Provider Scheduling And Support Specialist Jobs

Experience as a grade reporter or master scheduler preferred. Must demonstrate knowledge of the connection between scheduling and strategic resourcing.

Detailed knowledge of high school graduation requirements, student promotion policies, school data policies and procedures related to attendance, grade reporting, scheduling.

All documentation/certification necessary (scanned copies accepted) to substantiate minimum qualifications; must be uploaded into application

Maintains advanced technical knowledge of assigned City Schools application programs, school scheduling, databases, operating systems, and customer data retrieval processes.

Utilizes tact and exercises good judgment in interacting with school and central office personnel and provides content knowledge and expertise.

Bachelor's degree from an accredited college or institution with three or more years of related technical experience.

Collaborate with the events management team to create and manage event staff schedules, ensuring adequate coverage for all event requirements.

2+ years of experience in event management or customer service

2+ years of staff management experience

Utilize scheduling software and tools to efficiently assign shifts, considering staff availability, skill sets, and event needs.

Customize training materials to align with the unique requirements of each event, ensuring staff members are well-prepared for their roles.

Address performance issues promptly and constructively, offering opportunities for improvement and growth.

Coordinate and manage outgoing provider communication and education/compliance for functions/actions related to regulatory requirements.

Collaborate with management to manage inventory and create the daily team strategy to meet service levels.

Identify opportunities for improvement regarding workflow, procedures or policies and make recommendations to management.

Research and identify trends to identify defects and root cause to propose solutions to management.

Experience or knowledge of credentialing, contracts, and regulatory standards.

Experience working with provider related data and functions.

Data entry / Database experience a plus

Effective communication skills, both written and verbal

Free medical, dental, and vision

Updating patient lists and records, including psychiatric medications

Answering phone calls and taking messages

Replying to and sending emails

Efficiently and accurately uses any technology and any software required to complete his/her job or as required by management

Routinely completes all of HIPAA Privacy and Security training as required by Pivot management team and adheres to these privacy policies

Participates in regular meetings and any other training as requested by management

Submits expense reports in a timely manner as directed by management.

Has strong understanding of health insurance and be able to confidently explain benefits to the patient and answer front office questions

Documents workflows, keeps up to date with insurance changes and requirements of those carriers

Experience in Crew Management and in-depth knowledge of Crew Management Systems

Demonstrated outstanding project management, organizational, and time management skills

Serves a large and complex organization through supporting management leaders, individual contributors, and front-line team members

Bachelor’s degree in Business, Finance, Planning, Aeronautics or related area or equivalent experience/training

10 years of leadership experience managing cross-departmental teams

Advanced knowledge of AA Pilot and Flight Attendant collective bargaining agreements

Provide management support and oversight of the unit’s operational responsibilities, including, but not limited, to the following responsibilities:

Provide general management of direct reports and front line employees, which includes, but is not limited to:

Work collaboratively with employees throughout the agency, including but not limited to division management, business analysts, and IT professionals

Multi-task and prioritize responsibilities and work flow of self and team members to meet strict deadlines

Create, define and understand technical and functional business requirements

Lead, facilitate, host and manage meetings and conferences

Job duties may include work indoors and outdoors during all seasons, 365 days/year.

Must be able to perform other job duties as assigned.

Create, implement, and audit schedules for all 7 retail locations (WA/OR/IA).

Analyze schedules on a daily basis to ensure proper staffing levels for all locations.

Facilitate and communicate employee call outs and fill corresponding on-call shifts as needed to ensure adequate staffing at each location.

Review all time off requests from Retail Associates and make approvals based on coverage.

Experience entering data with a high level of accuracy into databases/spreadsheets such as Microsoft Access.

Skilled at researching, analyzing, and interpreting data accurately with strong attention to detail.

Validate incoming forms for required specifications

Enter daily activity for required forms in the approval database

Print and distributing incoming forms for review

Deliver/pick up forms to other internal work groups

Manage ineligible coverage responses for upcoming appointments

Our dedication to mental health guides our culture. Wellness benefits include (but are not limited to):

Flexible working hours and location (remote OR in-office, your choice!)

In-office lunch and biweekly remote lunch on us!

Navigate eligibility responses and online payer portals to ensure accuracy when reaching out to patients for updated information

Update claim information when errors or corrections are identified

3-5 years related customer service experience required preferably in a medical office or healthcare environment

Excellent communication skills, including written and verbal, bilingual a plus

The opportunity to make life better for millions of people

An environment of positive and super smart colleagues

Turning innovative ideas into real-world results

Balancing extraordinary work with your personal life