Contact Center Agent Jobs
By Simpluris, Inc. At Oviedo, FL, United States
Excellent written and verbal communication skills
Contact center agent or other contact center experience is preferred
Experience We Need From You...
Answer inbound calls dealing with a variety of questions and issues on a diverse portfolio
Reply to inbound emails dealing with a variety of questions and issue on a diverse portfolio
Process escalations ensuring to collaborate with necessary parties to get the right response
Contact Center Agent I
By Liberty University At , Remote
2. Performs proactive outbound calls to provide students with updated information regarding their Financial Aid status.
3. Complete SharePoints, follow up with students and work on Special Projects.
4. Works effectively as a team member, embracing and fostering LU’s mission.
6. Performs other duties as assigned.
Scheduling Coordinator - Contact Center (Remote)
By Language Services Associates At United States
Strong oral and written communication skills
Basic interest in foreign cultures required (knowledge of foreign languages helpful
Meets daily assigned outbound quota
Contact and assign an appropriate Interpreter for each assignment, and send necessary information to the Interpreter for each request
Escalate requests to ‘Awaiting Supervisor’ as necessary
Updates clients frequently for urgent requests and/or requests still pending
Contact Center-Test Scheduling-Remote-Train In Springfield, Mo
By Mercy At , Springfield, 65804
Knowledgeable and experienced with various computers systems; Ability to use a 10-key calculator and computer keyboard
1-3 years clerical experience preferred
Experience with medical terminology and insurance plans preferred
**Work from Home after training period - Training on site in Springfield, MO**
High School Diploma or equivalent required - some college helpful
Ability to communicate effectively both orally and in writing, excellent telephone etiquette required
Contact Center Rep Associate-Remote Eligible
By UCHealth At , Aurora, 80045 $19.10 - $24.83 an hour
Other information: Minimum Required Education: High School diploma or GED. Preferred: Bachelor's degree. Required Licensure/Certification: None required. Minimum Experience: None required.
Tuition and continuing education reimbursement
Full suite of voluntary benefits such as identity theft protection and pet insurance
This is a remote position. You must reside in Colorado.
Full medical, dental and vision coverage
Retirement plans to include pension plan and 403(b) matching
Contact Center Rep Associate-Remote Eligible
By UCHealth At , Aurora $19.10 - $24.83 an hour
Other information: Minimum Required Education: High School diploma or GED. Preferred: Bachelor's degree. Required Licensure/Certification: None required. Minimum Experience: None required.
Tuition and continuing education reimbursement
Full suite of voluntary benefits such as identity theft protection and pet insurance
This is a remote position. You must reside in Colorado.
Full medical, dental and vision coverage
Retirement plans to include pension plan and 403(b) matching
Contact Center Associate - Authorizations Agent - 100% Remote
By Frontdoor At , Nashville, 37230, Tn $16 - $17 an hour

Overview Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service ...

Contact Center Agent Jobs
By Capillary Technologies At United States
2. Excellent communication and interpersonal skills
· Experience using Windows based packages (Word , Excel)
· Experience of using the Internet
5. Able to retain knowledge and understand multiple process
Clients listening in when visiting)
Categorise your job into 3-5 main areas of accountability. Divide these into steps explaining the main activities.
Contact Center-Test Scheduling-Remote-Train In Springfield, Mo
By Mercy At , Springfield, 65804, Mo
Knowledgeable and experienced with various computers systems; Ability to use a 10-key calculator and computer keyboard
1-3 years clerical experience preferred
Experience with medical terminology and insurance plans preferred
**Work from Home after training period - Training on site in Springfield, MO**
High School Diploma or equivalent required - some college helpful
Ability to communicate effectively both orally and in writing, excellent telephone etiquette required
Contact Center Lead - Remote
By Duluth Trading Company At United States
Design and implement training programs to enhance the skills of our contact center staff.
Prior experience in a supervisory or team lead role within a contact center environment.
Strong leadership skills, capable of motivating and guiding team members.
Excellent communication and interpersonal abilities.
Proven problem-solving skills and a solution-oriented approach.
Lead and motivate a team of passionate customer service agents, fostering a positive and collaborative work culture.
