Remote Chat Specialist Jobs in Nevada

Strong organizational and project management skills.

What you’ll do as a Chatbot Specialist, Knowledge Management:

At least two years of support, knowledge base, compliance/regulatory, or related content creation experience.

Previous experience in creating content for a Knowledge Base or Help Center.

Bachelor's degree in Computer Science, Artificial Intelligence, or a related field. Equivalent industry experience will also be considered.

Zendesk, Tableau, and/or SQL experience preferred.

Minimum Education, Licensure and Professional Certification requirements:

Maintains current knowledge of all policies, procedures, programs and completes required continuing education courses

Customer service experience and/or training

Learn more aboutbenefits (https://frontdoor.jobs/benefits/) at Frontdoor.

Explains and upholds contract coverage to customers and/or contractors

Follows up with customers, contractors, and/or business partners to ensure customer service issues are resolved