: Some callers maybe transferring shares due to a loss in the family, so patience and understanding are essential
Seasonal Customer Care Representative (Remote Eligible)
By Hanna Andersson At , Portland, 97232 $16 - $18 an hour
A role that offers a flexible work environment with remote and in-office options
Excellent data entry skills, with a maintained accuracy typing speed of +30 words per minute and use of 10-key.
Familiarity with order management systems and tools.
Excellent verbal and written communication skills.
Sound judgment and reasoning skills to utilize available resources.
Extend an offer without speaking to you via phone or video call
Customer Care Specialist - Remote - Nationwide
By Cardinal Health At United States
Previous experience working in a remote/work from home setting is preferred
2-4 years experience in high volume call center preferred where communication and active listening skills have been utilized
High school diploma, GED or equivalent, or equivalent work experience, preferred
Prior experience working with Microsoft Office is preferred          
Prior experience working with order placement systems and tools preferred
Root cause analysis experience preferred
Customer Care Coordinator - (100% Remote Alabama)
By Continuum Global Solutions At , Montgomery $14 - $15 an hour
Provide Information About Their Insurance Coverage & Benefit Plans
Resolve Concerns to Simplify Their Healthcare Experience
Health Insurance (Medical, Dental, Vision) & Other Benefits
Answer Inbound Calls from Customers and Address Questions & Concerns
Navigate Through Multiple Computer Applications with Speed & Accuracy
Adapt to Learn New Call Types When Business Needs Change & Flex Support in Those Areas
Manager, Customer Care Operations (Remote)
By SimpleTire At United, PA, United States
Bachelor’s degree in management, operations, or related field preferred, or relevant equivalent experience
Knowledge, Skills And Abilities Required
Strong proficiency in workforce management software and office suite systems
Highly organized; capable of leading projects w/ effective change management
Continuous viewing of a computer monitor and data entry.
Convert customer service plans into specific, attainable success metrics
Paysimple - Customer Care Professional (Remote, Us)
By EverCommerce At Denver, CO, United States
Experience and skills needed to be successful in the role:
Passionately supporting PaySimple's commitment to creating an outstanding experience for each of our customers
Reducing cancellations by solving problems and offering solutions to customers experiencing any issues
Technical software experience a plus, but not required
Strong writing and phone skills.
Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
Senior Customer Care Manager- Remote
By BaubleBar At , New York, Ny
Demonstrate substantial project and time management skills to move between multiple concurrent projects efficiently
Project Management experience a plus
Order Management—constant communication with the warehouse team, ensuring that orders are being shipped out quickly and correctly
Ensure effective cross-team collaboration with internal units such as Product Management, Marketing, Sales, and OPS departments
Take part in returns process management and report on-going trends
Advanced analytical skills; must be able to work through complex issues with a methodical approach; analyzing, distilling and communicating relevant aspects
Customer Care Representative Remote
By JTBJ ENTERPRISE At Winston-Salem, NC, United States
Previous experience in customer service, preferably in the travel industry
Strong communication and interpersonal skills
Excellent problem-solving skills and ability to think creatively
Provide exceptional customer service to clients who are booking travel arrangements.
Assist clients with travel inquiries and provide recommendations for destinations, accommodations, and activities
Handle booking requests and process payments
Customer Care Representative Remote
By JTBJ ENTERPRISE At Hagerstown, MD, United States
Previous experience in customer service, preferably in the travel industry
Strong communication and interpersonal skills
Excellent problem-solving skills and ability to think creatively
Provide exceptional customer service to clients who are booking travel arrangements.
Assist clients with travel inquiries and provide recommendations for destinations, accommodations, and activities
Handle booking requests and process payments
Customer Care Representative Remote
By JTBJ ENTERPRISE At DeKalb County, GA, United States
Previous experience in customer service, preferably in the travel industry
Strong communication and interpersonal skills
Excellent problem-solving skills and ability to think creatively
Provide exceptional customer service to clients who are booking travel arrangements.
Assist clients with travel inquiries and provide recommendations for destinations, accommodations, and activities
Handle booking requests and process payments
Customer Care Representative Ii (Us Remote)
By Elevance Health At United States
You will partner internally to create a seamless experience for our customers and resolve potential issues.
Ability to obtain your Associate’s or Bachelor’s degree or further your education with tuition reimbursement.
National +50 Miles away from nearest PulsePoint, National +50 Miles away from nearest PulsePoint
A career path with opportunity for growth
Affordable Health Insurance, Dental, Vision and Basic Life
401K match, Paid Time Off, Holiday Pay

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Customer Care Representative to join our team and provide exceptional customer service to our clients. As a Remote Customer Care Representative, you will be responsible for responding to customer inquiries, resolving customer issues, and providing excellent customer service. If you are a customer service professional with excellent communication skills and a passion for helping others, this could be the perfect job for you!

What is REMOTE Customer Care Representative Skill Requirements?

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Proficiency in computer software programs such as Microsoft Office
• Ability to handle customer inquiries in a professional and courteous manner
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services

What is REMOTE Customer Care Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Proficiency in computer software programs such as Microsoft Office

What is REMOTE Customer Care Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of customer service software, databases, and tools

What is REMOTE Customer Care Representative Experience?

• Previous customer service experience
• Experience in a remote customer service role

What is REMOTE Customer Care Representative Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot customer issues and provide solutions
• Provide accurate information about products and services
• Maintain customer records and update customer information
• Follow up with customers to ensure their satisfaction
• Document customer interactions and transactions
• Adhere to customer service policies and procedures