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Remote Call Center Representative Jobs in California

Call Center Representative - Remote
By SonicJobs At Chino, CA, United States

Must have call center experience. Description Follow up on call center leads Make warm outbound calls to customers Set appointments with a design expert to come into customers home and ...

Patient Access Representative (Call Center -Pacc) - Hybrid Remote
By CEDARS-SINAI At , , Ca $22.51 - $33.77 an hour
Two (2)+ years of Patient Service Representative work experience or related experience.
Medical/Healthcare call center experience preferred.
Directs, routes, and refers patients to appropriate multi-specialty areas with minimal disturbance to the patient.
Schedules patient appointments by utilizing scheduling system/application.
Determines effective resolutions to complaints/disputes and handles all concerns with etiquette and professionalism.
Escalates patient calls when appropriate according to applicable guidelines.
Patient Access Representative (Call Center -Pacc) - Hybrid Remote
By CEDARS-SINAI At , Los Angeles, Ca $23.64 - $35.46 an hour
Two (2)+ years of Patient Service Representative work experience or related experience.
Medical/Healthcare call center experience preferred.
Directs, routes, and refers patients to appropriate multi-specialty areas with minimal disturbance to the patient.
Schedules patient appointments by utilizing scheduling system/application.
Determines effective resolutions to complaints/disputes and handles all concerns with etiquette and professionalism.
Escalates patient calls when appropriate according to applicable guidelines.
Psr Clinic - Primary Care Call Center - Remote | Wfh
By Get It Recruit - Healthcare At San Diego, CA, United States

At our healthcare organization, we are committed to providing outstanding care to half a million patients annually through our five hospitals and 19 outpatient facilities. As one of the nation's Top ...

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Remote Call Center Representative to join our team! You will be responsible for providing customer service and support to our customers. If you have excellent communication and problem-solving skills, this could be the perfect job for you!

What is Remote Call Center Representative Skill Requirements?

• Excellent customer service skills
• Ability to multitask and prioritize tasks
• Excellent verbal and written communication skills
• Proficiency in computer applications such as Microsoft Office
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations
• Ability to work in a fast-paced environment

What is Remote Call Center Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Previous call center experience (preferred)
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Remote Call Center Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology

What is Remote Call Center Representative Experience?

• Previous customer service experience
• Previous call center experience (preferred)

What is Remote Call Center Representative Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot customer issues and provide solutions
• Provide accurate and timely information to customers
• Follow up with customers to ensure their satisfaction
• Maintain customer records and update customer information
• Adhere to customer service policies and procedures