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Remote Call Center Representative Jobs in Tennessee

Healthcare Call Center Representative/Benefits Verification - Remote | Wfh
By Get.It Recruit - Administrative At Franklin, TN, United States

We are seeking enthusiastic individuals to join our team as Remote Healthcare Call Center Representatives for Benefits Verification. As a valued member of our team, you will play a crucial role in ...

Remote - Finra Certified Call Center Representative
By DXC Technology At , , Tn $36,900 - $55,300 a year
Maintain an up-to-date knowledge of products and the insurance industry to communicate effectively with clients.
A FINRA Certification is required.
Strong communication skills and ability to handle customer interactions effectively.
The position is fully remote within the United States of America.
Respond to inbound customer inquiries through various communication channels such as phone, email, and chat.
Provide support to clients regarding policy questions, claims, and other insurance-related inquiries.

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Remote Call Center Representative to join our team! You will be responsible for providing customer service and support to our customers. If you have excellent communication and problem-solving skills, this could be the perfect job for you!

What is Remote Call Center Representative Skill Requirements?

• Excellent customer service skills
• Ability to multitask and prioritize tasks
• Excellent verbal and written communication skills
• Proficiency in computer applications such as Microsoft Office
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations
• Ability to work in a fast-paced environment

What is Remote Call Center Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Previous call center experience (preferred)
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Remote Call Center Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology

What is Remote Call Center Representative Experience?

• Previous customer service experience
• Previous call center experience (preferred)

What is Remote Call Center Representative Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot customer issues and provide solutions
• Provide accurate and timely information to customers
• Follow up with customers to ensure their satisfaction
• Maintain customer records and update customer information
• Adhere to customer service policies and procedures