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Remote Call Center Representative Jobs in Arizona

Remote - Intake Call Center Representative
By Transformations Care Network At , , Pa
Provide compassionate support to individuals in crisis, offering appropriate resources and referrals.
Utilize your knowledge of behavioral health programs to guide clients to the right level of care.
1 -2 years of call center or customer service experience, ideally in behavioral health or healthcare.
Excellent interpersonal and communication skills, with an ability to show empathy and patience.
Handle inbound calls, conducting initial screenings and assessments to gather vital information.
Maintain accurate documentation of client information and ensure compliance with privacy regulations.
Remote Call Center Customer Account Specialist
By Cox Communications At , Phoenix, 85003, Az $18 an hour
Excellent skills in creating an exceptional customer experience, sales orientation, multi-tasking, building customer rapport by discovering customer needs and problem solving.
This is a remote opportunity. You must live Phoenix, AZ area
High school diploma, GED or relevant work experience.
6 months experience using a computer and navigating multiple screens.
1 or more years customer service experience.
1+ years' experience working in a position that requires meeting sales goals.
Call Center Representative - Remote
By Aspen Dental At , Phoenix, 85006, Az
Ability to manage high call volume
Experience working in a fast paced, customer driven environment
Previous call center experience a plus
Respond to high volume inbound calls while compassionately handling questions/concerns
Use trained sales techniques to reach company goals of appointments set and customer satisfaction
Various duties as assigned by the Call Center Leadership team

Are you looking for a job that allows you to work from the comfort of your own home? We are looking for a Remote Call Center Representative to join our team! You will be responsible for providing customer service and support to our customers. If you have excellent communication and problem-solving skills, this could be the perfect job for you!

What is Remote Call Center Representative Skill Requirements?

• Excellent customer service skills
• Ability to multitask and prioritize tasks
• Excellent verbal and written communication skills
• Proficiency in computer applications such as Microsoft Office
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations
• Ability to work in a fast-paced environment

What is Remote Call Center Representative Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Previous call center experience (preferred)
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Remote Call Center Representative Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of call center telephony and technology

What is Remote Call Center Representative Experience?

• Previous customer service experience
• Previous call center experience (preferred)

What is Remote Call Center Representative Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Troubleshoot customer issues and provide solutions
• Provide accurate and timely information to customers
• Follow up with customers to ensure their satisfaction
• Maintain customer records and update customer information
• Adhere to customer service policies and procedures