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Remote Call Center Representative Jobs in Illinois

Call Center Escalations Specialist (Remote, Us)
By Alpine Home Air At Chicago, IL, United States
Possesses excellent verbal communication skills
Paid educational and professional development training
Has 4+ years with a successful track record of problem solving in customer service roles
Can easily navigate computers and CRM systems
Can type quickly and accurately
Has emotional resilience and the ability to handle upset customers in a calm, professional manner
Registered Nurse Triage - Call Center Remote
By NorthShore University HealthSystem At , Evanston, Il
Location: 4901 Searle Parkway, Skokie IL. This position will be fully remote after the introductory period.
Education: Graduate of a NLN accredited school of nursing required; BSN strongly preferred
Certification: BLS/CPR certification for the Healthcare Provider required
Experience: 1 year of nursing experience in a doctor's office or hospital setting required; Primary Care experience a plus
Phone triage, test results, medication refills, prior authorizations, conveying plans of care patient education/teaching
Registered Nurse Triage - Call Center Remote
Call Center Representative - Remote - Bilingual (Spanish/ English)
By Aspen Dental At , Chicago, 60607, Il
Ability to manage high call volume
Experience working in a fast paced, customer driven environment
Previous call center experience a plus
Responder a llamadas entrantes de gran volumen mientras maneja con compasión las preguntas/inquietudes
Programar citas de nuevos pacientes
Utilizar tecnicas de ventas capacitadas para alcanzar los objetivos de la empresa de citas establecidas y satisfacción del cliente.
Call Center Representative - Remote / Office
By MedaTrax, inc. At Chicago, IL, United States
Frequently attend educational seminars to improve knowledge and performance level
Manage large amounts of inbound and outbound calls in a timely manner
Previous experience in a customer support role
Strong phone and verbal communication skills along with active listening
Ability to multi-task, set priorities and manage time effectively
Follow communication “scripts” when handling different topics

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Remote Call Center Representative to join our team! You will be responsible for providing customer service and support to our customers. If you have excellent communication and problem-solving skills, this could be the perfect job for you!

What is Remote Call Center Representative Skill Requirements?

• Excellent customer service skills
• Ability to multitask and prioritize tasks
• Excellent verbal and written communication skills
• Proficiency in computer applications such as Microsoft Office
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations
• Ability to work in a fast-paced environment

What is Remote Call Center Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Previous call center experience (preferred)
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Remote Call Center Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology

What is Remote Call Center Representative Experience?

• Previous customer service experience
• Previous call center experience (preferred)

What is Remote Call Center Representative Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot customer issues and provide solutions
• Provide accurate and timely information to customers
• Follow up with customers to ensure their satisfaction
• Maintain customer records and update customer information
• Adhere to customer service policies and procedures