Remote Chat Specialist Jobs in Arkansas

Must be experienced at navigating website pages and quickly identifying information

Must have social media experience

Must have effective written and oral communication skills

Experience as a Sales and/or Customer Service Associate is a plus

You are comfortable working remotely

Responding to prospects in chat software, social media accounts, and email if needed

Location: Online remote work (USA preferred)

Contract Duration: No fixed term

Weekly Commitment: Flexible, ranging from 10 to 40 hours per week

Job Title: Remote Project ChatSpecialist

Customers will benefit from the successful candidate's prompt and accurate service

Other duties include analyzing customer interactions and, when needed, escalating complaints to the Online Chat Manager

You will answer to client live chats concerning website navigation issues, support requests, and general consumer concerns

You will also establish new consumer relationships in order to better understand and address their needs

- Health and dental insurance

Utilize company systems to communicate directly with casual mobile consumers, providing knowledgeable and professional customer support

Strong customer service and support abilities

Excellent communication and people skills

Previous sales or retail experience

Actively listen to customer needs and preferences to make accurate and appropriate product recommendations

Clarify customer information and specific needs based on preliminary quizzes to ensure personalized assistance

Time management and organizational skills to efficiently organize, plan, schedule, and execute telebusiness activities

Ability to build strong professional relationships and adapt approaches to different management styles

2-3 years of customer service experience, preferably in a contact center operations environment with digital communications.

Additional experience in customer service, and digital communications is a plus

Excellent customer service ability; use questioning skills to easily explore customer needs and concerns

Strong problem solving, troubleshooting experience.

Job Title: Remote Online ChatSpecialist

Customers will benefit from the successful candidate's prompt and accurate service

Other duties include analyzing customer interactions and, when needed, escalating complaints to the Online Chat Manager

You will answer to client live chats concerning website navigation issues, support requests, and general consumer concerns

You will also establish new consumer relationships in order to better understand and address their needs

- Health and dental insurance

Job Title: Remote Online ChatSpecialist

Customers will benefit from the successful candidate's prompt and accurate service

Other duties include analyzing customer interactions and, when needed, escalating complaints to the Online Chat Manager

You will answer to client live chats concerning website navigation issues, support requests, and general consumer concerns

You will also establish new consumer relationships in order to better understand and address their needs

- Health and dental insurance

Customers will benefit from the successful candidate's prompt and accurate service

Other duties include analyzing customer interactions and, when needed, escalating complaints to the Online Chat Manager

You will answer to client live chats concerning website navigation issues, support requests, and general consumer concerns

You will also establish new consumer relationships in order to better understand and address their needs

- Health and dental insurance

- 401(k) plan with employer match

Management and Leadership: Skilled in initiating, structuring and carrying out steps to complete projects and tasks.

Management and Leadership: Being open and approachable to build goodwill, positivity, and loyalty with team members.

Bachelor's Degree Business, related field, and/or equivalent experience preferred.

1+ Years Customer service-related experience in a call center environment preferred.

Must have experience with live Chat and comfortable taking multiple chats at same time.

Communication: Skilled in exchanging information through verbal, written or non-verbal cues.

THIS IS A DIRECT BANKING CLIENT REQUIREMENT !

1. Live person experience- configuration resource

Job Title: Chat/Messaging – Experience Analyst

• Facilitate Stakeholder sessions for requirement review, design review, and demos

• Use Live Person knowledge for potential solutioning and configuration

Those authorized to work without sponsorship are encouraged to apply please.

Assisting management with special projects relating to customer service

Responding to all inbound chats and assisting management for the entire shift with exception of assigned break times

Computer knowledge and internet navigation skills

High School diploma or equivalent combination of education and experience

Must be able to work from home

Able to maintain a quiet, distraction-free work environment without any conflicting responsibilities during your scheduled shift

This is a remote work opportunity that you can perform from anywhere from the US.

Responding to customer inquiries and support requests via live chat

Providing accurate and helpful information to customers

Resolving customer issues and complaints in a timely and professional manner

Escalating complex issues to higher-level support as needed

You’ll be responsible for providing outstanding customer service and representing our clients in a professional manner.

We offer F/T and P/T remote job opportunities for individuals seeking to work as live chat agents.

This is a remote work opportunity that you can perform from anywhere in the US.

Responding to customer inquiries and support requests via live chat

Providing accurate and helpful information to customers

Resolving customer issues and complaints in a timely and professional manner

Escalating complex issues to higher-level support as needed

We offer F/T and P/T remote job opportunities for individuals seeking to work as live chat agents.

This is a remote work opportunity that you can perform from anywhere in the US.

Responding to customer inquiries and support requests via live chat

Providing accurate and helpful information to customers

Resolving customer issues and complaints in a timely and professional manner

Escalating complex issues to higher-level support as needed