Part-Time Contact Center Specialist Remote
By Marine Credit Union At La Crosse-Onalaska Area, United States
Achieve daily metrics related to number of members helped through effective time management.
Previous experience working in a remote setting or environment
Advance member lives through active listening to member needs and offering solutions through the credit union products and services.
Maintain knowledge including but not limited to: loan servicing, account opening, wire transactions, debit card maintenance, digital banking, fraud, and transactions.
Excellent written, verbal, and interpersonal communication skills.
Detail oriented with strong computer skills
Contact Center Rep I (Remote)
By The Standard At United States
This is a fully remote position.
2+ years of customer service experience is required
1-2 years of experience working in an inbound call center/contact center environment is strongly preferred
Excellent verbal communication skills and a proven ability to provide empathetic care to customers
Please note, the standard entry level wage for this position is $19/hr.
High school diploma or GED is required
Comic Artist Agent Or Contact Agent
By Butxido Entertainment At United States
Knowledge of comic narrative language and the industry at large.
Taking care of the artists in your agency through constant communication.
Provide legal advice to your represented artists by reviewing contracts.
Act as an artistic interpreter, translating what editors want from them.
Send their samples, communicate with the editors and even meet them at events.
A desire to understand and support artists.
Contact Center Assistent - Member Counseling (Remote)
By Virginia Retirement System At United States
Responds accurately to a variety of questions, inquiries, and requests related to plans, benefits, and retirement processes via phone.
Professional verbal and written communication skills.
The ability to multi-task, set priorities and manage time effectively.
Liaises as necessary with other departments to provide all relevant information and detail to members and retirees.
Conducts research and make follow-up phone calls as necessary.
Provides assistance with online access to MyVRS, troubleshooting technical issues that arise.
Account Coordinator, Contact Center (Remote | M-F, 11-8Pm Est)
By KAR Global At United States
Strong time management, organizational, and written/verbal communication skills
Comfortability work in a call center environment while working remotely
Assist our Senior Account Managers in problem solving
1 + years’ experience in a high-volume customer service role (maintaining 10+ calls per hour)
A high level of detail-oriented experience as your notes will dictate future interactions with our clients
Excellent computer skills with Microsoft products such as Excel and Outlook
Contact Center Associate I
By Innovative Blood Resources At St Paul, MN, United States
Understands minimum requirements for donor recruitment and donor deferral guidelines
Provide medical consultation and recommendations on training, technique, and education needs.
Minimum 1 Year Experience In Telemarketing And/or Customer Service
Recruiting for Whole Blood Donations
Calls appropriate donors based on inventory needs
Uses assertive communication to secure appointments
Cc I - Knowledge Center (Remote)
By Tia At United States
Experience with nuances of members requests, and able to effectively prioritize them
Experience working in a high growth environment and comfortability jumping into new processes
Manage inbound members messages, ensuring proper prioritization across various types of messages
Day-to-day charges of copays; charging outstanding patient responsibilities after claims are finalized
past experience working with patients preferred
Manage coordination of care across the healthcare system
Contact Center Supervisor I
By Telvista At Dallas, TX, United States
Leadership 5 or more years management or equivalent leadership experience, preferably in a call center.
Coaches, trains, and develops direct reports with support from senior contact center management.
Proactively, identifies, resolves, and escalates concerns (employee, system, or customers) as needed, with support from senior contact center management as needed.
Call Center Experience 5 or more years
Education Bachelor’s Degree or higher.
Plans and conducts periodic team communication meetings.
Contact Center Analyst - Partner Performance (Remote)
By United Airlines At Chicago, IL, United States
Contact Center Performance Management experience
Ensure sites have efficient processes for information dissemination and testing agent knowledge
Bachelor's degree or 4 years of relevant work experience
2 years of experience in contact center
Strong analytical and problem-solving skills
Strong written and verbal communication skills
Contact Center Agent Jobs
By Hussmann At Bridgeton, MO, United States
Handle inbound calls from customers or technicians 24/7/365. Able to dispatch when necessary.
Handle follow up and escalation of service calls when applicable
During non-business hours, weekends, and holidays monitor and dispatch service calls to technicians using the on-call application, and escalating when necessary.