Chat/Messaging Channel Analyst - Live Person Experience ( 100 % Remote )

THIS IS A DIRECT BANKING CLIENT REQUIREMENT !

Those authorized to work without sponsorship are encouraged to apply please.

Reach Shaily Sharma - 9084874334

Email: shaily(at)zilliontechnologies(dot)com // 9084874334

Chat/Messaging Channel Analyst

100 % REMOTE

Duration : 1 year plus extensions

Top 3 Skill:

1. Live person experience- configuration resource

2. Agile Framework

3. Chat Channel

Job Title: Chat/Messaging – Experience Analyst

• Assist Sr. Experience Analyst or Product Owners in gathering, analyzing, developing and creating user stories that capture the members and stakeholder’s needs

• Collaborate with team members key partners, business units across the organization, other product teams and regularly engage on the journey vision

• Facilitate Stakeholder sessions for requirement review, design review, and demos

• Use Live Person knowledge for potential solutioning and configuration

• Conduct and facilitate User Acceptance Testing by validating the definition of Done

• Proactively sizes business opportunities and potential improvements

• Perform other related duties as required

Please send qualified resumes directly to : shaily(at)zilliontechnologies(dot)com // 9084874334

Thanks,

Shaily Sharma

Zillion Technologies Inc.

Asst. Director - Talent Acquisition

9084874334

Email: shaily(at)zilliontechnologies(dot)com // 9084874334